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John Eagle Honda of Dallas

Dallas, TX

4.8
3,254 Reviews

5311 Lemmon Ave

Dallas, TX

75209

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3,254 Reviews of John Eagle Honda of Dallas

November 06, 2009

I went to this dealer because they didn't put me on hold and never help me like another dealer. I needed a visor replacement and alignment (I assumed) and ended up getting my son's tires replaced. They we More

by scharne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A.J. Galvan
Nov 06, 2009 -

John Eagle Honda of Dallas responded

Thank you so much for your kind words. You have honored us by coming to John Eagle Honda and we will always be here at your service. Thank you, Nigel Loweth Service Director

August 31, 2009

Crook of the lowest sort. Sold me a honda Fit with $6000 + of unneeded insurances (GAP, Life, Disability, Warranty, Credit). By the time they were done screwing with my bill the car cost was 26k when it sho More

by spartaken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sheryl Black
Nov 02, 2009 -

John Eagle Honda of Dallas responded

My name is Matt Cole I'm the GSM at John Eagle Honda. I have received your comments through a service known as dealerrater and would like to contact you to help resolve, the issues you have brought up. My cell number is 214-724-8204 and my email is 2mattc@eaglehonda.com. I hope to hear from you. Thank you, Matt

August 14, 2009

Service department: I have been to several honda dealerships in my life but i have never seen such a greedy service department. They quoted me 375 dollars for freon charging where almost 200 dollars More

by zed350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rudy Young
Nov 02, 2009 -

John Eagle Honda of Dallas responded

Dear zed350, Our Dealership participates in the Dealer Rater.com Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater.com review unfortunately you did not share that experience. That is very disappointing to us, and through this program we have opportunity to work with you to resolve any issues with your experience at John Eagle Honda.I understand that Rudy did not meet your expectations, please accept my apologies. I would be more than happy to make ammends with you and show you that we are committed to trying to resolve your issue and earn back your business. Sincerly, Nigel Loweth Service Director John Eagle Honda Dallas. 972 877 4209 2Nigell@eaglehonda.com

July 25, 2005

John Eagle Honda in Dallas delivered everything I wanted at a very fair price. Benny Franklin and Gwen found the EXACT car I wanted and brought it to John Eagle for me. No pressure, no games...just professi More

by Kristina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Franklin
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