Back

John Eagle Honda of Dallas - Service Center

Dallas, TX

4.8
1,608 Reviews

1,608 Reviews of John Eagle Honda of Dallas - Service Center

Sort by
March 04, 2025

I had a terrible experience. Went in for an oil change and got more than that. Met with Service Director, he needs customer service training and needs to also learn how to speak More

by Red Oak Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marcus Yates
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

John Eagle Honda of Dallas responded

Hello, I'm sorry to hear about your experience and would like to understand more about what happened. Customer satisfaction and safety are our top priorities, and we never want anyone to feel this way. Please reach out so we can discuss your concerns and see how we can make things right. Best, Jason Martin jasonmartin@lithia.com General Manager

March 03, 2025

I have had my car serviced here since relocating to Dallas with no issues. Always courteous and always professional. More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar Juarez
Mar 04, 2025 -

John Eagle Honda of Dallas responded

Thank you for trusting John Eagle Honda of Dallas with your car's service needs! We're delighted to hear that our team has consistently provided courteous and professional care. We look forward to continuing this level of service in the future!

March 02, 2025

Give a bravo to all the team special to Joel vargas for his professional customers service More

by Kofketekou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

John Eagle Honda of Dallas responded

Thank you for your kind words! We're so glad to hear that Joel Vargas and the entire John Eagle Honda of Dallas team provided you with excellent customer service. We’ll be sure to pass along your praise to Joel. We truly appreciate your feedback!

March 02, 2025

They provide quick and reasonable services. This place is always friendly and professional, so it's very convenient More

by sunsmile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

John Eagle Honda of Dallas responded

We're delighted to hear that you find our services quick and reasonable at John Eagle Honda of Dallas! Thank you for highlighting the friendly and professional atmosphere. We look forward to serving you again soon!

March 01, 2025

Having been coming since 2003. Never an issue. Joel is awesome service advisor and makes sure everything is right More

by Rally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

John Eagle Honda of Dallas responded

We're delighted to hear that Joel has consistently provided excellent service at John Eagle Honda of Dallas! Thank you for your continued trust and support over the years.

March 01, 2025

Always Super Professional, trustworthy? And knowledgeable Dealership, we think they have been the best overall Dealer of all of our other brands… we are loyal to John Eagle Honda! Perhaps More

by Hpctx1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Virsack
Mar 03, 2025 -

John Eagle Honda of Dallas responded

Thank you so much for your loyal support and kind words! We're thrilled to hear that you've had such positive experiences with John Eagle Honda of Dallas. Your trust means the world to us, and we look forward to helping you with your next big move whenever you're ready for that new CR-V! Let us know if you need anything in the meantime—our team is always here to assist you!

February 28, 2025

Great staff. The service agent was knowledgable about my services that i was getting done. More

by ddavisl98dd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emory Lauritzen
Feb 28, 2025 -

John Eagle Honda of Dallas responded

Your 5-star review made our day and we're so grateful to have such wonderful customers. We'll continue to work hard to provide the best possible experience for you here at John Eagle Honda of Dallas!

February 28, 2025

I had a fantastic experience for my car service! From start to finish, everything was smooth and efficient. Joel Vargas took great care of me, providing excellent customer service and making sure al More

by Jaime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

John Eagle Honda of Dallas responded

Hello Jaime! Providing top-notch service and ensuring customer satisfaction is one of our top priorities at John Eagle Honda of Dallas. We appreciate your business and look forward to serving you again in the future!

February 27, 2025

Online appointment scheduling was fast and efficient. Service advisor was ready for me at scheduled time. Work was completed in reasonable time and waiting area was comfortable. Thanks More

by P.Lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Virsack
Feb 28, 2025 -

John Eagle Honda of Dallas responded

We're glad to hear that our online scheduling and service met your expectations at John Eagle Honda of Dallas. Thank you for the positive feedback!

February 26, 2025

Everyone there was very nice. Service people were easy to work with and professional during my visit. More

by chapman.adkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

John Eagle Honda of Dallas responded

Thank you for sharing your experience with us! We're glad to hear that our team at John Eagle Honda of Dallas provided a professional and pleasant visit. We appreciate your feedback and look forward to serving you again!