John Eagle Honda of Dallas - Service Center

Since I bought my car at John Eagle, I have never gone anywhere else for service. Mike has been my service rep. on several visits. I am greeted with a smile and feel welcomed...never a hint of "oh no..m anywhere else for service. Mike has been my service rep. on several visits. I am greeted with a smile and feel welcomed...never a hint of "oh no..more work". Always quick and friendly. Waiting room is welcoming, car is usually ready earlier than promised. I would not think of taking my Honda anywhere else for service! More

Micheal Zamora was able to assist me my 3 last visits to the service dept. He is knowlegable and obviously has experience with Honda vehicles. This is my second Honda Accord. I plan on keeping this one. Wil the service dept. He is knowlegable and obviously has experience with Honda vehicles. This is my second Honda Accord. I plan on keeping this one. Will continue to service my Honda Accord at John Eagle and working with Micheal. More

My experience was very positive and relatively pleasant due to Mike Zamora who took great care of me. He was very friendly and patient. I will continue to use this dealership because of his great service. due to Mike Zamora who took great care of me. He was very friendly and patient. I will continue to use this dealership because of his great service. Mike Zamora was really patient explaining my different options and what he suggested that my car needed. More

He was very friendly and informative about Honda's products and services. He went above and beyond excellent customer service. I will definitely ask for Lamont for my future service needs. I like to g products and services. He went above and beyond excellent customer service. I will definitely ask for Lamont for my future service needs. I like to get what my dollars pay for and Lamont did an excellent job. Thanks Lamont! More

Lamont J. has been my advisor for the last two service visits. He makes it a pleasure to bring in the car because he's honest and to the point. He always outlines the recommended service items and is not visits. He makes it a pleasure to bring in the car because he's honest and to the point. He always outlines the recommended service items and is not pushy if I decide to wait or have them completed elsewhere. Each time I bring in my car his estimated wait time has been been spot on -- getting me in and out in quick fashion! And, when I ask about the costs for upcoming service needs he is always friendly and quick to provide me with an estimate for budgeting purposes. I will not hesitate to bring the car back and have him guide me through the next check-up. More

This was my second time coming in for my regular ckeck up for my 2009 honda accord. Mr. Lamont was my advisor again and he did a wonderful job in helping me. Several other things needed to be done with my a for my 2009 honda accord. Mr. Lamont was my advisor again and he did a wonderful job in helping me. Several other things needed to be done with my as well to my car and he gave me the prices and let me know what was the most important things needed to be done. More

I was greeted promptly by Mr. Jennings when I arrived. He was extremely helpful and knowledgable from the time I came until I left. He recommended some maintenance services, gave me accurate time frames and was extremely helpful and knowledgable from the time I came until I left. He recommended some maintenance services, gave me accurate time frames and kept me well updated. My car is running much better. I will definitely be back. More

I appreciated Lamont checking my records to see a benefit that I wasn't even aware of, which saved me money. My car was ready when promised. While it was an overall positive experience, the coaxing to fill o that I wasn't even aware of, which saved me money. My car was ready when promised. While it was an overall positive experience, the coaxing to fill out this survey online was excessive. Even so, I will return. More

I originally brought my car in to the dealer a few weeks ago looking for an oil change. I was a walk in with no appointment and was greeted promptly by Mr. Jennings. He walked me out to my car and gave me ago looking for an oil change. I was a walk in with no appointment and was greeted promptly by Mr. Jennings. He walked me out to my car and gave me quick feedback to my car, it's proper oil type and what I should look for in the future. He also gave me a time frame for when I should come back in for an oil change. I came back today to get my oil changed and tires rotated. Lamont was ready for me, took my car and showed me to an area where I could get some work done while waiting on my car. The car was ready quicker than the original estimate, a pleasant surprise. Lamont has been a complete professional in my dealings with him and his customer service is well above par. I work in the customer service industry and am rarely satisfied with the level of customer service I find. More

I went to get my oil changed and went through the express service. I was given good service. The guy was very knowledgeable. He rotated my tires and I was taken care of. I liked the one on one service given. service. I was given good service. The guy was very knowledgeable. He rotated my tires and I was taken care of. I liked the one on one service given. He had me in and out in 30 minutes. I appreciated that. More