John Eagle Honda of Dallas - Service Center

Great experience. Jose did a great job checking me in today. I would recommend John Eagle to anyone that needs to have their Honda services. today. I would recommend John Eagle to anyone that needs to have their Honda services. More

Great service. Clear information and timely work. The car was. Leaned with care. The work was very professional. Check in and check out was nicely handled was. Leaned with care. The work was very professional. Check in and check out was nicely handled More

Courteous and transparent at a reasonable price. Facility was conducive to working remotely. Comfortable seating and quiet environment. Drinking latte was tricky while wearing mask! was conducive to working remotely. Comfortable seating and quiet environment. Drinking latte was tricky while wearing mask! More

Josè was my service advisor and he provided the best and quality service I’d received at any Honda dealership. He was cordial and gave me everything I needed, as he kept me up-to-date about the progress of quality service I’d received at any Honda dealership. He was cordial and gave me everything I needed, as he kept me up-to-date about the progress of service for my Honda. Afterward, the dealership fixed anything else that could be helped, leaving no stone unturned, and they sent me off with a fully vacuumed and detail-cleaned vehicle. More

Quit and pleasant service I dealt with Jordan Hernandez and he was very professional. I knew what was going to be done and the price. The service was done and I picked up my I dealt with Jordan Hernandez and he was very professional. I knew what was going to be done and the price. The service was done and I picked up my vehicle and it was ready to go. More

Good Service It was easy making the appointment online and was greeted warmly when I arrived. The service was done quickly and efficiently. Always have the oil ch It was easy making the appointment online and was greeted warmly when I arrived. The service was done quickly and efficiently. Always have the oil change done here. More

In and Out quickly!!!! It was so easy to make my appointment, and my car service was completed quickly and efficiently. Even with social distancing there were plenty of cha It was so easy to make my appointment, and my car service was completed quickly and efficiently. Even with social distancing there were plenty of chairs for all in the waiting area, and everyone on staff was professional and courteous. While most customers wore face coverings, those that did not were NOT shamed or ridiculed!!!! Everyone's rights were on display!!!!!! More

oil change I called and made an appt for the first oil change in my 2019i Pilot. The person who took my call wasn't overly excited to take my call but was effici I called and made an appt for the first oil change in my 2019i Pilot. The person who took my call wasn't overly excited to take my call but was efficient enough. I came in about 1:25pm and Edgar greeted me was told it would take an hour to hour and fifteen minutes.I was told that they would do the oil change and multi point inspection and then wash and vacuum my vehicle, It took right at 1 hr and fifteen minutes. My vehicle came down the line and and Edgar saw it and indicated that I should follow him outside. He said that my vehicle had no issues, he had no recommendations for future service as my vehicle was in for its 3500 mile first oil change. Edgar was great, showed me where the lounge was. I grabbed a seat and hung out. The customer lounge still lacks some comforts that I've seen at other dealerships. Its small and could have used some new furniture and better seating. More

Edgar was really great. Friendly and efficient. My only issue is that I had an Appointment at 11 AM for a battery change. When I arrived I was told that I might have to wait up to 2 to 2 1/2 hours because issue is that I had an Appointment at 11 AM for a battery change. When I arrived I was told that I might have to wait up to 2 to 2 1/2 hours because they were really busy. What is the point of making an appointment if you can’t honor the appointment? When I told Edgar that I had an appointment he did do his best to make the wait time is short as possible. I don’t blame Edgar at all he was very nice and efficient and did the best he could. Ps. What made it worse was that I made the appointment at 10:30 AM which was 1/2 hour before the scheduled time. If the service department was really busy they should’ve known at that point. More

Great visit! I appreciated all the help and the timely manner in which my car was serviced. Thank you John Eagle! Keep up the great work. manner in which my car was serviced. Thank you John Eagle! Keep up the great work. More