John Eagle Honda of Dallas - Service Center

Great customer service. Very clean. Positive attitude. Answer all my questions and concerns. Love it Very clean. Positive attitude. Answer all my questions and concerns. Love it More

Very professional service. Communication was timely, with respect, and effective. Very happy about the overall service. Communication was timely, with respect, and effective. Very happy about the overall service. More

The Service Advisor was very courteous and helpful. All questions were answered and all service and repairs were completed. All questions were answered and all service and repairs were completed. More

Leo was great and the work was efficient! Will definitely be back to get serviced again. Will definitely be back to get serviced again. More

Great service and very nice people, wait time about right. Very recommended. My favorite one right. Very recommended. My favorite one More

Gabriel got me done at a good price and I appreciate him. I had to buy a cash car due to two head gaskets with my other accord. He helped me get Maintenance up to date and it will be another vehicle of John I had to buy a cash car due to two head gaskets with my other accord. He helped me get Maintenance up to date and it will be another vehicle of John Eagles 🦅 to get me running right. I travel state to state and maintenance is my number one. More

Very efficient. There seems to be no wasted time. Business like about the the whole repair process with language easy to understand for one without auto mechanical b There seems to be no wasted time. Business like about the the whole repair process with language easy to understand for one without auto mechanical background whatsoever. More

The 3+ hours I waited, was the only thing that kept me from rating this dealership with a 5! Pleased with the service work and my tech was very professional. from rating this dealership with a 5! Pleased with the service work and my tech was very professional. More

When I go into service, I like sticking with the same service manager who makes my appointments on time, gets me in and out in reasonable times,keeps me informed and overall has a positive attitude, whic service manager who makes my appointments on time, gets me in and out in reasonable times,keeps me informed and overall has a positive attitude, which is why I keep coming back here and seeing Greg Fine. More

Negative experience! I scheduled an appointment to diagnose my rear passenger seat as the seatbelt warning kept going off when it was in use. My advisor was Sean and my e I scheduled an appointment to diagnose my rear passenger seat as the seatbelt warning kept going off when it was in use. My advisor was Sean and my experience with him was terrible! I asked to talk to the service manager but he was not available so I emailed him but never heard back from him. This was my experience with Sean During my visit on 07/02/2024 I was rudely talked to by Sean before I could even ask him anything his response was "I do not know anything about your car I am way too busy to deal with this", I let him know he was being rude and that the only reason I was approaching him was because I had received a message 40 minutes prior about my vehicle to which he said he didn't know anything about. He then proceeded to say he couldn't take any more appointments and when one of his fellow advisors was going to assign him a vehicle he hit the window hard and said he was done taking vehicles. Afterwards, he said my car was in the wash (my vehicle didn’t get washed) and would come out to which it took 20+ minutes and he had not communicated anything with me after. I had to order the buckle which on the paper said would get there in 3 days, it is now 08/29/2024 and I have not received any communication regarding the part ordered. More