John Eagle Honda of Dallas - Service Center

I took my car in because it seemed to be running a little hot. Come to find out, my engine block was cracked. I had a brief freak out moment but was quickly assured that it was covered under warranty and wit hot. Come to find out, my engine block was cracked. I had a brief freak out moment but was quickly assured that it was covered under warranty and within a few minutes was in a loner car heading home. More

I went to this dealer because they didn't put me on hold and never help me like another dealer. I needed a visor replacement and alignment (I assumed) and ended up getting my son's tires replaced. They we and never help me like another dealer. I needed a visor replacement and alignment (I assumed) and ended up getting my son's tires replaced. They were dangerously worn. I wasn't excited about spending the money at the time but wanted his car to be safe. I can't imagine using another dealer even though this is way out of my way (live next tollway 190). More

Service department: I have been to several honda dealerships in my life but i have never seen such a greedy service department. They quoted me 375 dollars for freon charging where almost 200 dollars dealerships in my life but i have never seen such a greedy service department. They quoted me 375 dollars for freon charging where almost 200 dollars were labor charges for the time their technician "waits" while freon is charging!! I had 900 dollar regular "maintenance" service done from them a month before and my air-conditioning had not been working since then in the first place. The service advisor - Rudy young was absolutely rude and treated me like he was doing a favor on me and ran away from the simplest explanations about the service work he was recommending. I got the same work done from a auto repair shop within a block from john eagle honda for 120 bucks. Stay away from the service department, honestly, for 3 times the reasonable price its not worth it. More