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John Eagle Honda of Dallas - Service Center

Dallas, TX

4.8
1,512 Reviews

1,512 Reviews of John Eagle Honda of Dallas - Service Center

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December 31, 2020

Outstanding communication and excellent service throughout the visit appreciate the thoroughness and attention to detail. I have purchased two cars there and have done all my setvoce with them More

by Rally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory
December 29, 2020

Scheduling my service was easy and the staff was great. Work was done in a timely manner. Price was fair. I always use John Eagle and plan to continue. More

by Teddy W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory
December 28, 2020

Amazing experience! I had came in to service my 2013 civic, I ended up with a 2020 Accord Sport! I absolutely loved every moment of the experience! Everyone in the building from the Service Center to th More

by Thenordstromguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Shipman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwain Davis
December 24, 2020

I had yo wait longer than normal for a service agent to come out to my car. I suppose not enough service agents came to work. I have notice a major change in customer service at this dealership since it i More

by delorisegay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Saidian, Chris Edgar
Dec 24, 2020 -

John Eagle Honda of Dallas responded

I am truly sorry for the experience you have had. I would love to discuss this in person to make sure we can exceed your expectations in the future. I did notice one of the employees you mentioned hasn’t worked with us in a while. Please email me with your phone number and I would like to give you a call to discuss. JP Kinman General Manager Jkinman@eaglehonda.com

December 23, 2020

Sam Ayansola took excellent care of my car. The service was quick and efficient. I really appreciate the convenience. I’ll definitely be using them for the future. Thank you! More

by E56475
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ayansola
December 21, 2020

I really love the customer services at this dealership. The reps are always very friendly and helpful. No long wait time to get assistance thanks More

by stricklandlinda64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DEVON ATKINSON
December 20, 2020

Were able to get my car serviced same day I called and within an hour. Nice staff and great service, had plenty of space to social distance. More

by KL8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hernandez, Juan Rodriguez
December 15, 2020

Always a great experience with John Eagle from purchase to service. Class act at John Eagle Honda on Lemmon in Dallas , Texas. The best Honda dealer in the metroplex. More

by Aggie67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Averitt , Juan Rodriguez
December 15, 2020

Service was excellent. Juan was friendly and knowledgeable. Service was on time. Juan satisfactorily explained services provided. Overall a very good experience. I’ll be back. More

by Rlee0227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
December 08, 2020

Waiting area was clean and quite. But I didn’t see any cleaning performed as customers were leaving. Some had picked up magazines and they need to be sanitized. More

by Irma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hernandez
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