John Eagle Honda of Dallas - Service Center

My car was due to maintenance, and I really appreciate the honesty and great customer service presented by Michael. The dealership provides great service, and the result is the quality of my car. I will the honesty and great customer service presented by Michael. The dealership provides great service, and the result is the quality of my car. I will continue to contact Michael for my next service/ repair, knowing that he is honest and upfront for what is needed. :) More

Recently I took my Honda CRV into John Eagle Honda/Express Service for a rountine State Inspection but asked them to check out a rattle in the front driver side wheel area. After they had comple Honda/Express Service for a rountine State Inspection but asked them to check out a rattle in the front driver side wheel area. After they had completed the inspection and test drove they asked me to leave the vehicle for additional inspection. They offered me a free loaner car and told me they would call later in the day. When they called they reported that the noise was only a loose bolt on the shock absorber and that it only needed tightening. There was no charge for the diagnosis or the "bolt adjustment". It is my experience that most auto repair shops would have charged you for the diagnosis and then proceeded to tell you to replace the shock or something even more expensive. I am thankful for the honesty and care John Eagle Honda gives to me and others that I have talked to that also use them for service or sales. Great people and A+ for honesty!! More

I was a loyal Firestone customer for 8 years until I discovered the service express at John Eagle Honda. My service advisor is Mike Zamora, he has always taken great care of my vehicle and is very hone discovered the service express at John Eagle Honda. My service advisor is Mike Zamora, he has always taken great care of my vehicle and is very honest when recommending any additional work that needs to be done. I was so pleased with this facility and so trusting of my advisor that I sent my grandmother and her civic over to see Mike. As expected he took exceptional care of them both and he even stayed late to finish up with her vehicle. I used to think that dealership service centers were too pricey but I always print out service coupons on the JEH service website to get a great deal! More

I did not know John Eagle had an Express Service. This was my first experience using the facility. It was great. I had a state inspection and oil change done on a Saturday morning in less than an hour. Mi was my first experience using the facility. It was great. I had a state inspection and oil change done on a Saturday morning in less than an hour. Michael, was very accommadating and the customer lounge area was clean and comfortable, the usual way for John Eagle Honda. I will share this experience with my friends and colleagues. Oh, did I mention that I am a John Eagle Honda customer.I have been in my Civic for 10 years and I love it. More

I went to the dealership for a oil change and my service advisor Mike Zamora let me know that i had a transmission seal leaking. I really like the fact that he took the time to show me where the leak was co advisor Mike Zamora let me know that i had a transmission seal leaking. I really like the fact that he took the time to show me where the leak was coming from, and the price was really affordable. I was really impressed with my service advisor because i realize that my car is not the newest but he made me feel like it was. Thanks Mike. More

Michael always takes great care of me when I come in for service. He is always honest about the work that I need done and he keeps me informed on the progress as I wait. The waiting room is comfortable, and service. He is always honest about the work that I need done and he keeps me informed on the progress as I wait. The waiting room is comfortable, and the food and coffee is a nice touch. Thank you Michael! Thank you Eagle Honda for being the best! More

I had a glowing "!" on the dash of my Honda civic and decided that afternoon was a good time for me to take my car in to see what that meant. I wasn't even going to stay to get it fixed. When I got there decided that afternoon was a good time for me to take my car in to see what that meant. I wasn't even going to stay to get it fixed. When I got there I could tell they were very busy but the attendant insisted it would be in my benefit just to get the car checked out. He was right as I had a nail in my tire and there was something wrong with my windshield wiper. All in all it was going to cost me $30.00 to get all this fixed (not much but I'll take what I can get). Then, the same attendant realized before I did that this was all covered under my warranty, so I left without paying a dime! And went over all that was covered under my warranty so I don't have to pay for things I wasn't aware were covered. They were also pretty quick considering how busy it was. More

Thus far, excellent service. In the past, with other vehicles from other dealerships, I have avoided returning to dealerships for service due to cost and lack of service that i believe should go with su vehicles from other dealerships, I have avoided returning to dealerships for service due to cost and lack of service that i believe should go with such costs. Fortunately, John Eagle Honda has been very consistent with their approach in service. From the moment you arrive to the time you check out, they are professional and courteous and make sure that you understand your options. Because of their appropriate attention and service, I haven't hesitated returning to them for additional service. Thanks John Eagle. More

I feel lucky to have found a dealership like John Eagle Honda of Dallas. I have had all of my cars (4) serviced in their service center and have had excellent service EVERY time. Jerry my service advisor Honda of Dallas. I have had all of my cars (4) serviced in their service center and have had excellent service EVERY time. Jerry my service advisor is very straight forward, honest and personable. He is esponsive to my needs and budget, but always has safety and quality as the formost concern when servicing my cars. I live about 15 miles from John Eagle Honda, however it is worth the drive to find a car dealership of such quality and integrity. Thank you Jerry and the rest of the staff at John Eagle Honda. More

This dealership and Michael has and continues to provide outstanding customer service, honesty, satisfactory service on automobile, and relief knowing employers have both professional and experience knowled outstanding customer service, honesty, satisfactory service on automobile, and relief knowing employers have both professional and experience knowledge on service with vehicle. I highly recommend this dealership for service on a Honda, and hope in future that service will be just as good when purchasing new car !!! More