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John Eagle Honda of Dallas - Service Center

Dallas, TX

4.8
1,545 Reviews

1,545 Reviews of John Eagle Honda of Dallas - Service Center

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December 11, 2024

Very kind staff, accommodating, conscientious of my time, honest, and professional while also personal. They reasonably priced items and gave me options to consider when it came to how to care for my car. Ve More

by Eyung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel in service department
Dec 11, 2024 -

John Eagle Honda of Dallas responded

We love to see a happy customer at John Eagle Honda of Dallas! We're delighted to hear that our team provided accommodating and professional service while respecting your time. We appreciate the recommendation and look forward to assisting you again in the future!

December 11, 2024

Quality auto service. Service staff are professional. Greeted quickly and service work was completed timely. More

by Bob Marion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Savala - five star rating
Dec 12, 2024 -

John Eagle Honda of Dallas responded

Thanks for sharing such kind words, Bob! We take great pride in providing exceptional service and your satisfaction is our ultimate goal. Come see us again at John Eagle Honda of Dallas!

December 10, 2024

The service was great. Everyone was very helpful.i would definitely return to use their service More

by Suegordonfineart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

John Eagle Honda of Dallas responded

It was our pleasure to be of service to you! Thanks for leaving John Eagle Honda of Dallas your 5-star review. We hope to continue providing excellent service for you down the road! Take care!

December 07, 2024

Gabriel is the best service advisor there is. He takes care of me each and every time I need any kind of service and I will continue to come back to him. More

by Rdblack123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
Dec 09, 2024 -

John Eagle Honda of Dallas responded

We're delighted to hear that Gabriel consistently provides you with excellent service at John Eagle Honda of Dallas! Your continued trust and support mean a lot to us. Looking forward to your next visit!

December 06, 2024

Patricia was the one that was great and patience with me while i was making my decision on my Passport. Joel is great in the service department I have always driven Fords and had stuck with the same servic More

by steven.reaves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Jointer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vartan Mikhitarov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

John Eagle Honda of Dallas responded

We're delighted to hear that Patricia provided exceptional patience and support while helping you with your Passport decision. Welcome to the Honda family! It's wonderful to know that Joel in our service department has made a great impression, ensuring you feel at home with your new Honda. Stop[ by John Eagle Honda of Dallas again soon!

December 06, 2024

The staff were courteous and helpful. They took care of what was needed. An easy an painless experience. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Ruiz
Dec 06, 2024 -

John Eagle Honda of Dallas responded

Paul, we're delighted to hear that our team at John Eagle Honda of Dallas provided you with a courteous and seamless experience. Thank you for your feedback!

December 03, 2024

Went today to get an oil change and will definitely be coming back. I appreciate everything that Gabriel did for us today. He was so patient and thoughtful. Let aside how helpful he was. Made me feel comf More

by yoselin terrones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel - servicio
Dec 03, 2024 -

John Eagle Honda of Dallas responded

Thank you for sharing your experience with us at John Eagle Honda of Dallas! We're delighted to hear that Gabriel provided such thoughtful and helpful service during your visit. We look forward to welcoming you back for any future needs!

December 03, 2024

When I moved here I was going to the dealership near my home and the service was to put it mildly horrible. I started going to John Eagle and the service is impeccable as well as the professionalism and e More

by nwm2corp
Recommend Dealer
Yes
Employees Worked With
Greg Von Readen
Dec 03, 2024 -

John Eagle Honda of Dallas responded

We're delighted to hear that you've had such a positive experience with our team at John Eagle Honda of Dallas! Thank you for recommending us and recognizing the professionalism and expertise we strive to provide. We look forward to continuing to serve you in the future!

December 03, 2024

I think my service advisor was having an off day. It took a while to check in, and then they couldn’t find my keys when I returned to pay and pick up my car. And he was sick…shouldn’t have been in my More

by Nktaylor81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg
Dec 04, 2024 -

John Eagle Honda of Dallas responded

Hello, I'm sorry to hear about your experience. We strive for efficient and professional service, so it's disappointing that you had frustrations. Health and safety is also very important to us, and we appreciate the feedback. If you'd like to discuss further or have any other concerns, please feel free to reach out. Thank you, Don Maddran DonaldMaddran@lithia.com Service Manager

December 02, 2024

Our service representative was excellent! Emory was very thoughtful and listened carefully to our concerns. Emory made us feel very comfortable and confident. He responded in a timely and eff More

by evelten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emory Lakritzen
Dec 02, 2024 -

John Eagle Honda of Dallas responded

We truly appreciate you taking the time to write such a nice review, and trusting the John Eagle Honda of Dallas team to take great care of your vehicle. It is our pleasure to provide professional, friendly service and an overall great experience. We look forward to welcoming you back again next time.