John Eagle Honda of Dallas - Service Center

I have been pleased with John Eagle's service since my first visit (about a year ago). However, I definitely received exceptional service on my last visit. I had been hearing this noise from my brakes f first visit (about a year ago). However, I definitely received exceptional service on my last visit. I had been hearing this noise from my brakes for a few months and finally decided to take my car in before work to get them checked out. Because I didn't have an appointment, I walked in expecting a long wait. However, becuase of the excellent service that I received from Lamont Jennings, my wait was much shorter than expected. He operated with such a sense of urgency yet, finesse and I am greatly appreciative of that. Good customer service seems like a thing of the past. But, it so refreshing to know that people like Lamont Jennings and the entire John Eagle Honda team still believe in providing such an excellent customer service experience. More

I believe that I was given great service throughout my time spent at John Eagle Express Service. Everyone immediately went out to greet me at my car and were very helpful with all the questions I had. Whe time spent at John Eagle Express Service. Everyone immediately went out to greet me at my car and were very helpful with all the questions I had. When I was in the waiting room, they came and sat next to me to give me a step by step description of what was happening with my car and what it needed. I believe I got a deal especially for the service they provided me with. More

Michael was very helpful from the beginning. He was very good at explaining the work that was done and it was done in an effecient manner. I would certainly go back to this delaership because of my experien good at explaining the work that was done and it was done in an effecient manner. I would certainly go back to this delaership because of my experience with Michael as well as the small amount of time it took my oilchange/filter/wash. More

I have used the Express Center many times. The staff is always very friendly. This time, I had the pleasure of meeting Lamont Jennings. I had an oil change and 60,000 mile tune up. Lamont was very informa always very friendly. This time, I had the pleasure of meeting Lamont Jennings. I had an oil change and 60,000 mile tune up. Lamont was very informative on the services needed. He greeted me right away when I dropped off the car and when I picked up the car. He read over the receipt and explained each charge. It was such a pleasure to work with someone so nice, professional and trustworthy. I left with a smile:-) More

I have used the Express Center many times and dealt with Lamont at least twice. I have always had fast, friendly, reliable service. The facility is always clean. I really have no complaints about my dealing Lamont at least twice. I have always had fast, friendly, reliable service. The facility is always clean. I really have no complaints about my dealings with John Eagle Honda. Lamont is extremely polite and seems to want to help his customers in any way he can. More

Every time I visit the service center I usually work with Lamont Jennings. He is always friendly and very informative about my car and the services needed. On a recent visit, I received an oil change and n Lamont Jennings. He is always friendly and very informative about my car and the services needed. On a recent visit, I received an oil change and new brake lights. I will definitely recommend this service center to my family and friends. More

Great service! I can't remember the name of the man who helped me, but he worked with me on my inspection in September. He was very helpful and I would recommend his service to friends in the future. Tha helped me, but he worked with me on my inspection in September. He was very helpful and I would recommend his service to friends in the future. Thank you so much for a fantastic experience!!! More

Lamont is a pleasure to work with and he does everything he says he will; in regards to updating you on the status of your repair. You can tell that his main focus as a service advisor is integrity. He wi he says he will; in regards to updating you on the status of your repair. You can tell that his main focus as a service advisor is integrity. He will honestly tell you what your car needs to be repaired immediately and will answer a simple question like "do my air filters need to be changed?" honestly - where most other dealership service departments I have visited try to up-sale you on things you don't need just yet. I am happy to have found him and feel relieved that I have found someone to truly be my trusted Honda Service Advisor. More

SERVICE WAS GREAT!! QUICK AND EFFICIENT. LAMONT WAS VERY KNOWLEDGEABLE ABOUT REPAIRS AND PATIENT WITH MY QUESTIONS. THE PRICE WAS RIGHT, AND THE OTHER ADVISORS WERE VERY FRIENDLY IN PASSING. KEEP UP THE GOO KNOWLEDGEABLE ABOUT REPAIRS AND PATIENT WITH MY QUESTIONS. THE PRICE WAS RIGHT, AND THE OTHER ADVISORS WERE VERY FRIENDLY IN PASSING. KEEP UP THE GOOD WORK . More

Lamont provided excellent customer service while I was there to get my oil changed. He informed me of the other services my car needed but did not pressure me into purchasing these services. While my ca there to get my oil changed. He informed me of the other services my car needed but did not pressure me into purchasing these services. While my car was being worked on, he constantly provided me with updates and explained, in detail, the issues presented with my car. He was very friendly and professional and I will continue to go back to him when my vehicle needs more services done. More