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John Eagle Honda of Dallas - Service Center

Dallas, TX

4.8
1,503 Reviews

1,503 Reviews of John Eagle Honda of Dallas - Service Center

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October 09, 2024

Great experience, Shawna was very helpful, friendly and very professional. Nice and clean waiting area and the cappuccino was excellent. More

by Marina IReilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawna Jameson 5 stars
Oct 10, 2024 -

John Eagle Honda of Dallas responded

We're thrilled to hear that Shawna provided helpful, friendly, and professional service here at John Eagle Honda of Dallas. It's also wonderful to know you enjoyed the clean waiting area and the cappuccino! We look forward to welcoming you back for your next visit.

October 07, 2024

The service advisor took care of me in a promptly and professional way. He listen to my needs and address them. He also recommend some additional services my vehicle might need, but I refuse them at the More

by denisseb2179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

John Eagle Honda of Dallas responded

Thanks for the 5 stars, Denis! We love to hear that our service advisor provided prompt and professional care during your visit at John Eagle Honda of Dallas. It's great to know he listened attentively and addressed your needs. Thank you for sharing this feedback!

October 05, 2024

My oil change was fast, and the service was very professional. Thank you for an outstanding job! More

by joe_c_reyna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Fine
Oct 07, 2024 -

John Eagle Honda of Dallas responded

You're most welcome, Joe! Thank YOU for leaving John Eagle Honda of Dallas your 5-star review. It's a pleasure to provide top-notch service to our valued customers. Stop by again soon!

October 05, 2024

I would like to say that my Advisor, Edgar was amazing! He kept me updated every step of the repair process. He went the extra mile in assisting me on his day off to ensure I was taken care of today. I co More

by Mckinneylaura3232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar
Oct 07, 2024 -

John Eagle Honda of Dallas responded

Thank you for sharing such a glowing review! We're delighted to hear that Edgar went above and beyond during your visit at John Eagle Honda of Dallas. We'll be sure to pass along your kind words, and we appreciate the recognition of our team's efforts in providing exceptional service.

October 03, 2024

They pored some RED paint on the car windshield and I am not able to erase it. It looks very ugly. I noticed it after reaching home. Looks like service is done carelessly. Also they are judging if "brea More

by Bala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel savala
Oct 04, 2024 -

John Eagle Honda of Dallas responded

Hello Bala, I'm sorry to hear about the issues with your windshield and concerns regarding the brake engine fluid assessment. We strive for thorough service, so it's disappointing to learn we may have fallen short here. Please reach out at your convenience so we can address these matters directly and ensure a resolution that meets your expectations. Best, Marcus Yates myates@eaglehonda.com Service Manager

October 02, 2024

Wonderful service team. Shanna is so professional, knowledgeable and stayed in touch during repair. Made process a breeze More

by ML
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanna in service and Robert the driver
Oct 02, 2024 -

John Eagle Honda of Dallas responded

It was our pleasure! It's great to hear that Shanna and our service team at John Eagle Honda of Dallas made your repair process smooth and easy. Thanks for sharing your positive experience!

October 01, 2024

Prompt, detailed oriented, and did exactly what I asked them to do. Couldn’t be happier…. More

by Charles cranford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennyfer Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liliana Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

John Eagle Honda of Dallas responded

Thank you for your feedback! We're thrilled to hear that you had a prompt and detail-oriented experience. It's always our goal to meet our customers' needs exactly as requested. Thanks for choosing John Eagle Honda of Dallas!

October 01, 2024

Everything was great. Everything was great. Everything was great. Everything was great. Everything was great. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Nault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anyssa Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennyfer Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liliana Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cafferata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

John Eagle Honda of Dallas responded

David, we're delighted to hear that everything was great during your visit to John Eagle Honda of Dallas! Thanks for the feedback!

September 28, 2024

Edgar at Honda was courteous and addressed my car issues quickly. I’m happy with service. More

by Anita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar
Sep 30, 2024 -

John Eagle Honda of Dallas responded

We truly appreciate you taking the time to write such a nice review, and trusting the John Eagle Honda of Dallas team to handle your service needs. Swing by again soon!

September 28, 2024

The Service Dept. is very responsive and efficient at John Eagle. Edgar, my advisor, always keeps me up on what the car needs and explains why. He also tries to help More

by Anne Slaughter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Juarez
Sep 30, 2024 -

John Eagle Honda of Dallas responded

Thank you for sharing your experience with us, Anne! We're delighted to hear that Edgar and the rest of our Service Department provided responsive and efficient service. It's great to know that Edgar keeps you informed about your car's needs and ensures you have a comfortable experience during your visits.

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