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John Eagle Honda of Houston

Houston, TX

4.3
528 Reviews

18787 Northwest Fwy

Houston, TX

77065

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528 Reviews of John Eagle Honda of Houston

December 02, 2024

Do NOT at all cost buy from here will sell you a used lemon. I have had issue after issue. Electrical and they will not do nothing about it told me it's my extended warranty problem even though I did NOT More

by ttakeda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Francisco Rodriguez, Luis Mariscal
September 17, 2024

Impressive service and great buying experience. Sales girl Kathy Nguyen was attentive and responsive to my specific demands. Highly recommended! More

by Anh.bui.most
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Nguyen
Sep 18, 2024 -

John Eagle Honda of Houston responded

Thank you for the high praise! We're delighted to hear that Kathy provided attentive and responsive service and left such a good impression here at John Eagle Honda of Houston. Enjoy your new vehicle, and we appreciate the recommendation!

June 19, 2024

Took a Ridgeline in for a recall issue. I know it takes awhile for a dealer to be reimbursed for recall work so since I was at 20% on brake pads had them replaced…vehicle was dropped off at More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not going to list a name
Jun 20, 2024 -

John Eagle Honda of Houston responded

Hello, Thank you for sharing your experience. We apologize that there was a delay and that you felt inconvenienced. Our team strives to provide efficient, professional, and timely service, so it's unfortunate that your experience did not match those standards. Your feedback is valuable, and we will address this internally to ensure better customer care in the future. If you'd like to discuss further or have any other concerns, please reach out directly using the contact below. Best, Michael Mueller mikem@johneaglehonda.com Service Manager

June 06, 2024

Worst experience. Complete Nightmare. Don't even think about this dealer in Houston. Totally unprofessional team when it comes to sell the cars. I visited John Eag More

by srisre
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gregory Santiago, Luis Aular
Jun 07, 2024 -

John Eagle Honda of Houston responded

Hello, I'm sorry to hear about your experience and it is never our intent to cause dissatisfaction. It sounds like there was some miscommunication, and we apologize for any inconvenience caused. We strive for professionalism and regret that this wasn't reflected during your visit. If you'd like to discuss further or need assistance, please reach out directly using the contact below. Thank you, George Turosik gturosik@johneaglehonda.com 713-929-1803 General Sales Manager

May 29, 2024

I purchased a civic on Jhon eagle Honda of Houston. Sales person Victoria Cano was very professional, but I had a very bad experience on financial with Kysbel Aguirre she said in order to get a better More

by Gaby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kysbel Aguirre, Francisco Rodriguez, Victor Cano
May 30, 2024 -

John Eagle Honda of Houston responded

Hello, I'm truly sorry to hear about your frustrations regarding the financing process. We strive for transparency and honesty in all our dealings, so it's concerning to read this feedback. We'd love to get this issue resolved for you promptly. Please reach out directly so we can address them and work towards a resolution. Thank you, George Turosik gturosik@johneaglehonda.com 713-929-1803 General Sales Manager

May 08, 2024

Noah was great! He helped us find a great car for the price we were looking for. He was very nice and welcoming and he made everything easy going and the process smo More

by mikenvicky.velez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Francis
May 08, 2024 -

John Eagle Honda of Houston responded

We're so glad to know that Noah was able to assist you in finding the perfect car at John Eagle Honda of Houston. Thanks for your kind words about his service!

May 07, 2024

The service is fantastic and would recommend to everyone who wants to buy a Honda. Kathy from Sales/internet department helped me a lot in getting the best deal along with the financial manger Gabriel. Love More

by PG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Faria , Kathy Nguyen
May 07, 2024 -

John Eagle Honda of Houston responded

We're so glad to know you had a fantastic experience with us at John Eagle Honda of Houston! It's great that Kathy and Gabriel were able to assist in getting the best deal for you. We appreciate your recommendation, thank you!

April 09, 2024

Hard working man willing to put in the work and make the deal happen no matter what. More

by Oscar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Francis
Apr 10, 2024 -

John Eagle Honda of Houston responded

Your 5-star review made our day and we're so grateful to have such wonderful customers. We'll continue to work hard to provide the best possible experience for you.

April 08, 2024

Thank you so much for helping out I love my new car 😊🙏 he worked with me and gave me a great deal. More

by karlaileana10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Francis
Apr 09, 2024 -

John Eagle Honda of Houston responded

We wouldn't be here without our valued customers! We’re excited to see you had a 5-star visit at Katy Honda and we're happy to have provided a satisfactory car buying experience! We hope you enjoy every mile in your new ride!

April 05, 2024

Where do I begin, Noah was absolutely amazing. I came in, I advised him of what I was able to do and what I wanted. He found me the perfect vehicle, catered to my needs and honestly went above and More

by bre424
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas in finance or management (white guy) 5 stars, Noah Francis
Apr 08, 2024 -

John Eagle Honda of Houston responded

We're delighted to know that Noah was able to provide you with an amazing experience at John Eagle Honda of Houston. It's great knowing he found the perfect vehicle for your needs and made the process stress-free! We appreciate your kind words, and we look forward to serving you in the future.

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