John Hiester Chrysler Dodge Jeep Ram of Sanford

Prompt and quick with there work. Accurate and knowledgeable on what they show and provide feedback and papers to show. Accurate and knowledgeable on what they show and provide feedback and papers to show. More

My experience with this dealership was great. Service was excellent. I am happy with the service and will continue to work with them. Service was excellent. I am happy with the service and will continue to work with them. More

Awesome experience, in and out in no time at all. Updates were always in a timely manner. Updates were always in a timely manner. More

Great service department. My tech Kristopher really knocked it out of the park! He rocks! My tech Kristopher really knocked it out of the park! He rocks! More

Got to the Dealership. Taken in immediately. Went to a waiting room. I was there for 30 mintues. They came an informed me I was ready to go. Taken in immediately. Went to a waiting room. I was there for 30 mintues. They came an informed me I was ready to go. More

The staff were very professional. I was not rushed or pressured while looking over vehicles. When I decided on a vehicle I liked the staff helped me to compare different models and tr I was not rushed or pressured while looking over vehicles. When I decided on a vehicle I liked the staff helped me to compare different models and trim packages. They were very accommodating while considering the value of my trade in. More

Dakota and Logan are awesome to work with when purchasing a new vehicle from Sanford NC jeep dealer. I’ll be going back to them for a long time. Their service dept is also great. a new vehicle from Sanford NC jeep dealer. I’ll be going back to them for a long time. Their service dept is also great. More

My 2016 Ram had a bad caliper that was locking up on the rotor and had severely overheated, on a 3.5 hour trip to buy a used bike with trailer and trade-in bike in tow. Though JHCDJR had to locate some par rotor and had severely overheated, on a 3.5 hour trip to buy a used bike with trailer and trade-in bike in tow. Though JHCDJR had to locate some parts at other dealers, they worked me in and had my truck repaired by day's end. I had just enough time to pick up the newer bike (the motorcycle dealer owner waited on me) and made the long trek home and was actually home before midnight. I waited about 6 hours in the waiting room with an 70" TV and plenty of water and snacks. They checked on me many times, kept me informed and asked if I needed the shuttle many times. I never like to tie up the shuttle unless I have no choice. I hadn't eaten lunch but just hit the snacks a few times and was good to go. Sanford is lucky to have this dealership. The motorcycle dealer let me leave my trailer and bike in their fence till my truck was repaired. First class people all the way. I appreciated it from them both. More

Dealership was simply asked to change a battery. I receive an invoice showing that they took the liberty to change the oil. It’s absolutely ridiculous. They also left the interior of the car filthy. I receive an invoice showing that they took the liberty to change the oil. It’s absolutely ridiculous. They also left the interior of the car filthy. Also, if you’re going to be dishonest and change the oil then you might as well do a preventative maintenance check. All four tires are now showing low air pressure . It’s just ridiculous More

Easy check in. They performed all maintenance work and recalls as promised in a timely manner. I went to them because of issues from another dealer not returning ph They performed all maintenance work and recalls as promised in a timely manner. I went to them because of issues from another dealer not returning phone calls. John Hiester CDJR is now my new dealer. More