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John Eagle Honda of Dallas - Service Center

Dallas, TX

4.8
1,545 Reviews

1,545 Reviews of John Eagle Honda of Dallas - Service Center

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December 01, 2024

Brought in my car to replace the brake light. Told service representative I wanted no other work done of any kind--only the brake light. After 1 1/2 hours, I was told that the 30-point maintena More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Virsack
Dec 02, 2024 -

John Eagle Honda of Dallas responded

Hello Mark, We apologize for the inconvenience you experienced during your recent visit. While the maintenance checks and car washes are standard, we will ensure your specific requests are noted more clearly in the future. Please feel free to reach out so we can assist in completing the brake light replacement as quickly as possible. Best, Marcus Yates myates@eaglehonda.com Service Manager

November 30, 2024

We had a good experience, friendly staff and great service. We visited 2 other dealerships and they didn’t help us like the staff at John Eagle Honda. Thanks. More

by Sonia.garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Ruiz
Dec 02, 2024 -

John Eagle Honda of Dallas responded

It's great to know our team left a positive impression, Sonia! We're delighted to have been able to serve you after your search for a reliable dealership. Thank you for choosing us and sharing your feedback!

November 29, 2024

Leo and his neighbor advisor are very knowledgeable and patient. Tech Tha is an experienced expert that cares about excellence and detail. I am sending my Dallas and Houston employees to John Eagle Honda, More

by Pierre-Carly LaFaille
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Nault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anyssa Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennyfer Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liliana Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Ruiz
Dec 02, 2024 -

John Eagle Honda of Dallas responded

Pierre-Carly, thank you for recommending John Eagle Honda of Dallas! We're delighted to hear that our team provided such knowledgeable and respectful service. We look forward to assisting your employees as well!

November 28, 2024

Great service. Will use again in the future. The service department completed everything to my satisfaction and were very friendly. More

by Chelsea V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Von Readen (5 stars)
Dec 02, 2024 -

John Eagle Honda of Dallas responded

Thank you for sharing your experience! We're pleased to hear that our service department at John Eagle Honda of Dallas met your expectations. We look forward to assisting you again in the future!

November 27, 2024

Best service quick and fast ,attentive, understanding,friendly,great customer service,,best of always welcomed. More

by diana-c2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

John Eagle Honda of Dallas responded

It was our pleasure, Diana! Thank you for sharing your experience with John Eagle Honda of Dallas! We're glad to hear our team provided attentive and friendly service. We look forward to welcoming you back in the future!

November 27, 2024

Exelente atención y servicio por el concesionario y el agente Joel muy cordial y atento saludos More

by luisenrique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

John Eagle Honda of Dallas responded

Su reseña de 5 estrellas nos alegró el día y estamos muy agradecidos de tener clientes tan maravillosos. Continuaremos trabajando duro para brindarle la mejor experiencia posible.

November 26, 2024

I appreciate the effectiveness and the ability of the serviceman to provide an eta in when I can expect my car back! More

by Dcannonier02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

John Eagle Honda of Dallas responded

We're glad to hear our team at John Eagle Honda of Dallas was able to provide you with a clear ETA for your car. Thank you for the positive feedback! Be sure to swing by again soon!

November 26, 2024

Excellent staff. They were helpful and professional. All of the service people were hustling as fast as they could. More

by cdvigil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Von Readen
Nov 26, 2024 -

John Eagle Honda of Dallas responded

Thank you for the fantastic feedback! We're delighted to hear that our team at John Eagle Honda of Dallas provided helpful and professional service. We appreciate your support and look forward to serving you again in the future!

November 26, 2024

I think the service is great just seems like some other service always has to be sold along with scheduled services. I guess that is part of doing business and keeping your car in perfect condition More

by Gene Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Von Readen
Nov 26, 2024 -

John Eagle Honda of Dallas responded

Thanks for feedback, Gene! We appreciate your understanding of the service process at John Eagle Honda of Dallas. Our goal is to ensure your vehicle remains in top condition while providing excellent service. Thank you for choosing us!

November 26, 2024

Loved my service so much! Thank you for timely and efficient (and seamless) intake to completion service. The waiting area was also nice and clean, and with lots of beverage a More

by Dr. Jasmine Parker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Ruiz
Nov 27, 2024 -

John Eagle Honda of Dallas responded

Thank you for taking the time to leave us an awesome review! We really appreciate your kind words and we pride ourselves in providing you with an amazing experience. We’re pleased to see that these standards were met!

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