John Eagle Honda of Dallas - Service Center

Oil change Their service was quick and stress free. The employees are always attentive to you needs. I would buy there again and again. Thanks for your courtesy Their service was quick and stress free. The employees are always attentive to you needs. I would buy there again and again. Thanks for your courtesy and kind words. More

Tire Alignment Clayton was great. I would recommend him to anyone. He was professional, courteous, and informative. But. A salesman named "Ross Iver", I grabbed Clayton was great. I would recommend him to anyone. He was professional, courteous, and informative. But. A salesman named "Ross Iver", I grabbed a card off his desk, was using profane language while on the phone. I'm 23 and I've obviously heard that language, but there were children and elders within earshot and I found it extremely unprofessional. He was talking about how "poor" someone was who was looking for a car. I was able even to hear the name of the person he was discussing. Publicly ridiculing a prospective buyer and saying their name while using profanity made my wait uncomfortable. I have just moved to Dallas and I intend to use John Eagle for all of my Honda needs. I hope I won't have to experience that again. I hope also that John Eagle takes more care to protect its buyers privacy. More

September 7th Service The staff was able to change the oil in my car in a timely manner. During the service, they alerted me to a 30,000 mile fluid change that I needed, so The staff was able to change the oil in my car in a timely manner. During the service, they alerted me to a 30,000 mile fluid change that I needed, so I appreciated being able to take care of that at the same time. More

Oil change Even though I spend more money having my oil changed at the dealer I like the security of knowing if anything goes wrong they will take care of it. I Even though I spend more money having my oil changed at the dealer I like the security of knowing if anything goes wrong they will take care of it. I once had a service and they didn’t put the oil in after draining the old oil out! More

Airbags replaced Jordan Hernandez was friendly and helpful. He explained repairs that need to be done. The wait was made comfortable by the pleasant environment. The w Jordan Hernandez was friendly and helpful. He explained repairs that need to be done. The wait was made comfortable by the pleasant environment. The work was done quickly and my car returned spotless. Made an errand I dreaded a pleasure. More

Greeting In my previous experiences the service tech usually greets you at your car but this time I had to go in to find someone to take care of me. Otherwise In my previous experiences the service tech usually greets you at your car but this time I had to go in to find someone to take care of me. Otherwise I am completely satisfied with John Eagle Honda More

Trust My service advisor today was Warren Hampton. He was friendly, knowledgeable and very understanding, patient and helpful when I became angry and dismay My service advisor today was Warren Hampton. He was friendly, knowledgeable and very understanding, patient and helpful when I became angry and dismayed over another service advisor who assured me repeatedly he would be there to greet me this morning, but didn't. Thank you, Warren, for stepping in professionally to calm me down and be sure I received the maintenance service I ordered. I hope you can teach these young kids a thing or two about follow through and trust. John Eagle, pls note my comments and compensate Warren for saving your xxx today as a dealership I respect. More

Thank you to the service staff and especially warren for helping me out today. I left the dealership very satisfied. I would recommend to my friends. to the service staff and especially warren for helping me out today. I left the dealership very satisfied. I would recommend to my friends. More

Flat tire Jose at the service desk was great! He was polite and friendly and helpful. He updated me throughout the process. He ensured to listen to my concern Jose at the service desk was great! He was polite and friendly and helpful. He updated me throughout the process. He ensured to listen to my concerns and made the process as smooth as possible. My tired was replaced and the exterior of my car was rinsed off! I was very pleased with the service provided. More

Great place! This place is fast, clean and efficient. Love the coffee and customer service there! Definitely going back! If you’re looking for a place then look no This place is fast, clean and efficient. Love the coffee and customer service there! Definitely going back! If you’re looking for a place then look no more! More