John Eagle Honda of Dallas

A good place John Eagle dealership along with Mark Shipman always treat us very well. We have just leased our seventh Pilot from them. I always trust them to give John Eagle dealership along with Mark Shipman always treat us very well. We have just leased our seventh Pilot from them. I always trust them to give me the best deal. More

Bad experience with the pre-owned staff I went to this dealership for a certified pre-owned vehicle. The car was advertised as certified pre-owned online. CPOs cost more, but this is suppose I went to this dealership for a certified pre-owned vehicle. The car was advertised as certified pre-owned online. CPOs cost more, but this is supposed to be reflected in the MSRP. Instead, they tried to charge me $1295 above and beyond MSRP for the certification. This is extremely shady. I won't be going back there. I ended up getting a CPO car at David McDavid, and they didn't pull these shenanigans. More

My second, the first was in 1980 I bought an Accord after I graduated from college, which was my first new car. That was in 1980. I put 175,000 miles on it. Two days ago, I bough I bought an Accord after I graduated from college, which was my first new car. That was in 1980. I put 175,000 miles on it. Two days ago, I bought my second Accord from the same dealership. Their service--salesman, etc.--were great. I knew what I wanted and had looked at other dealerships in the Dallas area. None compared to these people. You may have a different experience. Mine was superb. More

Horrible service This dealership is HORRIBLE! The sales representatives and managers are unprofessional. They pretend to care about providing you a reliable car but i This dealership is HORRIBLE! The sales representatives and managers are unprofessional. They pretend to care about providing you a reliable car but i found that not to be true. I put a down payment on a car and when i drove it home the car was a piece of trash. I literally had body cramps from trying to keep the car on the road. DO NOT PURCHASE\Lease from this dealer. I will NEVER recommend anyone to this dealer. More

harassment stupidity and a tent revival I live in California, when I was in Dallas over a year ago I took my honda in for the to look at. The service was terrible, clueless is an understatem I live in California, when I was in Dallas over a year ago I took my honda in for the to look at. The service was terrible, clueless is an understatement. They have called me 6 times in two months to remind me I am due for service. Seriously? I am treating for auto immunity and I have asked the several times to take me off the list. This idiot calls me yesterday and tells me again in her chirpy little 12 year old voice, and I tell her to stop harassing me. Two min later from her personal cell phone she texts me and says she will pray for me and my temper. WOW. Then when I call to speak to the head of service another 12 year old lies and tells me she is the CEO. LMAO. This dealership is about as unprofessional as they come I do not recommend them for anything except maybe a layin a hands tent revival More

Refreshing I dealt with Rockwall Honda, SO unhappy with Chris Wilhaus there. $3000 plus dealer options that I didn't want or need that they add on. Went back to I dealt with Rockwall Honda, SO unhappy with Chris Wilhaus there. $3000 plus dealer options that I didn't want or need that they add on. Went back to John Eagle and got great deal with John Moran. Thanks John Eagle! I'll buy from you again. More

Great customer service and the explanation was great 👏🏻 Alvin was great and yes I already had recommended two friends To visit John Eagle Honda of Dallas and see Alvin for a new car. Alvin was great and yes I already had recommended two friends To visit John Eagle Honda of Dallas and see Alvin for a new car. More

Unreliable, untrustworthy I purchased a used vehicle with 83000 miles It took them 8 days to detail and inspect the car. The day after the vehicle was finally received there I purchased a used vehicle with 83000 miles It took them 8 days to detail and inspect the car. The day after the vehicle was finally received there was a noise from the front end that turned out to be bad control arms. Within a week the engine light came on, this turned out to be 2 bad censors. The heat stopped working as well as the turn signals and rear wiper. I took the vehicle to a technician of my choice, John Eagle Honda would not agree to pay even half of the repair coast of $3000. They picked up the car a week later, kept it for another 35 days and thensaid they repaired everything. Hahaha, noise is still in the front end and the engine light came back on in 4 days! They said they found no problem with the heat, turn signals or rear wiper but they are miraculously working. Now I cannot even get them to call me back. NEVER DO BUSINESS WITH THEM!!! More

Not Trustworthy I purchased a 2013 Nissan Versa from these guys with 68000 miles. And less than 1000 miles later it needed $1,100 of work to replace the control arms I purchased a 2013 Nissan Versa from these guys with 68000 miles. And less than 1000 miles later it needed $1,100 of work to replace the control arms. The Nissan tech showed me the arms and they had been worn out before I bought it. This would have not been missed on a maintenance inspection when they received the car. John Eagle is not a trustworthy place to purchase a car and I will not do business with them again. I would give less that one star if I could. Scott Sackett More

customer focused I purchased a used Honda CRV yesterday from John Eagle and was very pleased with my customer service experience. David Rivera was attentive and very e I purchased a used Honda CRV yesterday from John Eagle and was very pleased with my customer service experience. David Rivera was attentive and very easy to work with. I was welcomed by several people and the financing manager introduced himself within the first 5 minutes of my visit. The whole process was painless. I have been saving for a new car since my daughter joined the Navy. I am a single mom and have worked very hard for what I have. John Eagle made me comfortable and I proud to spend my hard earned money. I am a customer for life now! Thank you for your courtesy and awesome customer service!!! More