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John Eagle Honda of Dallas - Service Center

Dallas, TX

4.8
1,505 Reviews

1,505 Reviews of John Eagle Honda of Dallas - Service Center

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February 02, 2024

El señor que me atendió fue muy amable y me explicó todo lo que necesitaba saber fue de mucha ayuda More

by Maria Rosado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg fine
Feb 02, 2024 -

John Eagle Honda of Dallas responded

¡Guau! Nos sentimos honrados y emocionados de leer sobre el servicio al cliente superior que recibió de nuestro valioso miembro del equipo. Gracias por presentarle a nuestro equipo la oportunidad de brindar una experiencia positiva de compra de automóviles. Fue un placer trabajar con usted en Sport City Toyota. ¡Hasta la próxima!

February 02, 2024

We feel great about driving our Honda CRV, and always know it gets the best maintenance care at Eagle. Greg Fine explained each detail of the scheduled service and was unfailingly kind and patient, despi More

by Anita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Fine
Feb 02, 2024 -

John Eagle Honda of Dallas responded

We always aim for top-notch service! Thanks for trusting us with your CRV's maintenance needs. Come see us again soon at John Eagle Honda of Dallas!

February 01, 2024

Consistently good service. Takes the time to explain the repairs needed and does them in a timely manner. . More

by jobedesigns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

John Eagle Honda of Dallas responded

We appreciate your positive feedback! It's great to know that our team at John Eagle Honda of Dallas has been able to provide you with the detailed and timely service we strive for. Thanks again, and see you next time!

February 01, 2024

A Very organized service center. Make an appointment for standard services (oil change, inspection, etc) and they will have you in and out like clock work. The Waiting area is nic More

by 4xgordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Fine
Feb 02, 2024 -

John Eagle Honda of Dallas responded

We're delighted to know that you had a positive experience at our service center and found it organized. It's great to see your appreciation for Greg Fine, as well as the rest of our team here at John Eagle Honda of Dallas. Thanks for choosing us!

January 31, 2024

Professional service department with great crew Would recommend. Centrally located , with convenient hours and a shuttle service available More

by Bill Guice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Nault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

John Eagle Honda of Dallas responded

It was our pleasure to serve you, Bill! We're glad to know you found our service department professional and convenient at John Eagle Honda of Dallas. Thanks for recommending us, and be sure to swing by for another service soon!

January 23, 2024

Prompt service at the dealership one issue nobody returns phone calls when you leave a message More

by allan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Yates
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

John Eagle Honda of Dallas responded

Hello Allan, I'm sorry to hear you are still having struggles contacting someone to address your concerns. It is never our intent to cause dissatisfaction. I hope to get in contact with you soon so that we may get this situation resolved promptly. We appreciate your patience at this time. Best, Marcus Yates myates@eaglehonda.com Service Manager

January 23, 2024

The advisor was kind to answer the question I had asked of the vehicle and issue. More

by nateboy711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Nault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

John Eagle Honda of Dallas responded

We're happy to hear your service advisor provided an informative and reliable service. It's a pleasure to provide top-notch experiences for our valued customers. Stop by John Eagle Honda of Dallas again soon!

January 19, 2024

El servicio brindado el día de hoy fue muy bueno, equipo de trabajo comprometido. Muchas gracias. More

by Heliberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

John Eagle Honda of Dallas responded

Su reseña de 5 estrellas nos alegró el día y estamos muy agradecidos de tener clientes tan maravillosos. Continuaremos trabajando duro para brindarle la mejor experiencia posible.

January 19, 2024

Sales and Service department are both top notch! Always informative and helpful when it comes to prices and service. More

by octaviohernandezjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Shipman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

John Eagle Honda of Dallas responded

Thank you for presenting our team with the opportunity to provide a positive sales and service experience. It was a pleasure working with you at John Eagle Honda of Dallas. See you next time!

January 14, 2024

Every since I got my car from John Eagle, they haven taken care of what ever my vehicle needed More

by BlessedMe&1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

John Eagle Honda of Dallas responded

It's great to hear we've been able to provide consistent quality service for you here at John Eagle Honda of Dallas. We appreciate your trust and support of our team. Thanks for sharing your 5-star experience with us. Til' next time!

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