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John Hinderer Ford

Washington Court House, OH

4.5
303 Reviews

1700 Columbus Ave

Washington Court House, OH

43160

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303 Reviews of John Hinderer Ford

April 03, 2023

My first experience was very positive. I was treated with a smile and proper information. More

by Mike Helfrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Jenkins, Bruce Eggleton, Jamie Pogue
Apr 12, 2023 -

John Hinderer Ford responded

Thanks so much for your feedback! We really appreciate it. Let us know if there is anything we can assist you with in the future :)

March 31, 2023

First time customer. Service Department did a fantastic job on a warranty repair and scheduled service call. They went well beyond my expectations and I absolutely will b More

by Rob W
Recommend Dealer
Yes
Employees Worked With
Kurt Swallow, Bruce Eggleton
Apr 12, 2023 -

John Hinderer Ford responded

Thanks so much for your feedback! We really appreciate it. Let us know if there is anything we can assist you with in the future :)

March 19, 2023

Charged for 7 quarts of oil and only needs 6. No it's a small issue but not cool More

by Dawgmom
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Bruce Eggleton
Apr 12, 2023 -

John Hinderer Ford responded

Hello, did you discuss this with the service team? They would be able to clarify any concerns you may have and address it if there is an issue. Thanks so much!

March 18, 2023

Excellent experience all around. Toni was fantastic. I will definitely return for my next vehicle. More

by Matt3052614
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toni Alsop
Apr 12, 2023 -

John Hinderer Ford responded

Thanks so much for your feedback! We really appreciate it. Toni will be happy to see this! Let us know if there is anything we can assist you with in the future :)

March 18, 2023

Excellent experience. Prompt and thorough work. Superior service. Bruce and staff were friendly and professional. Will be back. More

by jdkiger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Eggleton
Apr 12, 2023 -

John Hinderer Ford responded

Thanks so much for your feedback! We really appreciate it. Let us know if there is anything we can assist you with in the future :)

March 16, 2023

Trevor and Phil done a great job getting my part and getting my ticket wrote..Very Professional..Thank you More

by Rnldcoy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Daniels, Phil Johnson
Apr 12, 2023 -

John Hinderer Ford responded

Thanks so much for your feedback! We really appreciate it. Let us know if there is anything we can assist you with in the future :)

March 08, 2023

Kurt, Bruce and Trevor are always willing to make a customer feel welcome and informed. They are top notch! More

by t.feick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt and Trevor, Bruce Eggleton
Apr 12, 2023 -

John Hinderer Ford responded

Thanks so much for your feedback! We really appreciate it. Let us know if there is anything we can assist you with in the future :)

February 24, 2023

Went above and beyond. Very satisfied .my escape shifts nicely now .free ice cream too More

by Bumper45628
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Porter, Kurt Swallow, Josh Day, Bruce Eggleton
Apr 12, 2023 -

John Hinderer Ford responded

Thanks so much for your feedback! We really appreciate it. Let us know if there is anything we can assist you with in the future :)

February 21, 2023

Oil change was great and they replaced a warranty item on my truck. I stood in the showroom for about 10 minutes no one approached me so I went out on my own to look at the Explorers walked around looking More

by FALCONGREEN65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Goodrich
Apr 12, 2023 -

John Hinderer Ford responded

Thanks for the feedback, and Im happy to hear you had a great service experience. Regarding your showroom support, I'm sorry nobody addressed you and assisted you. Enjoy your new Cherokee - and hopefully we can earn your trust back in the future! Thanks again for your feedback as we are always trying to improve our business.

January 24, 2023

Best Dealer service I've ever had. Trevor in service was just incredible! Constant updates, went the extra mile on everything and got the work done much quicker than expected! No one l More

by Sammy
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
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