John Eagle Honda of Dallas - Service Center

Lousy Customer Service Department There were several advisors at each desk in the service department. No one bothered to acknowledge my presence with a “ hello” when I walked in. No o There were several advisors at each desk in the service department. No one bothered to acknowledge my presence with a “ hello” when I walked in. No one said anything to me for 15 minutes. More

Best Service in the Metroplex! I love this place! Clay is by far the best service writer I've dealt with since I started bringing my car there. He's professional, honest and custome I love this place! Clay is by far the best service writer I've dealt with since I started bringing my car there. He's professional, honest and customer oriented. He's the reason I continue to come back to John Eagle Honda Dallas and not go to another Honda dealership in the metroplex! More

Service Center Customer Service John Eagle Honda has provided excellent customer service to me by the sales and service department. John Eagle Honda was recommended to me by my form John Eagle Honda has provided excellent customer service to me by the sales and service department. John Eagle Honda was recommended to me by my former dealership in another city and I am very pleased with my overall treatment that I have received. More

Service Review The service adviser was very nice told me what it was going to cost me before I was going to have my car serviced. Told me how long it was going to ta The service adviser was very nice told me what it was going to cost me before I was going to have my car serviced. Told me how long it was going to take, I like that service is at the dealership. It makes it more personal. More

Wonderful! The service was fabulous! Jacob Hernandez, my service advisor, did a fabulous job keeping me up to date about was happening to my car. He also helpe The service was fabulous! Jacob Hernandez, my service advisor, did a fabulous job keeping me up to date about was happening to my car. He also helped me to get the 2019 map update, which I really appreciated! The person doing the actual work did his job really good because I could immediately tell a difference when I left the service center! More

Quick stop/ Quick fix Jordan, Thanks for resolving my concerns. There was a weird metal banging sound. Jordan had a tech look at it and fix it. My battery was loose and jus Jordan, Thanks for resolving my concerns. There was a weird metal banging sound. Jordan had a tech look at it and fix it. My battery was loose and just need to tighten up the screws. More

Factory recall - quick & easy Jordan was very professional, efficient, and helpful. Thankful for a great waiting area w coffee, donuts, and kids toys! It made the wait with my todd Jordan was very professional, efficient, and helpful. Thankful for a great waiting area w coffee, donuts, and kids toys! It made the wait with my toddler entertaining. Thank you for the hospitality! (And washing my car - wow!) More

Fantastic experience!! Best Honda Service center in Dallas! Knowledgeable staff and over the top customer service! Not just the best but legendary. Will recommend to all m Best Honda Service center in Dallas! Knowledgeable staff and over the top customer service! Not just the best but legendary. Will recommend to all my family and friends. More

recall service on gear shift knob Work was done well and on time. Service adviser was professional, knowledgeable and friendly. Area was clean and seemed to be organized well. Overall Work was done well and on time. Service adviser was professional, knowledgeable and friendly. Area was clean and seemed to be organized well. Overall the service experience was good. More

Above and Beyond Edgar was super patient with me and took the time to answer every questionI had. I felt very cared for and appreciated his professionalism and product Edgar was super patient with me and took the time to answer every questionI had. I felt very cared for and appreciated his professionalism and product knowledge. More