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John Eagle Honda of Dallas

Dallas, TX

4.8
3,225 Reviews

5311 Lemmon Ave

Dallas, TX

75209

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3,225 Reviews of John Eagle Honda of Dallas

August 11, 2024

Staff was great! Very nice and helpful. The space where the dealership too tight. The waiting area was not very welcoming. The area is kind of in a weird spot and sma More

by Carpenter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Yates, Joel Vargas, Austin Nault, Anyssa Valenzuela, Jennyfer Lopez, Liliana Romero, Victor Flores, John Cafferata, Danny Phan, Michael Ackels
Aug 12, 2024 -

John Eagle Honda of Dallas responded

Thank you, Carpenter, for the feedback! We're glad to hear our staff was helpful at John Eagle Honda of Dallas. We'll take your comments about the space and waiting area into consideration as we strive to improve.

August 07, 2024

John Eagle was a surprise. Mark helped me buy my new Honda CRV hybrid and it was one of the best buying experiences I ever had. Alex in Finance was also very nice and was very More

by danieldtx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Doyle, Mark Shipman
Aug 07, 2024 -

John Eagle Honda of Dallas responded

Hi Daniel, Thank you for the review. We are glad your time with us was a nice experience. We hope to see you again here at John Eagle Honda of Dallas.

August 05, 2024

My service adviser was excellent. Leo took care of all what was needed and advised me on the status of my car. Thank you Leo! More

by mlmcc794
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Ruiz
Aug 05, 2024 -

John Eagle Honda of Dallas responded

Hi, We appreciate the review. We are glad your time with us was an excellent experience. We hope to see you again here at John Eagle Honda of Dallas.

August 03, 2024

Friendly, attentive service advisors that work well together as a team to provide professional service in a timely manner. More

by shaq72667
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
Aug 05, 2024 -

John Eagle Honda of Dallas responded

Hi, We appreciate the review. We are glad your time with us was a friendly experience. We hope to see you again here at John Eagle Honda of Dallas.

August 03, 2024

It was great to work with Edgar. He is an amazing guy that really knows his job More

by luiseljuniorf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Yates
Aug 05, 2024 -

John Eagle Honda of Dallas responded

Hi Luise, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at John Eagle Honda of Dallas.

July 30, 2024

I bought a Honda CRV on May 2024. Till now I'm have not received TAG and temporary tag also expired. When I follow up with dealership. They're not sending extended temporary tag and n More

by vicky.pandi
Recommend Dealer
No
Employees Worked With
Lisseth Martinez , Josue Saucedo
Aug 01, 2024 -

John Eagle Honda of Dallas responded

Hello Vicky, I'm sorry to hear about the delay with your tags and the lack of proper response from our team. This is certainly not the level of support we aim to provide, and I apologize for any inconvenience caused. Please reach out directly so we can address this issue promptly. Thank you, Michael Ackels - Internet Sales Manager - michaelackels@lithia.com

July 30, 2024

Friendly experience feel like home will recommend a family and friends to stop by if you are interested on new vehicle More

by Bisabelvazquez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Flores, Josue Saucedo
Jul 31, 2024 -

John Eagle Honda of Dallas responded

We're honored to hear you felt at home with us at John Eagle Honda of Dallas! Thanks for recommending us to your family and friends. Enjoy your new vehicle!

July 30, 2024

Mark Shipman did a great job. He was a straight shooter who treated us with respect. More

by timothyeroberts
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Shipman
Jul 31, 2024 -

John Eagle Honda of Dallas responded

Thank you for taking the time to leave us an awesome review about our team member Mark! We really appreciate your kind words and look forward to being of service to you again soon. Thanks for choosing John Eagle Honda of Dallas!

July 30, 2024

What a great expierence. Mark was extremely helpful and provided great over the phone customer service to me and got me in the door where I was connected with Zach! Zach took More

by Andrew Tristan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach and Andres! , Mark Shipman, Preston Seaton, Vartan Mikhitarov
Jul 30, 2024 -

John Eagle Honda of Dallas responded

You're very welcome, Andrew! We are thrilled to read about the above and beyond customer service you received from our valued team members. Thank you for presenting our team with the opportunity to provide a positive car-buying experience. It was a pleasure working with you at John Eagle Honda of Dallas. See you next time!

July 29, 2024

I was very nervous when I arrived at John Eagle Honda, the receptions at the door was very helpful she was so sweet that she calm my nerves. She was able to send Mr. Ferris to help us in choosing a new v More

by javiersolis4043
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ferris Husain, Luis Flores, Josue Saucedo, Raphael Gutierrez III
Jul 30, 2024 -

John Eagle Honda of Dallas responded

We strive to make the car buying experience seamless and enjoyable, so we're thrilled to hear we hit the mark for you, Javier! Thanks for choosing to shop at John Eagle Honda of Dallas and for taking the time to leave a 5-star review. We hope to see you through our doors again soon!

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