Johnson City Toyota

It’s always a great experience dealing with Johnson City Toyota, especially if the person who checks you in is Lex. Lex went above and beyond. Toyota, especially if the person who checks you in is Lex. Lex went above and beyond. More

Waited two months for tag. Went to dealership and tag not there. Gave me the run around. Told me if I got pulled over on expired tag they would let me go. Told me tag would be Went to dealership and tag not there. Gave me the run around. Told me if I got pulled over on expired tag they would let me go. Told me tag would be at front desk the next day. It was not. Told me DMV was running behind which has nothing to do with registering. I finally was sent to business that did the registration for them. The registration showed it being registered the same day It was supposed to be at dealership, which was two months later. Took the vehicle.in for oil change and low tire pressure. Low tire light still on next day. puddle of oil in my and my sister in laws driveway. WORSE CAR BUYING EXPERIENCE I'VE EVER HAD. More

I had an appointment for an oil change/tire rotation. I pulled in and waited over10 minutes and nobody would help me. People beside me and behind me was getting waited on. I finally asked was someone goi I pulled in and waited over10 minutes and nobody would help me. People beside me and behind me was getting waited on. I finally asked was someone going to wait on me and was told they were extremely busy and then I was ignored again. I got in my car drove threw the garage and left. I have been doing business with this place for years. I was so upset today that I don't think I will ever go back. If they can't handle their customers that have an appointment then they need to get more help. I am beyond frustrated. More

Don’t trade-in your vehicle here… or buy a used vehicle! They will lowball you and make stuff up about your trade-in that isn’t true to try and get you to accept a lower value. They will then turn around an They will lowball you and make stuff up about your trade-in that isn’t true to try and get you to accept a lower value. They will then turn around and list it for almost DOUBLE what they offered you! DOUBLE! (78% increase between the trade-in value and what they listed it on the market for, which is $10,500 profit for them.) They are undervaluing your trade in, and over-charging the next customer! After all that, they will press you for a 5-star review. Hilarious! More

I had an excellent experience with purchasing my new vehicle. My sales associate went above and beyond what he had to help and explain everything. I also had a great experience with finance guy I was gi vehicle. My sales associate went above and beyond what he had to help and explain everything. I also had a great experience with finance guy I was given. Both were professional, helpful, and very nice. More

Super friendly sales staff and great finance manager. Thanks for an easy and pleasurable purchase of my new 2024 Rav4! Thanks for an easy and pleasurable purchase of my new 2024 Rav4! More

Above and beyond exceptional on everything! From the time I drove on the lot until the final signing, Todd Edmondson was amazing. That man and the rest of the staff are incredible. I can’t say From the time I drove on the lot until the final signing, Todd Edmondson was amazing. That man and the rest of the staff are incredible. I can’t say enough about the experience from Toyota of Johnson City. I had been to a few other dealerships and trust me, no one beats these guys. Thank you for all you do for your clients. More

Very professional salesman and answered all my concerns. Marcus and Jennifer definately go out of their way to help you. I will definately be a repeate customer. Marcus and Jennifer definately go out of their way to help you. I will definately be a repeate customer. More

Marcus was awesome! Very happy with the whole process of buying my daughter her first car! I’m so glad we went to this dealership! Fair price and all of my questions wer Very happy with the whole process of buying my daughter her first car! I’m so glad we went to this dealership! Fair price and all of my questions were answered with ease. Highly recommend!! More

I am never one to make reviews but I was so angry with Johnson City Toyota. Recently went to get an alignment on my sons 2015 4Runner after installing a leveling kit on it (Which I have done over 20 insta Johnson City Toyota. Recently went to get an alignment on my sons 2015 4Runner after installing a leveling kit on it (Which I have done over 20 installs before on 4runners and other vehicles.) I also needed to verify if the ABS monitor wiring was broke or disconnected after installation of the leveling kit. If so, I was going to install the wiring harness myself it's not a very big issue. After setting my appointment and waiting for over an hour I received a call saying that my oil change was done and that they wouldn't be doing the alignment. I never wanted the oil changed all I needed was an alignment. When I went out to speak the service rep Zay (who was very nice and patient with me) was speaking with the Tech when I came outside. The tech had no logical answer to why he wouldn't do the alignment, he also said in the video that I was leaking oil in the sway bar and tie rod......There is no oil in those locations, and it was grease from the ball joints which is expected after having a leveling kit installed. Being treated like your stupid is one thing, but being lied to is another. I will never return to this service department. I also urge people to do your research before taking your vehicle to be serviced by JC Toyota. More