John Eagle Honda of Dallas - Service Center

My team was very professoonal but did not eliminate the rattling noise. It sounds like something is loose rattling noise. It sounds like something is loose More

Greg was great! Very communicative, service was thorough, he checked with me every step of the way, very pleased. Very communicative, service was thorough, he checked with me every step of the way, very pleased. More

Great service. Doing a survey is a nightmare, I’ve tried too many times to mention, I hate that part Doing a survey is a nightmare, I’ve tried too many times to mention, I hate that part More

I'm concerned that I scheduled a detailing and the technicians told me as I was checking out that John Eagle Honda only does two-three detailings a year and contracts it out to the pre-owned shop acro technicians told me as I was checking out that John Eagle Honda only does two-three detailings a year and contracts it out to the pre-owned shop across the street, all of which was distressing to hear. The car was clean, job done, for a massive $200, outsourced to a different company. Great. No one answered the phone, and no one could tell me if the car was ready because it was "across the street". I won't go to John Eagle Honda again. I don't trust anything y'all say. Car cleanliness: 4.7/5. Customer service was meh. Nothing special. Simply adequate. More

Service was good. Service rep was courteous and polite.Car was washed but not vacuumed. Service rep was courteous and polite.Car was washed but not vacuumed. More

Excellent service and timely updates while in process. Estimate right on the money. Great experience. Estimate right on the money. Great experience. More

Work was done satisfactorily and done in ample time. Service man Greg was very professional. Service man Greg was very professional. More

Very friendly staff, Richard ( manager) is hoot person and he explained the issue well. Appreciate the staff for their valuable feedback and he explained the issue well. Appreciate the staff for their valuable feedback More

Good location. Quite fast service. Friendly staff. It was easy to communicate with them. Satisfied Quite fast service. Friendly staff. It was easy to communicate with them. Satisfied More

I have a older car that’s very difficult to find specific parts for. Andrew was able to help me find a really hard to get air conditioner line for my accord. I met him a long time ago at another Honda dealer parts for. Andrew was able to help me find a really hard to get air conditioner line for my accord. I met him a long time ago at another Honda dealership. More