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John Eagle Honda of Dallas - Service Center

Dallas, TX

4.9
1,488 Reviews

1,488 Reviews of John Eagle Honda of Dallas - Service Center

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September 01, 2024

Gabriel got me done at a good price and I appreciate him. I had to buy a cash car due to two head gaskets with my other accord. He helped me get Maintenance up to date and it will be another vehicle of John More

by Gregory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
Sep 03, 2024 -

John Eagle Honda of Dallas responded

Thanks for trusting our team with your vehicle! We want our customers to have confidence in us and in their ride after their service. Stop by John Eagle Honda of Dallas again soon!

August 30, 2024

Very efficient. There seems to be no wasted time. Business like about the the whole repair process with language easy to understand for one without auto mechanical b More

by royallamas49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Estrada
Aug 30, 2024 -

John Eagle Honda of Dallas responded

Thank you for the feedback! We're glad to hear that our team at John Eagle Honda of Dallas provided efficient and clear service during your repair process. We appreciate your support!

August 30, 2024

The 3+ hours I waited, was the only thing that kept me from rating this dealership with a 5! Pleased with the service work and my tech was very professional. More

by deedeebear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun or Shauna
Sep 03, 2024 -

John Eagle Honda of Dallas responded

Thank you for your feedback! We're glad to hear you're pleased with the service work and professionalism at John Eagle Honda of Dallas. We apologize for the wait time and appreciate your patience.

August 29, 2024

When I go into service, I like sticking with the same service manager who makes my appointments on time, gets me in and out in reasonable times,keeps me informed and overall has a positive attitude, whic More

by lezamesiah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennyfer Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

John Eagle Honda of Dallas responded

We're delighted to hear that Greg Fine consistently provides you with excellent service at John Eagle Honda of Dallas. Thanks for your continued trust and support! Until next time!

August 29, 2024

Negative experience! I scheduled an appointment to diagnose my rear passenger seat as the seatbelt warning kept going off when it was in use. My advisor was Sean and my e More

by WQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean (service advisor)
Sep 02, 2024 -

John Eagle Honda of Dallas responded

Hello, It's disappointing to hear about your experience with our service department. We strive for professional and courteous interactions, so this feedback is concerning. I apologize for any inconvenience caused by the lack of communication and delays in receiving your part. Please reach out directly so we can address these issues promptly. Best, Marcus Yates myates@eaglehonda.com Service Manager

August 28, 2024

My favorite service department - very professional and friendly. They keep me updated - they service all my cars More

by Tamara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel
Aug 29, 2024 -

John Eagle Honda of Dallas responded

We're honored, Tamara! It's great to hear that you enjoy our service department at John Eagle Honda of Dallas! Thanks for trusting us with all your cars.

August 26, 2024

Mr. Leo explained to me the wait time & he went over some of the repairs I need to look at More

by sharonhines539
Recommend Dealer
Yes
Employees Worked With
Mr. Leo
Aug 26, 2024 -

John Eagle Honda of Dallas responded

Thank you for your confidence in John Eagle Honda of Dallas, Sharon! We can't wait to be of service to you again down the road. Safe travels until next time!

August 22, 2024

Service is always great and they always take care of customers. Great job guys for real More

by Gregory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
Aug 23, 2024 -

John Eagle Honda of Dallas responded

Thank you for your confidence in John Eagle Honda of Dallas, Gregory! It's always great to see a 5-star review. We can't wait to be of service to you again down the road!

August 22, 2024

Today i brought my car in for scheduled maintenance. My service agent Gabriel. Got my car back to me pretty quickly. And had coupons for my car repairs, to bring down the maintenance cost. Thank you for More

by crazyredhead1261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel S
Aug 22, 2024 -

John Eagle Honda of Dallas responded

We're glad to hear Gabriel provided you with efficient service and helped reduce your maintenance costs at John Eagle Honda of Dallas. Thanks for sharing your experience!

August 22, 2024

Took my CRV Hybrid in for service and they were great. They delivered me to work and picked me up after it was finished. Communication was excellent. Edger was professional and very nice. More

by Padunckel
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edger
Aug 23, 2024 -

John Eagle Honda of Dallas responded

Thank you for sharing your experience! We're glad to hear Edger and the team at John Eagle Honda of Dallas provided excellent service and communication. We appreciate your support!

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