John Eagle Honda of Dallas - Service Center

Excellent service! When I made my appointment for the scheduled maintenance on my car, the service representative went over what work is going to be done on my car and he also quoted me the cost. There w scheduled maintenance on my car, the service representative went over what work is going to be done on my car and he also quoted me the cost. There were no unpleasant surprises or unexpected additional expenses. More

Today was the first time I brought my car to John Eagle Dallas' Express Service. The service advisor, Michael Zamora, was friendly and helpful. He and the technician resolved two problems with my 2007 Ci Dallas' Express Service. The service advisor, Michael Zamora, was friendly and helpful. He and the technician resolved two problems with my 2007 Civic in less than an hour and a half without an appointment at 5pm on Tuesday. As a registered nurse and attorney, I have high expectations when it comes to customer service and, based on today's experience, I will be returning to Express Service. More

First time I visited the John Eagle Honda Service Center Mr. Zamora was very helpful and friendly, he took care of my civic's problem even though it was time to close. Second time I was there I only needed Mr. Zamora was very helpful and friendly, he took care of my civic's problem even though it was time to close. Second time I was there I only needed to know how to reset the percentage of oil life on my car and although that only took less than 5 minutes to resolve, Mr. Zamora offered to wash my car for free. More

I go to this dealership during my work lunch break and they have always been accommodating to me. Because I drive my car without thinking of maintenance, I appreciate that they remind me of the servicing they have always been accommodating to me. Because I drive my car without thinking of maintenance, I appreciate that they remind me of the servicing I need and recommend how to care for my car properly. Lamont was great on customer service because he was detailed in his explanations of service and costs. He was friendly and provided me with updates on my car so I could get back to work on time. I've had a Honda since college and their service along with a quality vehicle reinforces my loyalty. More

My service experiences at John Eagle Honda Dallas (Express) was great. Lamont was very friendly, worked quickly, and explained everything very well. I was in and out in a short period of time. Overal (Express) was great. Lamont was very friendly, worked quickly, and explained everything very well. I was in and out in a short period of time. Overall, it was a good experience and I would definitely recommend their work. More

Lamont was very friendly and easy to work with. He asked me to call on my way to the dealership and he had everything ready once I arrived. He quoted me a roughly 2 hour window and although it was a little me to call on my way to the dealership and he had everything ready once I arrived. He quoted me a roughly 2 hour window and although it was a little longer, he was able to have them accomplish all the things that I requested be done with the car. I also asked him to make sure that the technician put my inspection on straight and he made sure that was done to my specifications. I appreciated his friendliness and willingness to take care of me during my visit. More

I had a battery replaced, it took only about 30 minutes or so. I was treated very respectfully, my car washed and was out the door very quickly. Lamont provided excellent customer service, and I will be or so. I was treated very respectfully, my car washed and was out the door very quickly. Lamont provided excellent customer service, and I will be bring my car back soon for preventative maintenance service. More

My car was due to maintenance, and I really appreciate the honesty and great customer service presented by Michael. The dealership provides great service, and the result is the quality of my car. I will the honesty and great customer service presented by Michael. The dealership provides great service, and the result is the quality of my car. I will continue to contact Michael for my next service/ repair, knowing that he is honest and upfront for what is needed. :) More

Recently I took my Honda CRV into John Eagle Honda/Express Service for a rountine State Inspection but asked them to check out a rattle in the front driver side wheel area. After they had comple Honda/Express Service for a rountine State Inspection but asked them to check out a rattle in the front driver side wheel area. After they had completed the inspection and test drove they asked me to leave the vehicle for additional inspection. They offered me a free loaner car and told me they would call later in the day. When they called they reported that the noise was only a loose bolt on the shock absorber and that it only needed tightening. There was no charge for the diagnosis or the "bolt adjustment". It is my experience that most auto repair shops would have charged you for the diagnosis and then proceeded to tell you to replace the shock or something even more expensive. I am thankful for the honesty and care John Eagle Honda gives to me and others that I have talked to that also use them for service or sales. Great people and A+ for honesty!! More

I was a loyal Firestone customer for 8 years until I discovered the service express at John Eagle Honda. My service advisor is Mike Zamora, he has always taken great care of my vehicle and is very hone discovered the service express at John Eagle Honda. My service advisor is Mike Zamora, he has always taken great care of my vehicle and is very honest when recommending any additional work that needs to be done. I was so pleased with this facility and so trusting of my advisor that I sent my grandmother and her civic over to see Mike. As expected he took exceptional care of them both and he even stayed late to finish up with her vehicle. I used to think that dealership service centers were too pricey but I always print out service coupons on the JEH service website to get a great deal! More