John Eagle Honda of Dallas - Service Center

Lamont was extremely polite and helpful, he even gave me a reminder call about my appointment, very helpful in this day and age! My wait was a little longer than expected but the dealership was servicing l a reminder call about my appointment, very helpful in this day and age! My wait was a little longer than expected but the dealership was servicing lots of people. I was very comfortable in the waiting area with plenty of coffee and water if I wanted it. More

I just went in for a oil change and Lamont and his team noticed other things wrong with my vehicle. I knew when he said this the charges were going to be over $500 b/c you know those labor charges from the noticed other things wrong with my vehicle. I knew when he said this the charges were going to be over $500 b/c you know those labor charges from the dealership are nightmare! BUT....b/c I was getting all the work done I payed about $350 and my car is running smooth and Lamont's customer service was greeeeeaaatttttt. I went to the wrong building at first and a guy drove me to the right one (sorry don't remember his name)....overall this was my 1st time really dealing with this dealership....I LOVE THEM!!!! I will continue to come back #side note: as long as Lamont is there! He's awesome! More

Lamont 'went the extra mile" to make sure all was well and that I was informed on the progess of the work. Work was done on time. Car was exceptionally clean when it was returned to me. Nice deale and that I was informed on the progess of the work. Work was done on time. Car was exceptionally clean when it was returned to me. Nice dealership to work with. Would recommend. More

I took my car in to the express service for my State Inspection. Lamont came right out to greet me. He was extremely helpful and friendly. He was very informative when I had questions about my next s Inspection. Lamont came right out to greet me. He was extremely helpful and friendly. He was very informative when I had questions about my next scheduled maintenance that will be due soon. I will definitely ask for him the next time I take my car in for service. More

This dealership is excellent! Everyone is very friendly and helpful. I like to ask a lot of questions and be very thorough and they never made me feel like I was wasting their time or being too picky. I and helpful. I like to ask a lot of questions and be very thorough and they never made me feel like I was wasting their time or being too picky. I bought my car at John Eagle Honda and I gave the purchasing experience a good review. Now, after my first service appointment, I'm giving the service department a great review! They always wash your car and vacuum it, there's free wireless internet while you wait, and the quick service had the oil changed and tires rotated in 45 minutes. More

Mr. Lamont was very friendly, knowledgeable and informative while explaining to me about auto repair. I will certainly ask for him on my next visit. I enjoyed my Honda Accord very much and would informative while explaining to me about auto repair. I will certainly ask for him on my next visit. I enjoyed my Honda Accord very much and would buy no other vehicle. The Service was unbeatable and had a very pleasant experience. Thank You, Mrs. Olga Castro More

Mike Zamora was very skilled,patient and knowledgeable and accurate with good manners\politeness, a job well done. He took his time and he was very patient with us because he is good at what he does. He and accurate with good manners\politeness, a job well done. He took his time and he was very patient with us because he is good at what he does. He knew what the problem was with our situation and fixed it with accuracy, ease and with a smile. The way he communicated and the way he expressed the knoledge and business like professionalism. People like Mike Zamora that knows every aspect of his job and the business that meets all areas in every aspect deserve a brighter future in the business. More

Today was the first time I brought my car to John Eagle Honda of Dallas for repair and found the Service Advisor Keith McFarland to be very cooperative and friendly. He provided excellent customer service Honda of Dallas for repair and found the Service Advisor Keith McFarland to be very cooperative and friendly. He provided excellent customer service. I also found the overall approach of this dealership very professional and supportive for customers. I would strongly recommend Honda customers to visit this showroom at least once and experience the excellent service for themselves :-) More

Excellent service! When I made my appointment for the scheduled maintenance on my car, the service representative went over what work is going to be done on my car and he also quoted me the cost. There w scheduled maintenance on my car, the service representative went over what work is going to be done on my car and he also quoted me the cost. There were no unpleasant surprises or unexpected additional expenses. More

Today was the first time I brought my car to John Eagle Dallas' Express Service. The service advisor, Michael Zamora, was friendly and helpful. He and the technician resolved two problems with my 2007 Ci Dallas' Express Service. The service advisor, Michael Zamora, was friendly and helpful. He and the technician resolved two problems with my 2007 Civic in less than an hour and a half without an appointment at 5pm on Tuesday. As a registered nurse and attorney, I have high expectations when it comes to customer service and, based on today's experience, I will be returning to Express Service. More