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John Eagle Honda of Dallas

Dallas, TX

4.8
3,225 Reviews

5311 Lemmon Ave

Dallas, TX

75209

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3,225 Reviews of John Eagle Honda of Dallas

September 03, 2024

Great service and very nice people, wait time about right. Very recommended. My favorite one More

by Pedro Mendez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP kinman
Sep 04, 2024 -

John Eagle Honda of Dallas responded

We truly appreciate you taking the time to write such a nice review, and trusting the John Eagle Honda of Dallas team to take great care of your vehicle. It is our pleasure to provide professional, friendly service and an overall great experience. We look forward to welcoming you back again next time.

August 31, 2024

I was very pleased with my service Shawna Jameson took very care of me and my vehicle. More

by Sexykim282
Recommend Dealer
Yes
Employees Worked With
Shawana Jameson
Sep 03, 2024 -

John Eagle Honda of Dallas responded

Thank you for your confidence in John Eagle Honda of Dallas, Kim! We can't wait to be of service to you again down the road!

August 30, 2024

Very efficient. There seems to be no wasted time. Business like about the the whole repair process with language easy to understand for one without auto mechanical b More

by royallamas49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada, Joel Vargas
Aug 30, 2024 -

John Eagle Honda of Dallas responded

Thank you for the feedback! We're glad to hear that our team at John Eagle Honda of Dallas provided efficient and clear service during your repair process. We appreciate your support!

August 30, 2024

The 3+ hours I waited, was the only thing that kept me from rating this dealership with a 5! Pleased with the service work and my tech was very professional. More

by deedeebear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun or Shauna
Sep 03, 2024 -

John Eagle Honda of Dallas responded

Thank you for your feedback! We're glad to hear you're pleased with the service work and professionalism at John Eagle Honda of Dallas. We apologize for the wait time and appreciate your patience.

August 29, 2024

Negative experience! I scheduled an appointment to diagnose my rear passenger seat as the seatbelt warning kept going off when it was in use. My advisor was Sean and my e More

by WQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean (service advisor)
Sep 02, 2024 -

John Eagle Honda of Dallas responded

Hello, It's disappointing to hear about your experience with our service department. We strive for professional and courteous interactions, so this feedback is concerning. I apologize for any inconvenience caused by the lack of communication and delays in receiving your part. Please reach out directly so we can address these issues promptly. Best, Marcus Yates myates@eaglehonda.com Service Manager

August 29, 2024

When I go into service, I like sticking with the same service manager who makes my appointments on time, gets me in and out in reasonable times,keeps me informed and overall has a positive attitude, whic More

by lezamesiah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennyfer Lopez
Aug 29, 2024 -

John Eagle Honda of Dallas responded

We're delighted to hear that Greg Fine consistently provides you with excellent service at John Eagle Honda of Dallas. Thanks for your continued trust and support! Until next time!

August 28, 2024

My favorite service department - very professional and friendly. They keep me updated - they service all my cars More

by Tamara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel, Marcus Yates
Aug 29, 2024 -

John Eagle Honda of Dallas responded

We're honored, Tamara! It's great to hear that you enjoy our service department at John Eagle Honda of Dallas! Thanks for trusting us with all your cars.

August 27, 2024

Today , I bought a accord from Mark Shipman it was a great experience no pressure explained what , I wanted and he was great to work with. Thank You Mark. Otilio Alonso More

by otilio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Shipman, Luis Flores
Aug 28, 2024 -

John Eagle Honda of Dallas responded

Otilio, we're delighted to hear that Mark provided a great experience for you at John Eagle Honda of Dallas. Enjoy your new Accord!

August 26, 2024

Greta staff, and a welcoming low pressure enviroment. I loved leasing my new car from them. More

by drewveritas88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Shipman
Aug 26, 2024 -

John Eagle Honda of Dallas responded

Your 5-star review has made our day and we are grateful for your support. It's customers like you who inspire us to keep delivering our best. Thanks for choosing John Eagle Honda of Dallas and taking the time to share!

August 26, 2024

I highly recommend John Eagle Honda! This is my second time purchasing a vehicle from them. They have excellent customer service! More

by lizmpace
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Shipman, Luis Flores
Aug 27, 2024 -

John Eagle Honda of Dallas responded

Thank you for the recommendation! We're delighted to hear that your second purchase at John Eagle Honda of Dallas was met with excellent customer service. Enjoy your new vehicle!

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