Back

John Kennedy Subaru

Plymouth Meeting, PA

not yet
rated
159 Reviews

1201 E. Ridge Pike

Plymouth Meeting, PA

19462

Directions

By Type

159 Reviews of John Kennedy Subaru

June 11, 2018

Bought a 2018 Subaru Legacy at John Kennedy Subaru I have had American cars for over 20 years. I turned to Subaru because a Ford dealer had given me poor service on an older Ford Fusion I had bought f More

by HMS Phila
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa H. (first contact: internet site), Arex (salesperson), Brigham L. (finance), and Borys C. (delivery specialist)
June 09, 2018

Rude, incompetent Having to return our car for service for the same issue 4 times. Trying to set up service, the service attendant screamed at both myself and my husba More

by Upset
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
GENERAL MANAGER Anthony Barone
Jun 10, 2018 -

John Kennedy Subaru responded

Thank you for your response, I am working very hard to make sure your vehicle is repaired properly. As I said before certain air conditioning repairs are very hard to diagnose. I apologized to you several times regarding the issue and offered to make things right. As far as the employee in question he is aware of my discussion with you. I will be having one of my Subaru Certified Master Technicians work on your car first thing in the morning. I was just made aware of your problem yesterday and jumped into action for you right away, having a brand new Loaner car brought to you as not to inconvenience you, I will also deliver the car back to you when it is 100% fixed and I will also have it cleaned and filled with gas for the inconvenience. I am so sorry that we have gotten to this point. I am working diligently to fix the problem and repair the relationship please contact me if you have any questions. Thank you so much, Anthony Barone

June 06, 2018

John Kennedy Subaru excellent I have a Subaru dealer in Doylestown , however I choose Kennedy . Trevor and his deliberate approach showing of vehicle relax both my wife and I . W More

by Ron1950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor and Steve
May 21, 2018

Leased a 2018 Subaru Outback My experience with this dealership was incredible. From the moment I met with my salesman Doug and the General Manager Anthony I was put completely a More

by Luci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug and Anthony
May 21, 2018

Real Customer Service Marie Carson is the least 'sales person' like sales person I've ever met. Having emailed her several times before even walking into the dealership, I More

by JE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie Carson, Joe Prulello
April 07, 2018

Expertise and Commitment I'd Like to Personally Thank Marie Carson for being extremely kind and professional during my purchase. There is no better feeling at a car dealership More

by Will Blanton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie Carson, Joe Prulello
March 27, 2018

No pressure, good experience Had what I was looking for, easy process to buy it from beginning to end. Did not feel patronized as a woman buyer. First time with a Subaru! More

by jjtoday
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed
February 02, 2018

business without unnecessary pressure The seller does not make unnecessary confusion trying to force transactions on the client.The atmosphere during the discussion is pleasant.Traders hav More

by oliver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Wiltshire
February 01, 2018

Quick - in and out Found the car I wanted in their inventory. Called and got a price that worked for me. They had the car ready when I said I would be there. Fille More

by canthony1976
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie
December 23, 2017

Great Stuff! We had an awesome experience when buying our new Subaru. Zach and his team got us in the exact Subaru we wanted, at the price we wanted. He was friend More

by KG1228
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach
...
8
...