John Eagle Honda of Dallas - Service Center

Both sales & service employee recognition Reatha Robinson is an excellent sales person. Devon Eliis in Express Service is excellent and respectful. When others in the office just simply igno Reatha Robinson is an excellent sales person. Devon Eliis in Express Service is excellent and respectful. When others in the office just simply ignored me, he was the only person willing to help me. More

Service Department The service department was very helpful. The work was done timely and communicated to me when the car was ready. The work had been done and I was ou The service department was very helpful. The work was done timely and communicated to me when the car was ready. The work had been done and I was out of the service department quickly. More

satisfied customer Excellent customer service and best express service employees. Waiting area so clean and comfortable. I was given a list of things needed to be done Excellent customer service and best express service employees. Waiting area so clean and comfortable. I was given a list of things needed to be done for 30,000 mile services. I explained I could not go over a certain amount, and Service agent provided an additional $50 coupon so that all the services could be done while there and at a price I could afford. More

Inspection My car was due for an inspection and the tire alert was on. Both items taken care of promptly. Tire pressure was OK, just one of the functions as yo My car was due for an inspection and the tire alert was on. Both items taken care of promptly. Tire pressure was OK, just one of the functions as you scroll through the options for dash display. More

reacted to an unexpected issue with precision and candor My service advisor candidly explained an unforseen problem that a technician caused and put me in a rental and got me on my way. His handling of the My service advisor candidly explained an unforseen problem that a technician caused and put me in a rental and got me on my way. His handling of the matter could not have been better. More

I gave a 5 Star rating. I gave a 5 Star rating due to the service I have always received at John Eagle Honda on Lemmon Ave. Service Advisor Kevin Tran has be exceptional at I gave a 5 Star rating due to the service I have always received at John Eagle Honda on Lemmon Ave. Service Advisor Kevin Tran has be exceptional at explaining and prioritizing the service needs for both of my Hondas. By making an appointment that is convenient to me I know the service will be completed with no surprises. More

Kevin Tran is the man Overall great. Being new to the area Kevin's approachableness help me feel good about the unknown which turned out to be comfortable plus the facility Overall great. Being new to the area Kevin's approachableness help me feel good about the unknown which turned out to be comfortable plus the facility was comfortable ( love the popcorn). Be back in 5000 miles. More

Truly helpful! Mario Ortega Customer service is awesome! He really listen to my needs and was very professional. I will continue to utilize the express center for a Mario Ortega Customer service is awesome! He really listen to my needs and was very professional. I will continue to utilize the express center for all my needs. Thanks! More

Friendly and done service with my car clean Excellent service and nice waiting area, the people are friendly and tried to help without waiting line. When the service done , they contacted me imm Excellent service and nice waiting area, the people are friendly and tried to help without waiting line. When the service done , they contacted me immediately More

Quick and Hassle Free Service department staff had excellent customer service and finished the work in a timely manner. I love that I was able to pay via email quickly and Service department staff had excellent customer service and finished the work in a timely manner. I love that I was able to pay via email quickly and go. More