John Eagle Honda of Dallas - Service Center

First service after buying 2019 Accord Great service, fast and easy. My service advisor, Edgar Juarez was knowledgeable and friendly! Highly recommend him and this service department. I wil Great service, fast and easy. My service advisor, Edgar Juarez was knowledgeable and friendly! Highly recommend him and this service department. I will definitely go back to them. More

Battery Replacement I came in on short notice and was helped right away by Jordan to get my battery fixed. I appreciated his answers to my questions about the diagnoses a I came in on short notice and was helped right away by Jordan to get my battery fixed. I appreciated his answers to my questions about the diagnoses as well as the free key ring and car wash. More

Recent visit Jordan was extremely helpful and explained everything in detail as it should be. Thank you for all of your help and for the great customer service. Jordan was extremely helpful and explained everything in detail as it should be. Thank you for all of your help and for the great customer service. More

Service was good. It would be helpful (especially if the customer is waiting) to provide an hourly or semi-hourly update on the status of the vehicle. If to was good. It would be helpful (especially if the customer is waiting) to provide an hourly or semi-hourly update on the status of the vehicle. If told one time only to find out that’s not the case, please let the customer know. More

Service Loyal to John Eagle Honda of Dallas. They have been wonderful to deal with every time I've been here. I will buy here when I can. Loyal to John Eagle Honda of Dallas. They have been wonderful to deal with every time I've been here. I will buy here when I can. More

Courteous and professional service. Everyone friendly Did give me an honest feedback about the need for the service and made me comfortable with everything done. Timely and efficient. Very courteous thro Did give me an honest feedback about the need for the service and made me comfortable with everything done. Timely and efficient. Very courteous throughout the service experience. More

Great job Went in for car service because it was time and Edgar was awesome! he was very friendly and thoughtful. He explained everything that was done. Went in for car service because it was time and Edgar was awesome! he was very friendly and thoughtful. He explained everything that was done. More

Oil change Their service was quick and stress free. The employees are always attentive to you needs. I would buy there again and again. Thanks for your courtesy Their service was quick and stress free. The employees are always attentive to you needs. I would buy there again and again. Thanks for your courtesy and kind words. More

Tire Alignment Clayton was great. I would recommend him to anyone. He was professional, courteous, and informative. But. A salesman named "Ross Iver", I grabbed Clayton was great. I would recommend him to anyone. He was professional, courteous, and informative. But. A salesman named "Ross Iver", I grabbed a card off his desk, was using profane language while on the phone. I'm 23 and I've obviously heard that language, but there were children and elders within earshot and I found it extremely unprofessional. He was talking about how "poor" someone was who was looking for a car. I was able even to hear the name of the person he was discussing. Publicly ridiculing a prospective buyer and saying their name while using profanity made my wait uncomfortable. I have just moved to Dallas and I intend to use John Eagle for all of my Honda needs. I hope I won't have to experience that again. I hope also that John Eagle takes more care to protect its buyers privacy. More

September 7th Service The staff was able to change the oil in my car in a timely manner. During the service, they alerted me to a 30,000 mile fluid change that I needed, so The staff was able to change the oil in my car in a timely manner. During the service, they alerted me to a 30,000 mile fluid change that I needed, so I appreciated being able to take care of that at the same time. More