Back

John Kennedy Ford - Conshohocken

Conshohocken, PA

2.2
87 Reviews

1403 Ridge Pike

Conshohocken, PA

19428

Directions

By Type

87 Reviews of John Kennedy Ford - Conshohocken

March 05, 2021

Bought a used "Ford certified" 2018 Escape from here a few months back. I signed off on the vehicle after they showed it to me in a pitch black lot at night. When i got it home a noticed some damage to th More

by Scam Fighter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chad Gilbert
Mar 08, 2021 -

John Kennedy Ford - Conshohocken responded

Chris, when you purchased the vehicle from us, the vehicle had a clean Carfax, which was shared with you and included in your paperwork. It clearly showed the vehicle never being involved in an accident. The vehicle also passed Pennsylvania's State Inspection and had its Ford Certified Checklist completed. If there was damage on the bumper, it might have happened on the lot. During a call to us a few months ago, you described the issue as "minor" as per our staff. However, recently when you spoke to our Sales Manager, Chad Gilbert, you were more insistent that it was much more. Chad offered to have our body shop look at it to make things right. Since you live far from the dealership, you declined that offer due to the travel time. We would have made things right if there was legitimate damage, as we have done on occasions before. We do not conduct business as you described, and we would have appreciated the opportunity to show you that. We understand your frustration; however, all the documentation we had for your vehicle revealed that it was never involved in an accident.

February 22, 2021

Friendly staff. Allowed me to accomplish what I wanted to on first visit but Corona virus fogged up glasses and limited visibility due to masks makes visit difficult to finish. Still looking to buy a nice us More

by Cruiser139
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike?
Feb 26, 2021 -

John Kennedy Ford - Conshohocken responded

Thank you for sharing your experience. Most of the time, the inventory we share between eight stores usually produces a vehicle that a customer is searching for. In your case, it looks like we did not, and we're sorry for that. Hopefully, we get the vehicle you're looking for so we can have the opportunity to earn a 5-star rating. Thank you for your kind words, and we certainly hope you find your vehicle, whether it be with us or someone else. Good luck in your search, and when you find it, Enjoy Your Ride!

Feb 26, 2021 -

Cruiser139 responded

I will keep checking in with your inventory as your staff is friendly and welcoming and I appreciate that as it's not always the norm today. I wish I could say I hated my present vehicle but I don't and I'm only replacing it because I want to tow my trike when I visit family all over the USA and my present car can't do what I want. No hurry but do need a replacement to complete my bucket list. Thanks for being a nice place to visit...

Feb 26, 2021 -

John Kennedy Ford - Conshohocken responded

Thank you again! Knowing your plans now, our slogan "Enjoy Your Ride" is truly our wish for you.

February 06, 2021

We bought a 2021 Explorer Hybrid with the help of Joe. He was so patient with us and so laid back. Best car buying experience ever. If you’re interested in test driving a Ford, we highly recommend asking for More

by Angela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Ianeri
Feb 08, 2021 -

John Kennedy Ford - Conshohocken responded

Angela, thank you for the kind review and for mentioning how Joe made your experience the best ever. Joe certainly receives his share on wonderful compliments and we're proud to have him on our team. Thanks again and Enjoy Your Ride!

June 17, 2020

Just leased my second Mazda CX-5 from John Kennedy Mazda and had another great experience. Very knowledge staff that makes the entire process easy. Josh Vey has been our guy there and is great to work with. More

by CBones869
Recommend Dealer
Yes
Employees Worked With
Josh Vey
May 23, 2020

I had a great experience at John Kennedy Ford. Jack I had a great experience at John Kennedy Ford. Jack Canavin Work hard at making the purchase of my new truck as quick and painless as possible . W More

by Les pennell
Recommend Dealer
Yes
Employees Worked With
Jack Canavin
March 23, 2020

Great All the people were Great! Thanks Mike for putting up with me. They got me a used 18 Fiesta at payments I could afford. They bent over backwords to ge More

by jay_bird53
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike and others I'm bad with names
February 02, 2020

Great experience from start to finish! Super helpful and knowledgeable staff and financing process was smooth and quick as possibly. Will recommend you friends and family! More

by Jrenee245@gmail.com
Recommend Dealer
Yes
Employees Worked With
Curtis Pearil
January 11, 2020

Very professional and extremely easy to do business with. This is my 4th vehicle and 6th of our family. I will return for my 7th when needed. More

by Joe B
Recommend Dealer
Yes
Employees Worked With
Joe Ianieri, Chris Mancini
January 08, 2020

Best Car Experience Around John Kennedy Ford is incredible. The service, staff, and product is top notch. You can not find a better car buying/leasing experience around. I More

by amandajoyfrederick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan and Matt
December 08, 2019

John Kennedy Ford is amazing. They have always sought my best interests, remembered personal preferences and given me top treatment. I would absolutely recommend this dealership to anyone. I have known them More

by Highly satisfied customer
Recommend Dealer
Yes
Employees Worked With
Chris, Pete, Curtis, Bill, Jimmy
2
...