John Eagle Honda of Dallas - Service Center

The best dealership…. . The engagement with the customer whether they’re there for a purchase or service. . The engagement with the customer whether they’re there for a purchase or service. More

It was a good experience to visit Honda on Lemmon Av. The service advisor Gregg, (don’t remember last name), was very kind, helpful. He made sure I was informed by actually going from his desk to where The service advisor Gregg, (don’t remember last name), was very kind, helpful. He made sure I was informed by actually going from his desk to where I was sitting reading your magazines. He seemed to be helping lots of people,(I could see thru the glass from where I was). He was very nice to everyone, he seems very efficient. Thank you. More

They got me in without an appt and did what my car needed in 15 minutes. Very fast and efficient in 15 minutes. Very fast and efficient More

Good service and good prices! Very very nice lobby with awesome refreshments and beverages including a cappuccino machine! Very very nice lobby with awesome refreshments and beverages including a cappuccino machine! More

Joel was great to work with during my visit to the service Dept! Explained everything in detail. service Dept! Explained everything in detail. More

Great service. Caring staff who made sure all my questions were answered promptly.I plan to use them again. Caring staff who made sure all my questions were answered promptly.I plan to use them again. More

I made an appointment in the morning and by the afternoon my car was serviced and on my way, my car was serviced and on my way, More

It has been a while since I visited the dealership service area. It was more like it used to be — service advisor who knew his stuff, didn’t try to sell me anything I didn’t need, evaluation of my car service area. It was more like it used to be — service advisor who knew his stuff, didn’t try to sell me anything I didn’t need, evaluation of my car and service efficiently handled, courteous staff in general. Even though I ended up spending a fair piece of change, I truly felt it was needed. Overall, I’m a happy camper. More

I recently moved here from the Midwest. I know no one and have ~$15K in moving expenses. I take my car in for an oil change and find out there is more service that is required without any p I know no one and have ~$15K in moving expenses. I take my car in for an oil change and find out there is more service that is required without any professional explanation. So I complete the necessary service, trusting what was sent to me electronically. After the service was completed, I inquired why some of the additional services were needed without given much explanation other than it was "needed". I take my car to another Honda dealership the next day to find out from another service technician that the additional services were not needed at this time. So, I return the vehicle to the original to request a reimbursement on services that were not needed. The service technician informed me that he would let his service manager know. He responded the next day and informed me that the service manager denied this request. I politely asked him to have his service manager call me when given the opportunity. The service manager has never called since More

The should pay more attention to the client's work, give more importance and spend time more importance and spend time More