John Eagle Honda of Dallas - Service Center

Perfect! Kevin Tran is my service guy - so very nice. I have been using John Eagle after the purchase of my 2015 CRV. Being a single older adult, I have felt c Kevin Tran is my service guy - so very nice. I have been using John Eagle after the purchase of my 2015 CRV. Being a single older adult, I have felt confident that I am being treated fairly. More

Did what was supposed to be done . Scheduled the service on line and it was accomplished. That's the way it's suppose to work. . Scheduled the service on line and it was accomplished. That's the way it's suppose to work. More

Great service . Had a screw in a tire and Kevin the service rep kept me up to date and got me back on the road within two hours. . Had a screw in a tire and Kevin the service rep kept me up to date and got me back on the road within two hours. More

Great Service Staff was professional, courteous, and communicated expected wait time accurately. Waiting area was clean and comfortable, with coffee, magazines, an Staff was professional, courteous, and communicated expected wait time accurately. Waiting area was clean and comfortable, with coffee, magazines, and popcorn available while I waited. As part of oil change service, they included a complimentary car wash. Car came back clean and with service performed as expected. More

Fantastic service Went in for my first oil change with my new Honda. Brisa helped me from start to finish and was very professional and polite. She made sure I knew how Went in for my first oil change with my new Honda. Brisa helped me from start to finish and was very professional and polite. She made sure I knew how much services would be. I would say my overall experience here was good and will be returning for my service needs in the future. More

B service check up Great customer service from Ortega. Helped me understand what they would be doing, cost and components of service. I always love the service here. The Great customer service from Ortega. Helped me understand what they would be doing, cost and components of service. I always love the service here. They know what they are doing. More

quick service, friendlystaff If you need to service your car, bring it to John Eagle. Did you know that after service they will wash and vacuum your ride too?? If you need to service your car, bring it to John Eagle. Did you know that after service they will wash and vacuum your ride too?? More

Excellent service advisor Just an enjoyable experience!!! Kevin did the job...much appreciated! Very timely manner....promised and delivered in all areas... Much appreciated! Just an enjoyable experience!!! Kevin did the job...much appreciated! Very timely manner....promised and delivered in all areas... Much appreciated! Much thanks to Kevin and staff! More

harassment stupidity and a tent revival I live in California, when I was in Dallas over a year ago I took my honda in for the to look at. The service was terrible, clueless is an understatem I live in California, when I was in Dallas over a year ago I took my honda in for the to look at. The service was terrible, clueless is an understatement. They have called me 6 times in two months to remind me I am due for service. Seriously? I am treating for auto immunity and I have asked the several times to take me off the list. This idiot calls me yesterday and tells me again in her chirpy little 12 year old voice, and I tell her to stop harassing me. Two min later from her personal cell phone she texts me and says she will pray for me and my temper. WOW. Then when I call to speak to the head of service another 12 year old lies and tells me she is the CEO. LMAO. This dealership is about as unprofessional as they come I do not recommend them for anything except maybe a layin a hands tent revival More

Unreliable, untrustworthy I purchased a used vehicle with 83000 miles It took them 8 days to detail and inspect the car. The day after the vehicle was finally received there I purchased a used vehicle with 83000 miles It took them 8 days to detail and inspect the car. The day after the vehicle was finally received there was a noise from the front end that turned out to be bad control arms. Within a week the engine light came on, this turned out to be 2 bad censors. The heat stopped working as well as the turn signals and rear wiper. I took the vehicle to a technician of my choice, John Eagle Honda would not agree to pay even half of the repair coast of $3000. They picked up the car a week later, kept it for another 35 days and thensaid they repaired everything. Hahaha, noise is still in the front end and the engine light came back on in 4 days! They said they found no problem with the heat, turn signals or rear wiper but they are miraculously working. Now I cannot even get them to call me back. NEVER DO BUSINESS WITH THEM!!! More