John Eagle Honda of Dallas - Service Center

Full detail on my 2019 Odessey I give my advisor Jordan H. a 5star review because he's always very detailed, making sure I'm satisfied with the way he is handling his business. Ver I give my advisor Jordan H. a 5star review because he's always very detailed, making sure I'm satisfied with the way he is handling his business. Very courteous and makes sure customers are informed about the service being provided. I wouldn't and won't go anywhere else. Thanks Jordan! More

Professional and friendly Jordan was very professional and friendly and helpful in assisting me with the maintenance needed on my 2016 Honda HRV. I also appreciated the ride b Jordan was very professional and friendly and helpful in assisting me with the maintenance needed on my 2016 Honda HRV. I also appreciated the ride back to my workplace. More

Quick and Reliable Service Quick service, reliable, and courtesy ride is very useful. One of the floor mats was missing after service was completed but the service team was able Quick service, reliable, and courtesy ride is very useful. One of the floor mats was missing after service was completed but the service team was able to find a replacement More

Lousy Customer Service Department There were several advisors at each desk in the service department. No one bothered to acknowledge my presence with a “ hello” when I walked in. No o There were several advisors at each desk in the service department. No one bothered to acknowledge my presence with a “ hello” when I walked in. No one said anything to me for 15 minutes. More

Best Service in the Metroplex! I love this place! Clay is by far the best service writer I've dealt with since I started bringing my car there. He's professional, honest and custome I love this place! Clay is by far the best service writer I've dealt with since I started bringing my car there. He's professional, honest and customer oriented. He's the reason I continue to come back to John Eagle Honda Dallas and not go to another Honda dealership in the metroplex! More

Service Center Customer Service John Eagle Honda has provided excellent customer service to me by the sales and service department. John Eagle Honda was recommended to me by my form John Eagle Honda has provided excellent customer service to me by the sales and service department. John Eagle Honda was recommended to me by my former dealership in another city and I am very pleased with my overall treatment that I have received. More

Service Review The service adviser was very nice told me what it was going to cost me before I was going to have my car serviced. Told me how long it was going to ta The service adviser was very nice told me what it was going to cost me before I was going to have my car serviced. Told me how long it was going to take, I like that service is at the dealership. It makes it more personal. More

Wonderful! The service was fabulous! Jacob Hernandez, my service advisor, did a fabulous job keeping me up to date about was happening to my car. He also helpe The service was fabulous! Jacob Hernandez, my service advisor, did a fabulous job keeping me up to date about was happening to my car. He also helped me to get the 2019 map update, which I really appreciated! The person doing the actual work did his job really good because I could immediately tell a difference when I left the service center! More

Factory recall - quick & easy Jordan was very professional, efficient, and helpful. Thankful for a great waiting area w coffee, donuts, and kids toys! It made the wait with my todd Jordan was very professional, efficient, and helpful. Thankful for a great waiting area w coffee, donuts, and kids toys! It made the wait with my toddler entertaining. Thank you for the hospitality! (And washing my car - wow!) More

Quick stop/ Quick fix Jordan, Thanks for resolving my concerns. There was a weird metal banging sound. Jordan had a tech look at it and fix it. My battery was loose and jus Jordan, Thanks for resolving my concerns. There was a weird metal banging sound. Jordan had a tech look at it and fix it. My battery was loose and just need to tighten up the screws. More