John Eagle Honda of Dallas

My driver's side headlight went out and my model requires removing the battery in order to replace the bulb. I called and spoke with Michael at the Service Shop and he invited me to come into the Express Ser removing the battery in order to replace the bulb. I called and spoke with Michael at the Service Shop and he invited me to come into the Express Service center. They had me in and out in 20 minutes with friendly service along the way. It was a great experience and I will certainly go back to John Eagle for my service needs in the future. More

Lamont Jennings at Honda's Express Service helped me and he was so friendly and informed. I told him I had to be out by a certain time and when my service was taking longer than expected he took the initiat he was so friendly and informed. I told him I had to be out by a certain time and when my service was taking longer than expected he took the initiative to check on the status of my vehicle. I would recommend this service to anyone needing efficient and quality service. More

I was in and out in about 30 minutes. I was expecting to be there for at least one hour. Everything was cleaned and ready to go before I knew it. Lamont was fast, friendly, and on top of things! He ensur be there for at least one hour. Everything was cleaned and ready to go before I knew it. Lamont was fast, friendly, and on top of things! He ensured my car received an engine service inspection, tire rotations, and an oil and filter change. I will be back soon to see Lamont again!!! Great selection John Eagle Honda!!!! More

Everyone was friendly and helpful and to the point. They didn't waste my time or try to use pressure tactics to make the sale. I felt like they were working with me and for me. It was a pleasure to buy fr didn't waste my time or try to use pressure tactics to make the sale. I felt like they were working with me and for me. It was a pleasure to buy from them and I was NOT looking forward to the experience of car shopping before going to the dealership. More

Lamont was extremely polite and helpful, he even gave me a reminder call about my appointment, very helpful in this day and age! My wait was a little longer than expected but the dealership was servicing l a reminder call about my appointment, very helpful in this day and age! My wait was a little longer than expected but the dealership was servicing lots of people. I was very comfortable in the waiting area with plenty of coffee and water if I wanted it. More

I just went in for a oil change and Lamont and his team noticed other things wrong with my vehicle. I knew when he said this the charges were going to be over $500 b/c you know those labor charges from the noticed other things wrong with my vehicle. I knew when he said this the charges were going to be over $500 b/c you know those labor charges from the dealership are nightmare! BUT....b/c I was getting all the work done I payed about $350 and my car is running smooth and Lamont's customer service was greeeeeaaatttttt. I went to the wrong building at first and a guy drove me to the right one (sorry don't remember his name)....overall this was my 1st time really dealing with this dealership....I LOVE THEM!!!! I will continue to come back #side note: as long as Lamont is there! He's awesome! More

Lamont 'went the extra mile" to make sure all was well and that I was informed on the progess of the work. Work was done on time. Car was exceptionally clean when it was returned to me. Nice deale and that I was informed on the progess of the work. Work was done on time. Car was exceptionally clean when it was returned to me. Nice dealership to work with. Would recommend. More

I took my car in to the express service for my State Inspection. Lamont came right out to greet me. He was extremely helpful and friendly. He was very informative when I had questions about my next s Inspection. Lamont came right out to greet me. He was extremely helpful and friendly. He was very informative when I had questions about my next scheduled maintenance that will be due soon. I will definitely ask for him the next time I take my car in for service. More

After I decided to buy an accord, the finance guy recommended an extended warranty which costs $1349. He said it is good because there is no other warranty except the 3yr/36k miles factory warranty. recommended an extended warranty which costs $1349. He said it is good because there is no other warranty except the 3yr/36k miles factory warranty. I asked him what about the 5yr/60k miles powertrain. He said NO, I and my fiance both heard he said so. And he said the extended warranty can be cancelled within 30 days WITHOUT any cost. So I purchased the extended warranty and financed it, here starts the misery! The next day I found from the Honda official website that the 5yr/60k miles powertrain is default and FREE, so I went back to cancel the extended warranty. Now two months has passed, I still have the $1349 on my monthly statement, and I am still paying for the interest of it. I talked with John Eagle, with honda finance services in Irving TX. Bob, the finance manager I've talked with me, promised me he will check with the accounting staff, but he never answered my call, never replied my voice mail. Nobody can do anything to cancel it! More

This dealership is excellent! Everyone is very friendly and helpful. I like to ask a lot of questions and be very thorough and they never made me feel like I was wasting their time or being too picky. I and helpful. I like to ask a lot of questions and be very thorough and they never made me feel like I was wasting their time or being too picky. I bought my car at John Eagle Honda and I gave the purchasing experience a good review. Now, after my first service appointment, I'm giving the service department a great review! They always wash your car and vacuum it, there's free wireless internet while you wait, and the quick service had the oil changed and tires rotated in 45 minutes. More