John Eagle Honda of Dallas - Service Center

Service center rating Great customer service, as soon as I arrived they were willing to help. The quality of the work was excellent. I would recommend this service to frien Great customer service, as soon as I arrived they were willing to help. The quality of the work was excellent. I would recommend this service to friends and family. More

New Tires! I wasn't planning on new tires yet but Edgar got me to see the reality plus I had the time. What a ride now! I wasn't planning on new tires yet but Edgar got me to see the reality plus I had the time. What a ride now! More

Timely service appointment diagnosis & work completion. Billing error. Error resolution handled very well. Waiting area very nice. Shuttle service good. Location excellent for us. Personnel helpful and Billing error. Error resolution handled very well. Waiting area very nice. Shuttle service good. Location excellent for us. Personnel helpful and customer oriented. More

Excellent Service Edgar Juarez was the person who took care of me last Saturday. Many thanks to him for his courtesy and professionalism. Many thanks to him. Edgar Juarez was the person who took care of me last Saturday. Many thanks to him for his courtesy and professionalism. Many thanks to him. More

As usual, a great and comfortable experience. Every experience I have with the John Eagle Honda, from the time of the purchase of my CRV in 2018 to today's service visit, the staff is always pleas Every experience I have with the John Eagle Honda, from the time of the purchase of my CRV in 2018 to today's service visit, the staff is always pleasurable. The entire team is professional, courteous, and make you comfortable immediately. Thank you, John Eagle Honda! More

I needed a quick inspection and was able to get in the dealership within 2 hours. The service was nice and convenient. Edward was extremely helpful. dealership within 2 hours. The service was nice and convenient. Edward was extremely helpful. More

Great service very professional Great service from edgar very professional and fast service they explained everything to that needs to be done with your vehicle free car wash thanks Great service from edgar very professional and fast service they explained everything to that needs to be done with your vehicle free car wash thanks for everything More

Really friendly and fast service. I definitely comeback again for my next oil change service. I will give them five star for their excellent work again for my next oil change service. I will give them five star for their excellent work More

Knowledgeable, helpful, courteous and kind. Extremely pleased with our experience with John Eagle Express Service. In addition to the Oil Change and A1 service, a recall of which we were unaware was addr pleased with our experience with John Eagle Express Service. In addition to the Oil Change and A1 service, a recall of which we were unaware was addressed. Thank you Stephen and John Eagle! More

Fixed the problem before diagnostics! I had a “whistling” sound in the vent area whenever I used the AC/heater. So, I decided to take it in and the Rep Edgar Juarez made a test drive with I had a “whistling” sound in the vent area whenever I used the AC/heater. So, I decided to take it in and the Rep Edgar Juarez made a test drive with me to duplicate the sound. He couldn’t hear what I was hearing but as he adjusted the temperature at different settings, he was able to hear what I was hearing in a louder version. He made a recommendation of checking the cabin filter in hopes that it probably wasn’t installed correctly at the time of service. Edgar Juarez checked out the cabin filter and looked for any signs. Well, it turns out that it wasn’t the filter but the clip to hold it in place was the culprit because it was loose. We test drove it and tried different settings again and it’s noise free! Plus it was free...he was able to save me the diagnostic test and time. Thank you Mr. Juarez for going above and beyond your duties to take the time to sincerely listen to my concern even when you didn’t hear it at first. You didn’t give up! I appreciate the excellent customer service. More