John Eagle Honda of Dallas - Service Center

My car has never been anywhere else for service. Mike Zamora helped me on several occasions and I have always had exceptional service. Mike and the other service employees have been professional, helpfu Zamora helped me on several occasions and I have always had exceptional service. Mike and the other service employees have been professional, helpful, courteous, helpful, and honest. They don't push for lots of extra expensive bogus repair work but are clear and helpful about any additional work that needs to be done. The multiple experiences I have had with Mike and all the others at John Eagle keep me coming back. I rate them a 10.5 out of 10!! Thanks! More

Although at my most recent visit I noticed some new faces in the service dept., I was fortunate enough to be able to work with Mike again. He has always been prompt and respectful with the services required in the service dept., I was fortunate enough to be able to work with Mike again. He has always been prompt and respectful with the services required for my vehicle. It appears he gets along well with the technicians which carrys over to his customers. Not only does he work well with me but other customers, while in the waiting area, have also commented on his attentiveness. Hopefully the "new faces" pick up on the customer service we've been accustomed to and hopefully they give us a reason to continue returning here for service. More

A few months ago, I had my car serviced at John Eagle Honda and the overall experience was amazing! I was new to Dallas and called around for estimates, they had the most competitive pricing. Adam, the Honda and the overall experience was amazing! I was new to Dallas and called around for estimates, they had the most competitive pricing. Adam, the service associate was of great help and very friendly. I would recommend John Eagle Honda to anyone in the Dallas area! More

Quality customer service and honesty are the factors that bring a positive outcome and experience with Honda service. The honesty of what needs to be worked on now, what can wait, and the time to go over wh bring a positive outcome and experience with Honda service. The honesty of what needs to be worked on now, what can wait, and the time to go over what has been done results in assurance Honda makes sure that safety and reliability remains. Mike Zamora always provides the loyalty of that type of customer service. More

Since I bought my car at John Eagle, I have never gone anywhere else for service. Mike has been my service rep. on several visits. I am greeted with a smile and feel welcomed...never a hint of "oh no..m anywhere else for service. Mike has been my service rep. on several visits. I am greeted with a smile and feel welcomed...never a hint of "oh no..more work". Always quick and friendly. Waiting room is welcoming, car is usually ready earlier than promised. I would not think of taking my Honda anywhere else for service! More

Micheal Zamora was able to assist me my 3 last visits to the service dept. He is knowlegable and obviously has experience with Honda vehicles. This is my second Honda Accord. I plan on keeping this one. Wil the service dept. He is knowlegable and obviously has experience with Honda vehicles. This is my second Honda Accord. I plan on keeping this one. Will continue to service my Honda Accord at John Eagle and working with Micheal. More

My experience was very positive and relatively pleasant due to Mike Zamora who took great care of me. He was very friendly and patient. I will continue to use this dealership because of his great service. due to Mike Zamora who took great care of me. He was very friendly and patient. I will continue to use this dealership because of his great service. Mike Zamora was really patient explaining my different options and what he suggested that my car needed. More

He was very friendly and informative about Honda's products and services. He went above and beyond excellent customer service. I will definitely ask for Lamont for my future service needs. I like to g products and services. He went above and beyond excellent customer service. I will definitely ask for Lamont for my future service needs. I like to get what my dollars pay for and Lamont did an excellent job. Thanks Lamont! More

Lamont J. has been my advisor for the last two service visits. He makes it a pleasure to bring in the car because he's honest and to the point. He always outlines the recommended service items and is not visits. He makes it a pleasure to bring in the car because he's honest and to the point. He always outlines the recommended service items and is not pushy if I decide to wait or have them completed elsewhere. Each time I bring in my car his estimated wait time has been been spot on -- getting me in and out in quick fashion! And, when I ask about the costs for upcoming service needs he is always friendly and quick to provide me with an estimate for budgeting purposes. I will not hesitate to bring the car back and have him guide me through the next check-up. More

I was greeted promptly by Mr. Jennings when I arrived. He was extremely helpful and knowledgable from the time I came until I left. He recommended some maintenance services, gave me accurate time frames and was extremely helpful and knowledgable from the time I came until I left. He recommended some maintenance services, gave me accurate time frames and kept me well updated. My car is running much better. I will definitely be back. More