John Eagle Honda of Dallas - Service Center
Dallas, TX
1,488 Reviews of John Eagle Honda of Dallas - Service Center
My experience with this dealership has always been great. Lamont Jennings really went over and beyond when it came to customer service and really had the timing of services down to the "T". Friends that have Lamont Jennings really went over and beyond when it came to customer service and really had the timing of services down to the "T". Friends that have visited the dealership with me on different occasions have even been impressed and even mentioned that they are wanting to make their next purchase from John Eagle Honda of Dallas. Overall, it's a great dealership and I highly recommend it. More
I took my new Civic in for routine service and Lamont Jennings and staff provided excellent service. The work was completed and my car washed and vacuumed all in less than 40 minutes. Everyone there is v Jennings and staff provided excellent service. The work was completed and my car washed and vacuumed all in less than 40 minutes. Everyone there is very friendly and helpful. I would definitely refer people to John Eagle-Dallas. More
My driver's side headlight went out and my model requires removing the battery in order to replace the bulb. I called and spoke with Michael at the Service Shop and he invited me to come into the Express Ser removing the battery in order to replace the bulb. I called and spoke with Michael at the Service Shop and he invited me to come into the Express Service center. They had me in and out in 20 minutes with friendly service along the way. It was a great experience and I will certainly go back to John Eagle for my service needs in the future. More
Lamont Jennings at Honda's Express Service helped me and he was so friendly and informed. I told him I had to be out by a certain time and when my service was taking longer than expected he took the initiat he was so friendly and informed. I told him I had to be out by a certain time and when my service was taking longer than expected he took the initiative to check on the status of my vehicle. I would recommend this service to anyone needing efficient and quality service. More
I was in and out in about 30 minutes. I was expecting to be there for at least one hour. Everything was cleaned and ready to go before I knew it. Lamont was fast, friendly, and on top of things! He ensur be there for at least one hour. Everything was cleaned and ready to go before I knew it. Lamont was fast, friendly, and on top of things! He ensured my car received an engine service inspection, tire rotations, and an oil and filter change. I will be back soon to see Lamont again!!! Great selection John Eagle Honda!!!! More
Lamont was extremely polite and helpful, he even gave me a reminder call about my appointment, very helpful in this day and age! My wait was a little longer than expected but the dealership was servicing l a reminder call about my appointment, very helpful in this day and age! My wait was a little longer than expected but the dealership was servicing lots of people. I was very comfortable in the waiting area with plenty of coffee and water if I wanted it. More
I just went in for a oil change and Lamont and his team noticed other things wrong with my vehicle. I knew when he said this the charges were going to be over $500 b/c you know those labor charges from the noticed other things wrong with my vehicle. I knew when he said this the charges were going to be over $500 b/c you know those labor charges from the dealership are nightmare! BUT....b/c I was getting all the work done I payed about $350 and my car is running smooth and Lamont's customer service was greeeeeaaatttttt. I went to the wrong building at first and a guy drove me to the right one (sorry don't remember his name)....overall this was my 1st time really dealing with this dealership....I LOVE THEM!!!! I will continue to come back #side note: as long as Lamont is there! He's awesome! More
Lamont 'went the extra mile" to make sure all was well and that I was informed on the progess of the work. Work was done on time. Car was exceptionally clean when it was returned to me. Nice deale and that I was informed on the progess of the work. Work was done on time. Car was exceptionally clean when it was returned to me. Nice dealership to work with. Would recommend. More
I took my car in to the express service for my State Inspection. Lamont came right out to greet me. He was extremely helpful and friendly. He was very informative when I had questions about my next s Inspection. Lamont came right out to greet me. He was extremely helpful and friendly. He was very informative when I had questions about my next scheduled maintenance that will be due soon. I will definitely ask for him the next time I take my car in for service. More
This dealership is excellent! Everyone is very friendly and helpful. I like to ask a lot of questions and be very thorough and they never made me feel like I was wasting their time or being too picky. I and helpful. I like to ask a lot of questions and be very thorough and they never made me feel like I was wasting their time or being too picky. I bought my car at John Eagle Honda and I gave the purchasing experience a good review. Now, after my first service appointment, I'm giving the service department a great review! They always wash your car and vacuum it, there's free wireless internet while you wait, and the quick service had the oil changed and tires rotated in 45 minutes. More