John Eagle Honda of Dallas - Service Center

Two week follow up Had an issue with a 2017 CR-V. Service Department did a great job. Very efficient. Very Professional. I am impressed. Thank you Very Much. Had an issue with a 2017 CR-V. Service Department did a great job. Very efficient. Very Professional. I am impressed. Thank you Very Much. More

Long waiting period at this place but GREAT customer service Car got broken into, driver window were damaged while was on vacation. Got there at 7:07 a.m. Monday morning - was second in line. Greeted by Jose Her Car got broken into, driver window were damaged while was on vacation. Got there at 7:07 a.m. Monday morning - was second in line. Greeted by Jose Hernandez who helped me with the service. He had to order the window and its part at the warehouse. I ended up waiting there until 2:30 because the driver was missing in action while delivering the part to John Eagle. Not Jose's fault at all in my opinion. The warehouse driver was not answering his phone and failed to update the dealership with his whereabouts. However, Jose was keeping me updated with what was going on. He was being calm and patient handling my frustration. From what I saw on that day Monday 7/3, seemed like he was the only service person who work hard taking care of customer inquiries. Got a good price and car wash as well. He also helped me on taking a look at my tires before I drove back home 350 miles to AR. I really appreciate his help on my journey. See Jose if you ever come to this dealership. Gracias! VV More

GREAT Service‼️ The service dept was quite attentive & efficient??... They've always been very responsive and professional??... It's a pleasure to have Elo greet me a The service dept was quite attentive & efficient??... They've always been very responsive and professional??... It's a pleasure to have Elo greet me and I have great confidence that my issue will be resolved Quickly?? More

Helpful and knowledgeable I enjoy coming to John Eagle Honda. The service is rendered at the highest level. The technicians do great work. Kevin Tran, my service advisor, alway I enjoy coming to John Eagle Honda. The service is rendered at the highest level. The technicians do great work. Kevin Tran, my service advisor, always provide clear information and advice on how I can keep my vehicle healthy. More

Car Detail I got my CR-V detailed. It was perfect! There wasn't a nook or cranny that they didn't make shine. I was very impressed! I'm taking my husband's car n I got my CR-V detailed. It was perfect! There wasn't a nook or cranny that they didn't make shine. I was very impressed! I'm taking my husband's car next. More

Awesome Experience Outstanding service! From the setting of the appointment to picking my 2016 Honda Accord Sport up when done, working with Peter Mai and the front offi Outstanding service! From the setting of the appointment to picking my 2016 Honda Accord Sport up when done, working with Peter Mai and the front office staff was great. I will return! More

Great service The staff is always very courteous and helpful. Kevin Tran was great and so nice and ensured that all my cars needs were met. Everything was done in The staff is always very courteous and helpful. Kevin Tran was great and so nice and ensured that all my cars needs were met. Everything was done in a timely fashion. More

Good experience when my car was in for minor body work. Everyone I spoke to was very knowledgeable about their job. Friendly. I felt a sense of honesty among everyone I interacted with. Providing good custo Everyone I spoke to was very knowledgeable about their job. Friendly. I felt a sense of honesty among everyone I interacted with. Providing good customer service seems important to the three ladies I interacted with. More

Excellent service Mario Ortega has been my service advisor for the past few times I have brought my vehicle for repair and he has always delivered outstanding service b Mario Ortega has been my service advisor for the past few times I have brought my vehicle for repair and he has always delivered outstanding service by keeping me updated constantly with my vehicle in a timely manner as well as recommending the best service to my car. More

15 K miles service: Great service Excellent service, Auto returned when promised. Service answered all questions and is very through. Chose this Dealership for my service needs, 20+ m Excellent service, Auto returned when promised. Service answered all questions and is very through. Chose this Dealership for my service needs, 20+ miles drive over a Honda Dealer located 5 miles close to my home More