John Eagle Honda of Dallas

I ordered my CR-Z at the end of October and was told that it might take awhile to be built and delivered. Jack made sure that I was updated every step of the way and even encouraged me to take a few test dri it might take awhile to be built and delivered. Jack made sure that I was updated every step of the way and even encouraged me to take a few test drives of the cars they had in stock. There wasn't any pressure to buy additional add-ons or things that I didn't want. Jack even checked other Honda dealerships to see if any of them had the car I wanted. Kelly did a wonderful job with the financing. No pressure and fantastic explanation of all my options. After all was said and done, this was the easiest car buying experience that I have ever had and will recommend John Eagle Honda to everyone I know. More

I was a long time customer of Lute Riley which is where I purchased my vehicle 12 yrs ago.However, when the gas prices increased I tried John Eagle and have remained a customer since. The reason I chose to purchased my vehicle 12 yrs ago.However, when the gas prices increased I tried John Eagle and have remained a customer since. The reason I chose to keep coming back was 1)the pleasant welcome extended when I drove in the service drive on my first visit 2)because of the GREAT customer service I received from Adam Garcia on that day 3)the quality of service that was rendered to my vehicle. I always go through Adam to set up my service appointments. He is very professional but at the same time personable and courteous. Adam calls me promptly with a diagnostic report and thoroughly explains everything. He gives me an expected time of completion and it has never been beyond that time. Because of him I'll keep returning to John Eagle. Thank You Adam More

I ordered my 2011 Odyssey Touring Elite in late Oct...was told at that time that it could take easily 2-3 months ( it took full 3 months ).....Ross and John kept me constantly informed of the progress / offe told at that time that it could take easily 2-3 months ( it took full 3 months ).....Ross and John kept me constantly informed of the progress / offered me a loaner van to use for a special event / exceeded my expectations in EVERY aspect of the purchase....I would HIGHLY RECOMMEND John Eagle Honda and Ross Ivers to anyone who was purchasing a new car and wanted to be WOWED by EXCEPTIONAL customer service. More

I believe this representative knew exactly what he needed to do to help me and provide the services that I needed. There were several extra tasks that I asked for(checking my warranty, printing out my insura to do to help me and provide the services that I needed. There were several extra tasks that I asked for(checking my warranty, printing out my insurance info) that he was willing to do. I really appreciated his service More

Every time I need to have service on my car I always call Michael. I know he will get me in and out as fast as possible. He is very friendly and easy to work with. He always provides GREAT customer servic Michael. I know he will get me in and out as fast as possible. He is very friendly and easy to work with. He always provides GREAT customer service. He always reviews everything with me and goes the extra mile to explain things thoroughly! Thanks Michael! More

We were very impressed in the low pressure salesman. This helped in the decision to buy a vehicle from this dealership.Your salesman was excellent in every aspect of his job. We will advise others to use you helped in the decision to buy a vehicle from this dealership.Your salesman was excellent in every aspect of his job. We will advise others to use your dealership. The finance personnel was very fast and thorough as well. More

I recently had to take my 2006 Honda Accord in for a check engine light. I called in that morning and was able to get my problem taken care of. Good thing it was only the oxygen sensor that needed to be check engine light. I called in that morning and was able to get my problem taken care of. Good thing it was only the oxygen sensor that needed to be replaced. They were able to fix my car and because they have a shuttle service, I didn't have to sit around and wait. Never a disappointment with Mr. Zamora he make sure his customers are happy. More

Lamont was vert attentive during my service visit. He updated throughout my stay as to where we were with the service. I will be back and ask for Lamont every time I come to John eagle. He even provide updated throughout my stay as to where we were with the service. I will be back and ask for Lamont every time I come to John eagle. He even provided me information to have my breaks replaced for free due to them being defective. More

Mr. Michael Zamora has been offering me great service for a couple of months now. I just took my car in for a repair and he got everything done that needed to be done and took care of getting me a rental ca a couple of months now. I just took my car in for a repair and he got everything done that needed to be done and took care of getting me a rental car, keeping me up to date on the progress of the car, etc. My husband just bought a Honda b/c he loves that I am so happy with the service I get whenever I go to see Michael. Excellent customer service, very professional and he gets the job done. We are a Honda family now! Thank you. I highly recommend John Eagle over the other HOnda dealerships in town. They are great. Marian Anderson More

Mr Lamont Jennings offers excellent service. he is very courteous and very for my car to be ready . I needed to have the oil change done. Mr Jennings reminded me of my state inspection that needed to be do courteous and very for my car to be ready . I needed to have the oil change done. Mr Jennings reminded me of my state inspection that needed to be done, and got it done the same day. That saved me an extra trip. Unlike other other places I have been before, I was not pressured to add add any extra. thank you again and keep up the great work. More