John Eagle Honda of Dallas

Although at my most recent visit I noticed some new faces in the service dept., I was fortunate enough to be able to work with Mike again. He has always been prompt and respectful with the services required in the service dept., I was fortunate enough to be able to work with Mike again. He has always been prompt and respectful with the services required for my vehicle. It appears he gets along well with the technicians which carrys over to his customers. Not only does he work well with me but other customers, while in the waiting area, have also commented on his attentiveness. Hopefully the "new faces" pick up on the customer service we've been accustomed to and hopefully they give us a reason to continue returning here for service. More

My experience leasing a Civic for two years was, in fact, wonderful. The sales persons did their best to reach convenient deals, and I enjoyed my "rally-red Honda" all along. (Of course, having excellent cre wonderful. The sales persons did their best to reach convenient deals, and I enjoyed my "rally-red Honda" all along. (Of course, having excellent credit history helped too with fortifying good communication). While at some point I had a concern regarding the prior down-payment, the finance manager Kelly Moody proved an exceptionally helpful and wise interlocutor who mitigated all issues in the most professional manner; he offered straightforward business advice in a frank manner that I appreciated a lot (since I'm always a bit on the watch in marketing environments). This office has provided continuous assistance, offers, and updates thus far unlike other dealerships I've ever bought from. I look forward to upcoming Honda models, will certainly use their services again. More

A few months ago, I had my car serviced at John Eagle Honda and the overall experience was amazing! I was new to Dallas and called around for estimates, they had the most competitive pricing. Adam, the Honda and the overall experience was amazing! I was new to Dallas and called around for estimates, they had the most competitive pricing. Adam, the service associate was of great help and very friendly. I would recommend John Eagle Honda to anyone in the Dallas area! More

Quality customer service and honesty are the factors that bring a positive outcome and experience with Honda service. The honesty of what needs to be worked on now, what can wait, and the time to go over wh bring a positive outcome and experience with Honda service. The honesty of what needs to be worked on now, what can wait, and the time to go over what has been done results in assurance Honda makes sure that safety and reliability remains. Mike Zamora always provides the loyalty of that type of customer service. More

My husband and I visited three dealerships last Saturday. We were highly impressed with John Eagle Honda. They offered a better deal than the other dealerships. Reatha and Bill are professional, friendly, an We were highly impressed with John Eagle Honda. They offered a better deal than the other dealerships. Reatha and Bill are professional, friendly, and funny. They made the buying process very easy and painless. I was greatly appreciative when Bill assisted me with returning my rental car. When it is my husband's turn to purchase another car, we will be back. Thank you!!!! More

Had a very positive experience with Sales (Lawrence Franklin and Benny Franklin) and Finance (Kirk Cooley). I've bought only Nissans for 19 years, but decided to give Honda a try. I went here on the re Franklin and Benny Franklin) and Finance (Kirk Cooley). I've bought only Nissans for 19 years, but decided to give Honda a try. I went here on the recommendation of a friend even though it is not the closest dealership to where I live. They were friendly without being pretentious or high pressure. The pricing was fair and flexible. Do your research and shop here. More

We had an excellent experience at this dealership, honestly the BEST experience I've ever had! They are extremely competitively priced, actually probably the lowest in the area. The customer service honestly the BEST experience I've ever had! They are extremely competitively priced, actually probably the lowest in the area. The customer service was excellent, they new every detail about each car and they did not try to "sell" you anything which made the experience enjoyable and stress-free. I would HIGHLY recommend this dealership and both Lawrence Franklin and Benny Franklin. They had great cars, it was a very easy process and again, the prices were the lowest, and most fair, that I have seen in a long time. Thank you John Eagle Honda and I will definitely shop here again. More

Jeremy in used cars is terrific. He was knowledgeable, courteous, and helpful. He assisted me in finding the best car for my lifestyle. Rick in finance is a terrible representative for the dealership. courteous, and helpful. He assisted me in finding the best car for my lifestyle. Rick in finance is a terrible representative for the dealership. He is condescending, demeaning, and deceitful. I will not go back to John Eagle for anything except maintenance on the car. When I need a newer vehicle in the future, my experience with Rick has convinced me to shop anywhere but John Eagle. More

We had dealt with Lawrence over the internet and phone. Told him we would be down on Sat. afternoon. Met us at the door and was very couteous and friendly. Had our CRV ready, detailed and full of gas ready Told him we would be down on Sat. afternoon. Met us at the door and was very couteous and friendly. Had our CRV ready, detailed and full of gas ready to go. Went over everything on the car, explaing every detail to us. Went in to see Rick, ater explaing all the details on his end to us, warranty,etc. We were ready to pay for our car and get outa Dodge, so to speak. Both of these guys went out of there way to earn our business and we appreciate that very much. Really good buch of people to deal with. More

I bought a new car from this dealership a month ago. I find it VERY dishonest that they presented me a price that has monthly payments which included an extended warranty WITHOUT INCLUDING THIS AMOUNT in find it VERY dishonest that they presented me a price that has monthly payments which included an extended warranty WITHOUT INCLUDING THIS AMOUNT in ANY part of the offer. If I didn't know what my monthly payment should have been, I would have signed off on that offer. Fortunately for me, I had a blank check that had an "TRUTH IN LENDING" section which clearly indicated the loan amount, interest and monthly payment. I find this very shady. The worst was the HARD SELL of finance on the bumber-to-bumper coverage. I don't think they would have let me out of that dealership without buying that. In the end, I did buy it...BUT THEY DIDN'T GIVE ME ANY BROCHURE for that $1300 hard sell. NOTHING...nothing on my supposed one-page contract on scheduled maintenance regarding what kind of failure...for how long...for how many. HOw many dings...when to report. WHAT is up with that? I looked over my mail and there was no correspondence regarding what I bought for $1300. I'm overall VERY disappointed with this dealership, I could have walked away if it were not for already waiting for almost 2 hours in their waiting room and wasting my whole Saturday. Perhaps I was expecting too much because their supposed good rating on this site..but they were clearly just the best of the worst dealers in the metroplex. More