John Eagle Honda of Dallas - Service Center

I have brought cars at John Eagle Honda since 1982. LaMont Jennings is a excellent service advisor and more imporant a man with character. He is kind and sincerely cares about the customers needs and LaMont Jennings is a excellent service advisor and more imporant a man with character. He is kind and sincerely cares about the customers needs and service he provides. He is very timely and achieves his schedule which is an asset to Honda dealership and to customers. Nothing is left to be guessed or assumed. He guides you step by step in what is going to take place. He always goes above and beyond my expectations each and every time. More

I have come to John Eagle Honda for 2 years. This is the first time I felt toally personal service. I was taken to work right away, being a nurse and needing to be on time! I had total explanation of servic first time I felt toally personal service. I was taken to work right away, being a nurse and needing to be on time! I had total explanation of services done and the answers to all my detail questions. In the [ast, I was always told they did not have the details to my services and my reciepts never showed details. Made me wonder if the services told to me were really done. Today, Lamont reviewed all details and showed me all the printouts of services and systems reviewed. I plan to do all myservices with Lamont. Thank you so much, Rene' Matzko, RN More

When I had called looking for a new service department, Service Advisor Michael Zamora assured me that John Eagle was it, so I came. He and the staff were so friendly and professioanl to us and my car. A Service Advisor Michael Zamora assured me that John Eagle was it, so I came. He and the staff were so friendly and professioanl to us and my car. After servicing, Mr. Zamora even stayed late just to make sure I could get my car the same day. He's a star performer. Anway, I now love my new service dealer and we especially esteem Mr. Zamora and the staff. He was right, I found my S2000's new service center at John Eagle Honda and perhaps a lot more. Sincerely, Cesar & Marlene Moncada More

Ever since I purchased my Honda at John Eagle I was overly impressed with the service and it seems to get better time after time. Today was especially great for me due to the fact that I was on a t overly impressed with the service and it seems to get better time after time. Today was especially great for me due to the fact that I was on a time constraint. I expressed the importance of getting done by a certain time & Lamont was sure to keep me within the time I stated. Although my car was not ready by the stated time, he was able to get me a loaner car so that I could make my destination. When my car was finished he was sure to let me know & even offered to bring my car to me. This is the quality service that keeps me coming to John Eagle! Lamont was a dear from the moment I pulled up to the moment he left my location with the loaner car. Always a smile and excellent energy! He will go above and beyond for his clients and for that I am truly grateful!!! Thank you John Eagle & Lamont for your excellent, superior service. More

Mr. Lamont Jennings is my go-to man in the Express Service department. He's professional, quite personable, and knowledgeable of my Ridgeline, thus detailed in explanations of service required. The e Service department. He's professional, quite personable, and knowledgeable of my Ridgeline, thus detailed in explanations of service required. The entire "behind the scene" crew is quite expedient in taking care of my truck's needs. Upon my last visit, my Ridgeline was in need of 5 items requiring several hours of work. Being disabled this would have been way beyond my pain and comfort level. Lamont suggested a John Eagle complimentary ride to my nearby residence until the service was complete. I was quite appreciative of his thoughtfulness, though not surprised. I've been in for oil changes, inspections, tire rotations, alignments, etc. Each and every time my experiences with Lamont handling my service needs have been exemplary. More

For the past year that I have had my Honda, I always bring it into John Eagle. I have never had the kind of customer service that I have with Lamont. First I never have had someone give me their card a bring it into John Eagle. I have never had the kind of customer service that I have with Lamont. First I never have had someone give me their card after a service and tell them I can call them with any questions or the next time I want to come in for another service. Lamont always has a smile and is always helpful. Even if something cost a little more I would come back for the customer service alone. Lamont you are the best. Deborah Cuzalina More

Just as HONDA is a quality, dependable and valueable car; so is Mr.Lamont. He gives great personal service and demonstartes professionalism. His patience and knowledge were very much evident even in an quick so is Mr.Lamont. He gives great personal service and demonstartes professionalism. His patience and knowledge were very much evident even in an quick service atmosphere. He was thorough in the needs as well as the longevity of the car's service. Lamont is an asset to the John Eagle Honda dealership. This has become my #1 go to dealership b/c of this experience. More

My mother had some questions about the operation of her new Honda CRV. She had an issue with her battery and the headlight setting. (Her battery was checked out and the car was washed and vacuumed.) We new Honda CRV. She had an issue with her battery and the headlight setting. (Her battery was checked out and the car was washed and vacuumed.) We dealt with Lamont in Express Service. He was friendly as well as being patient and professional in dealing with questions. He helped her resolve the issues and explained how a couple of things worked. There was no charge. More

My visits to John Eagle for service on my automobile is always a pleasure all due to Lamont Jennings. Lamont has excellent customer service relation skills which is very rare these days. He makes you feel always a pleasure all due to Lamont Jennings. Lamont has excellent customer service relation skills which is very rare these days. He makes you feel welcomed and relaxed while service is being done on your car. He keeps you updated on what is going on with your car and lets you know how much longer it would be before it is ready. Lamont takes his job very seriously in meeting the customer needs. Lamont's quality of work is excellent and always with a smile. If I was asked to vote on the employee of the month or year my vote would be Lamont Jennings. Keep up the excellent job. Michael Gunn More

As stated above, all the criteria was excellent as well as the speed in which the service was performed. Lamont makes the visit easy and positive. I'm not sure what else needs to be said about this other t as the speed in which the service was performed. Lamont makes the visit easy and positive. I'm not sure what else needs to be said about this other than I will keep going back there for the regular service for my car. More