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John Eagle Honda of Dallas - Service Center

Dallas, TX

4.8
1,503 Reviews

1,503 Reviews of John Eagle Honda of Dallas - Service Center

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November 04, 2024

The buying experience as well as the service experience we're both very satisfactory. The people who work at this dealership have a good customer service direction. You feel cared for. More

by yemilecohen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Ruiz
Nov 05, 2024 -

John Eagle Honda of Dallas responded

We're delighted to hear that you felt well taken care of during your visits at John Eagle Honda of Dallas. Our team is committed to providing excellent service and a positive experience for all our customers. Thank you for sharing your feedback!

November 04, 2024

I had no problems with my first oil change, just make sure you have an appointment. More

by julio.solis56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Von Readen
Nov 05, 2024 -

John Eagle Honda of Dallas responded

Thanks for trusting our team with your vehicle, Julio! We want our customers to have confidence in us and in their ride after their service. Stop by John Eagle Honda of Dallas again soon!

November 03, 2024

My service technician Shawna was amazing and so helpful! She helped me with an existing issue and enlisted the help of Rich the service manager. Rich was kind enough to personally speak with me to explain a More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawna, Rich
Nov 04, 2024 -

John Eagle Honda of Dallas responded

Thanks, Robert! We're happy to know that Shawna and Rich provided you with exceptional service at John Eagle Honda of Dallas. Your satisfaction is our priority, and we appreciate your kind words!

November 02, 2024

The customer service at John Eagle Honda is phenomenal. My car is always serviced professionally and efficiently. More

by J.W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Nault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anyssa Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennyfer Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liliana Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

John Eagle Honda of Dallas responded

Thank you, J.W.! We're delighted to hear that our team at John Eagle Honda of Dallas consistently provides you with phenomenal service. Thank you for your kind words and continued trust in us!

November 01, 2024

I bought a new 2024 Honda Odyssey from Eagle Honda and learned a bad experience : As promised, Eagle Honda installed the backup sensor, but the work was poorly done (please see attached photos and com More

by viking2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Travis Porter
Nov 05, 2024 -

John Eagle Honda of Dallas responded

Hello, It's disappointing to hear about the issues with your backup sensor installation. We strive for quality service, and it's clear we fell short in this instance. I apologize for any inconvenience caused. Please reach out at your earliest convenience so we can address these concerns properly. Thank you, Marcus Yates myates@eaglehonda.com Service Manager

October 31, 2024

Dropped Accord off and caught shuttle to Love Field. Been driving Hondas since 1986 and these guys exceeded my expectations as a first time customer. Faciility was spotless, including bathrooms in the a More

by r.munsell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Fine gets 5 stars
Oct 31, 2024 -

John Eagle Honda of Dallas responded

We're delighted to hear that John Eagle Honda of Dallas exceeded your expectations on your first visit! Thank you for choosing us as your new go-to Honda store. Safe travels with the Accord!

October 25, 2024

Edgar is very accommodating and friendly. .his doing his job very well..I want to commend him.. More

by King
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar
Oct 28, 2024 -

John Eagle Honda of Dallas responded

Thanks for stopping by John Eagle Honda of Dallas! Your 5-star review made our day and we're so grateful to have such wonderful customers. We'll continue to work hard to provide the best possible experience for you.

October 23, 2024

John Eagle is a great partner. I’m glad the dealership is close to me. More

by Leslierus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Fine
Oct 24, 2024 -

John Eagle Honda of Dallas responded

We're glad to hear that we're your go-to dealership, Leslierus! Thanks for being a loyal customer of John Eagle Honda of Dallas and for sharing your 5-star review. We can't wait to be of service again soon!

October 21, 2024

Every oil change and service I’ve had done here has always been done perfectly. I appreciate their expediency and level of care. More

by Jessey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

John Eagle Honda of Dallas responded

Jessey, we're delighted to hear that you've consistently had a great experience with our service team at John Eagle Honda of Dallas. Thank you for your kind words and trust in us!

October 19, 2024

Got new tires for my red coupe and Gabriel was able to get me in quick for an alignment More

by Gregory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
Oct 21, 2024 -

John Eagle Honda of Dallas responded

We truly appreciate you taking the time to write such a nice review, and trusting the John Eagle Honda of Dallas team to take great care of your vehicle. It is our pleasure to provide professional, friendly service and an overall great experience. We look forward to welcoming you back again next time!