John Eagle Honda of Dallas - Service Center

Service Advisor was very professional. Michael took me in the same day that I called to make the appointment. Car was ready for me in a timely manner. Advisor recommended additional needed services, he was w the same day that I called to make the appointment. Car was ready for me in a timely manner. Advisor recommended additional needed services, he was willing to patiently answer and explain each and every question I had with out fustration. I will be returning to Jonh Eagle thanks to the great service I got from Michael. More

I was a long time customer of Lute Riley which is where I purchased my vehicle 12 yrs ago.However, when the gas prices increased I tried John Eagle and have remained a customer since. The reason I chose to purchased my vehicle 12 yrs ago.However, when the gas prices increased I tried John Eagle and have remained a customer since. The reason I chose to keep coming back was 1)the pleasant welcome extended when I drove in the service drive on my first visit 2)because of the GREAT customer service I received from Adam Garcia on that day 3)the quality of service that was rendered to my vehicle. I always go through Adam to set up my service appointments. He is very professional but at the same time personable and courteous. Adam calls me promptly with a diagnostic report and thoroughly explains everything. He gives me an expected time of completion and it has never been beyond that time. Because of him I'll keep returning to John Eagle. Thank You Adam More

I believe this representative knew exactly what he needed to do to help me and provide the services that I needed. There were several extra tasks that I asked for(checking my warranty, printing out my insura to do to help me and provide the services that I needed. There were several extra tasks that I asked for(checking my warranty, printing out my insurance info) that he was willing to do. I really appreciated his service More

Every time I need to have service on my car I always call Michael. I know he will get me in and out as fast as possible. He is very friendly and easy to work with. He always provides GREAT customer servic Michael. I know he will get me in and out as fast as possible. He is very friendly and easy to work with. He always provides GREAT customer service. He always reviews everything with me and goes the extra mile to explain things thoroughly! Thanks Michael! More

I recently had to take my 2006 Honda Accord in for a check engine light. I called in that morning and was able to get my problem taken care of. Good thing it was only the oxygen sensor that needed to be check engine light. I called in that morning and was able to get my problem taken care of. Good thing it was only the oxygen sensor that needed to be replaced. They were able to fix my car and because they have a shuttle service, I didn't have to sit around and wait. Never a disappointment with Mr. Zamora he make sure his customers are happy. More

Lamont was vert attentive during my service visit. He updated throughout my stay as to where we were with the service. I will be back and ask for Lamont every time I come to John eagle. He even provide updated throughout my stay as to where we were with the service. I will be back and ask for Lamont every time I come to John eagle. He even provided me information to have my breaks replaced for free due to them being defective. More

Mr. Michael Zamora has been offering me great service for a couple of months now. I just took my car in for a repair and he got everything done that needed to be done and took care of getting me a rental ca a couple of months now. I just took my car in for a repair and he got everything done that needed to be done and took care of getting me a rental car, keeping me up to date on the progress of the car, etc. My husband just bought a Honda b/c he loves that I am so happy with the service I get whenever I go to see Michael. Excellent customer service, very professional and he gets the job done. We are a Honda family now! Thank you. I highly recommend John Eagle over the other HOnda dealerships in town. They are great. Marian Anderson More

Mr Lamont Jennings offers excellent service. he is very courteous and very for my car to be ready . I needed to have the oil change done. Mr Jennings reminded me of my state inspection that needed to be do courteous and very for my car to be ready . I needed to have the oil change done. Mr Jennings reminded me of my state inspection that needed to be done, and got it done the same day. That saved me an extra trip. Unlike other other places I have been before, I was not pressured to add add any extra. thank you again and keep up the great work. More

The service at this dealership is always provided with honesty and loyalty. I highly recommend the service at this specific dealership, and appreciate the honesty and customer service Michael provides. honesty and loyalty. I highly recommend the service at this specific dealership, and appreciate the honesty and customer service Michael provides. Michael's customer service is always fair, honest, and professional, and will continue to have service here. More

Keith and Mike Z. in Service are both great. They are both always professional and easy to work with. They also make sure they work is done right and on time. The waiting area is always clean and stocked both always professional and easy to work with. They also make sure they work is done right and on time. The waiting area is always clean and stocked with some light refreshments. I will continue to have my Honda servced here. More