John Eagle Honda of Dallas

Long waiting period at this place but GREAT customer service Car got broken into, driver window were damaged while was on vacation. Got there at 7:07 a.m. Monday morning - was second in line. Greeted by Jose Her Car got broken into, driver window were damaged while was on vacation. Got there at 7:07 a.m. Monday morning - was second in line. Greeted by Jose Hernandez who helped me with the service. He had to order the window and its part at the warehouse. I ended up waiting there until 2:30 because the driver was missing in action while delivering the part to John Eagle. Not Jose's fault at all in my opinion. The warehouse driver was not answering his phone and failed to update the dealership with his whereabouts. However, Jose was keeping me updated with what was going on. He was being calm and patient handling my frustration. From what I saw on that day Monday 7/3, seemed like he was the only service person who work hard taking care of customer inquiries. Got a good price and car wash as well. He also helped me on taking a look at my tires before I drove back home 350 miles to AR. I really appreciate his help on my journey. See Jose if you ever come to this dealership. Gracias! VV More

Very quick and easy transaction The lease was done very quickly and professionally by John Moran. He was very knowledgeable about the products I was interested in. He didn't bother The lease was done very quickly and professionally by John Moran. He was very knowledgeable about the products I was interested in. He didn't bother me with follow up calls. He said he wouldn't and he stood by his word. There is nothing more annoying than a car salesman constantly calling to see if you are going to take the car. He was very helpful in explaining all the new details on the car. More

Maribel Erbay is by far the best sales person that I have ever encountered, and I have been in sales for many years. She cares about her clients needs and not only is by far the best sales person that I have ever encountered, and I have been in sales for many years. She cares about her clients needs and not only does she do her job exceptionally well but she goes above and beyond her job description. She worked after hours and really made this buying experience actually enjoyable. I wish I were buying more cars. To any one who is interested in buying a car without the hassle, please ask for Maribel, she will make sure to take care of you. I cannot say enough about what an amazing person she is! Maribel Erbay is AMAZING!!!!!!!!! Thank you. More

Phenomenal service! Reatha and the John Eagle team are the best! They are truly there to help and firmly believe that your safety comes first! Trustworthy company! Reatha and the John Eagle team are the best! They are truly there to help and firmly believe that your safety comes first! Trustworthy company! More

Helpful and knowledgeable I enjoy coming to John Eagle Honda. The service is rendered at the highest level. The technicians do great work. Kevin Tran, my service advisor, alway I enjoy coming to John Eagle Honda. The service is rendered at the highest level. The technicians do great work. Kevin Tran, my service advisor, always provide clear information and advice on how I can keep my vehicle healthy. More

Honda Accord Sport SE lease I love the cat and Johnny at the Lemmon Ave. dealership was great. I now consider him a friend. The process to lock in a lease and price was easy and I love the cat and Johnny at the Lemmon Ave. dealership was great. I now consider him a friend. The process to lock in a lease and price was easy and fast. More

GREAT Service‼️ The service dept was quite attentive & efficient??... They've always been very responsive and professional??... It's a pleasure to have Elo greet me a The service dept was quite attentive & efficient??... They've always been very responsive and professional??... It's a pleasure to have Elo greet me and I have great confidence that my issue will be resolved Quickly?? More

Car Detail I got my CR-V detailed. It was perfect! There wasn't a nook or cranny that they didn't make shine. I was very impressed! I'm taking my husband's car n I got my CR-V detailed. It was perfect! There wasn't a nook or cranny that they didn't make shine. I was very impressed! I'm taking my husband's car next. More

3 cars in 2 weeks My husband and I came into John eagle to purchase a new CRV. For myself. The last time I purchased a crv was in 2011. This is the 3rd survey I fill ou My husband and I came into John eagle to purchase a new CRV. For myself. The last time I purchased a crv was in 2011. This is the 3rd survey I fill out. Long story short mark shipman did a fabulous job with taking care of our needs with our 2nd CRV. That we came back the next day to get a hrv for my oldest. A week or so later we came back for an HRV for my youngest. Mark I stood out needs as a family and he took real good care of us. I'm a difficult customer to please and I ask a lot of questions. Regardless of my questions he was professional and made us feel calm and at peace with out decisions. More

No Hassle Experience I was very pleased with the John Eagle Experience. The Sales lady made me feel really comfortable with the buying purchase. There was no hassle with t I was very pleased with the John Eagle Experience. The Sales lady made me feel really comfortable with the buying purchase. There was no hassle with the decision to make. I feel in love with the Honda as soon as I test drove the car. I really would recommend to all of my friends and family. And the price was very affordable. More