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John Eagle Honda of Dallas - Service Center

Dallas, TX

4.8
1,505 Reviews

1,505 Reviews of John Eagle Honda of Dallas - Service Center

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December 07, 2023

I was very pleased with my service advisory Greg Von Readen. He was incredibly helpful and pleasant. More

by amwa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Von Readon
Dec 07, 2023 -

John Eagle Honda of Dallas responded

We're glad to know that you had a pleasant experience with our service advisor, Greg Von Readen. Your feedback is greatly appreciated by the team here at John Eagle Honda of Dallas!

December 06, 2023

Joel was really helpful and kept me up to date on the repairs as they were happening More

by Sb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

John Eagle Honda of Dallas responded

Thanks for trusting the team at John Eagle Honda of Dallas with the care of your vehicle. Our expert technicians always strive to provide the most reliable and efficient service possible, so we are glad to hear we hit the mark for you!

December 05, 2023

I love the salesman that I have at this location Preston S is the best always looking out. He’s always on top of things when it comes to his customers even after the sale. He’s awesome!!!! More

by JhazyMom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Seaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Starr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosario Rodelo
Dec 06, 2023 -

John Eagle Honda of Dallas responded

Hello, It's great to know that Preston S. has been able to provide you with such a positive experience! We're always here for our customers, even after the sale is complete. If there's anything else we can assist you with or any other feedback you'd like to share, please don't hesitate reaching out directly. We hope to match our 5-star standard during your next visit!

December 03, 2023

Prompt courteous service. My car was delivered on time and at the promised price. Will be back. More

by Gphoffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Fine
Dec 04, 2023 -

John Eagle Honda of Dallas responded

We can't wait to have you back! Thanks for choosing John Eagle Honda of Dallas. We look forward to providing many more 5-star experiences for you down the road!

December 02, 2023

I have not had positive experiences with the service department in the past. It was refreshing to have Mr. Vanzant as my service advisor! He was courteous, patient , knowledgeable and helpful. The Servi More

by nieman2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Shipman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Vanzant
Dec 04, 2023 -

John Eagle Honda of Dallas responded

We're glad to know that your recent experience with Mr. Vanzant at John Eagle Honda of Dallas was a positive one! We appreciate the feedback and will make sure it reaches him. Looking forward to seeing you again for future service needs!

December 02, 2023

The young lady who greeted me when I drove up was very very nice. The service rep Greg was calm, kind and patient with me although I was screaming on the inside because of my damaged tire. Thanks for eve More

by m4thompson58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Fine
Dec 04, 2023 -

John Eagle Honda of Dallas responded

We're glad to know that our team at John Eagle Honda of Dallas was able to provide you with a calm and kind service during your visit. It's always our goal to make sure customers like you leave satisfied. Thanks for the shout-out!

December 01, 2023

Great costumer service! Greeted as soon as you park. Although they were very busy they make it their mission to care of your car needs as soon as possible and with great car More

by Jas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Savala
Dec 01, 2023 -

John Eagle Honda of Dallas responded

We're so glad to know you had a positive experience at John Eagle Honda of Dallas! It's our mission to provide excellent customer service, even when we're busy. Thanks for recommending us - it means the world!

November 30, 2023

The service is good but the person to works to driving the Van is not good More

by millyechegaray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know his name
Nov 30, 2023 -

John Eagle Honda of Dallas responded

We appreciate the positive feedback. It's our mission to provide top-notch service that keeps your vehicle running smoothly, so we take feedback like this seriously. We will look into this matter and hope to match our 5-star standard during your next trip.

November 29, 2023

Customer service is great. Joel is wonderful and very helpful! He reviews the invoice with me to see if I have any questions or concerns. More

by Fin63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

John Eagle Honda of Dallas responded

It was our pleasure to assist you! We take great pride in providing exceptional service and your satisfaction is our ultimate goal. Be sure to come back and see us again for your future automotive needs at John Eagle Honda of Dallas!

November 28, 2023

Coupon had a "gotcha" clause in it that was not clear and would have reversed these positive ratings, but the service advisor still honored the coupon that brought me in. More

by hilgart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Nault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

John Eagle Honda of Dallas responded

We're glad to know our service advisor was able to assist and honor the coupon. We appreciate your feedback on this matter! Be sure to swing by John Eagle Honda of Dallas again for your next service!

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