John Eagle Honda of Houston
Houston, TX
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528 Reviews of John Eagle Honda of Houston
Do NOT at all cost buy from here will sell you a used lemon. I have had issue after issue. Electrical and they will not do nothing about it told me it's my extended warranty problem even though I did NOT lemon. I have had issue after issue. Electrical and they will not do nothing about it told me it's my extended warranty problem even though I did NOT even get to drive off the lot with it the day I signed. DO NOT BUY USED FROM HERE More
Impressive service and great buying experience. Sales girl Kathy Nguyen was attentive and responsive to my specific demands. Highly recommended! Sales girl Kathy Nguyen was attentive and responsive to my specific demands. Highly recommended! More
Took a Ridgeline in for a recall issue. I know it takes awhile for a dealer to be reimbursed for recall work so since I was at 20% on brake pads had them replaced…vehicle was dropped off at I know it takes awhile for a dealer to be reimbursed for recall work so since I was at 20% on brake pads had them replaced…vehicle was dropped off at 8am with a eta of 2pm on work. Vehicle was finally done at 7:30pm, with the advisor saying rotors had to be turned 4 times…(hence the delay) now I drove professionally for 45 years in everything from step vans to big rigs…I saw absolutely no issues with the rotors on this vehicle so it’s really difficult to trust a 20 something advisor who was more interested in texting friends than taking care of customers More
Worst experience. Complete Nightmare. Don't even think about this dealer in Houston. Totally unprofessional team when it comes to sell the cars. I visited John Eag Complete Nightmare. Don't even think about this dealer in Houston. Totally unprofessional team when it comes to sell the cars. I visited John Eagle Honda of Houston recently to purchase Honda Accord Hybrid Touring, one of the cool sedans from Honda. Blocked the car with some advance so that I can complete the transaction on next day. Fortunately I found a better deal later and negotiated for the same with John Eagle. They promised even more attractive deal and asked me to visit the dealership. I reached there only to find the sales guy Luis Aulur didn't had the clarity or approval from their finance team. He made false promise on the phone just to make me visit the dealership for nothing. They could have saved my valuable team if they coordinated among themselves. I strongly recommend everyone not to consider this dealer as there are much more professional dealers out there in Houston. Please avoid Luis if at all you must visit John Eagle. More
I purchased a civic on Jhon eagle Honda of Houston. Sales person Victoria Cano was very professional, but I had a very bad experience on financial with Kysbel Aguirre she said in order to get a better Sales person Victoria Cano was very professional, but I had a very bad experience on financial with Kysbel Aguirre she said in order to get a better percentage I have to buy some warranty I said no because I do not use it, she said do not worry you can cancel those any time, and you will get all your money back. She said she can do it for me, but it will take about a month, and you will get all your money back. But it was not true because I ended up losing close to 3000 dollars. She put an extra 8000 dollars on warranties, when I called after a month she never answered back, until I called a manager and told her to answer my phone. She would keep on lying by telling me that I would get all my money back, she never canceled anything, and now I have to go back to the dealer and speak to the manager to get all of them canceled. It’s very sad that Honda let someone like her represent their company and lie to people about things. This was my first and last Honda because of this person. More
Noah was great! He helped us find a great car for the price we were looking for. He was very nice and welcoming and he made everything easy going and the process smo He helped us find a great car for the price we were looking for. He was very nice and welcoming and he made everything easy going and the process smooth and quick. More
The service is fantastic and would recommend to everyone who wants to buy a Honda. Kathy from Sales/internet department helped me a lot in getting the best deal along with the financial manger Gabriel. Love who wants to buy a Honda. Kathy from Sales/internet department helped me a lot in getting the best deal along with the financial manger Gabriel. Loved their service. More
Where do I begin, Noah was absolutely amazing. I came in, I advised him of what I was able to do and what I wanted. He found me the perfect vehicle, catered to my needs and honestly went above and I came in, I advised him of what I was able to do and what I wanted. He found me the perfect vehicle, catered to my needs and honestly went above and beyond. Noah made the process quick and stress free given my circumstances. I couldn’t have asked for a better experience! The facility and his office were very clean, which make my experience even more comfortable. You have gained a forever customer, thank you! More