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John Eagle Honda of Dallas - Service Center

Dallas, TX

4.8
1,512 Reviews

1,512 Reviews of John Eagle Honda of Dallas - Service Center

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April 18, 2023

was on time for my appointment. They got me right in let me know exactly what was going on with my car. It even gave me the option to approve it or not. They were kind and courteous More

by cassyf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Jointer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Corbell
Apr 26, 2023 -

John Eagle Honda of Dallas responded

Hi Cassy, We're happy to hear you received great service! Thank you for your feedback. We look forward to serving you again down the road.

April 17, 2023

Great ppl. Great service. Very friendly employees and staff. Got my car back in time More

by monquez24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Corbell
Apr 26, 2023 -

John Eagle Honda of Dallas responded

Hello, We're happy to have helped get you back on the road in no time. Thank you for your awesome review! We will see you again next time.

April 15, 2023

I feel like the staff can be a little more friendly but I understand that after 4pm their job could get stressful sometimes More

by beker0526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Vargas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

John Eagle Honda of Dallas responded

Hi there, We appreciate your honest feedback. Thank you for bringing this to our attention. Our team hopes to provide a 5-star experience for you next time around.

April 13, 2023

Prompt, friendly, courteous, knowledgeable and thorough. Timely w/their work and comfortable waiting room w/vending snacks available. More

by thelarrylink42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar
Apr 26, 2023 -

John Eagle Honda of Dallas responded

We're happy to hear our team delivered a great experience and we look forward to seeing you again soon.

April 12, 2023

This is my neighborhood dealership and they are always Helpful. Mike Millet was great with his service today. More

by Honda Fit Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Millet
Apr 26, 2023 -

John Eagle Honda of Dallas responded

Hi there, Thank you for choosing John Eagle Honda of Dallas. We are always happy to serve you! Mike and our team will see you again next time.

April 11, 2023

My service man was very good and even looked up information for me. They were very timely and got me out when I need to get out to go to my doctors appointment. They explained everything totally. I More

by BobbyeHathcock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Fine
Apr 26, 2023 -

John Eagle Honda of Dallas responded

Hi Bobby, Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon!

April 11, 2023

The visit was very thorough and timely! Greg looked at my information and shared with me! He was very kind and thoughtful of my time schedule… As well as the mechanic. This is the first tim More

by BobbyeHathcock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Fine
Apr 26, 2023 -

John Eagle Honda of Dallas responded

Hi Bobby, Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon!

April 07, 2023

My Service Advisor is Gabriel Savala. He did an outstanding job of keeping me informed as to what needed to be done and was quick to point out that a recall on my model car had just been More

by kcc2jhd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Savala
Apr 07, 2023 -

John Eagle Honda of Dallas responded

Thank you so much for your kind words. We're honored to have earned your recommendation! We look forward to working with you again in the future.

April 03, 2023

Happy with the service and Gabriel was great! Not happy with the fact that the dealership has decided no more loaner cars when that is part of the reason people purchased their vehicles from More

by jckdog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Savala
Apr 03, 2023 -

John Eagle Honda of Dallas responded

Thanks for sharing your valuable feedback with us. We will pass this along and work to improve going forward.

April 01, 2023

Austin Nault (Service Advisor) promptly kept me abreast of developments via text and voice messages. More

by pat.altuna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Nault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

John Eagle Honda of Dallas responded

We're always happy to keep you updated on your vehicle's service, Pat. Thanks for the five-star review and we'll see you next time at John Eagle Honda of Dallas!

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