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John Eagle Honda of Dallas

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.8
2,950 Reviews
John Eagle Honda in Dallas, Texas has the Honda you have been searching for at a price you can afford. When it comes down to reliability, you can’t go wrong with a brand new Honda. With a friendly and helpful sales staff, highly skilled mechanics, and multiple automotive certifications, John Eagle Honda is your Dallas and Fort Worth Honda dealer offering huge savings in price and financing. Our mission is to make every customer a Honda customer for life by consistently providing world class service, superb customer care, competitive prices, and a staff that provides a wonderful experience when purchasing a car. Visit us today and take a test drive in your dream Honda or give us a call at 888.343.7677 to find out more about our New Car, Used Car, Service and parts Specials and Incentives. We are located in Dallas, which is a short drive from Irving, Plano, Garland, Richardson, Addison, Carrollton, Farmers Branch, Coppell, Irving, Grand Prairie and Duncanville.
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5311 Lemmon Ave

Dallas, TX

75209

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Showing 2,950 reviews

March 26, 2024

We purchased our Honda Passport at Eagle Honda and have found the service department to be knowledgeable, quick, and always very helpful. More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Nault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar
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Mar 26, 2024 -

John Eagle Honda of Dallas responded

We're delighted to know you had a positive experience with our service department at John Eagle Honda of Dallas. We strive for quick and knowledgeable assistance, so it's great to see that reflected in your visit!

March 26, 2024

Was disappointed with the attempt to charge nearly $4000 for dealer prep for an 18k mile used car and upsell nearly $1000 in unwanted add ons. Also wheel repairs were not completed as promised. More

by MW
Recommend Dealer
No
Employees Worked With
Tamara Mhmd
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2024 -

John Eagle Honda of Dallas responded

Hello, I'm sorry to read about your disappointment with the charges and feel there were some unfulfilled promises. We strive for transparency in all our transactions, so it's concerning to see we've left a different impression. I'd like to discuss this further and find a way forward that works best for you - please reach out at your earliest convenience. Best, Michael Ackels michaelackels@lithia.com

March 25, 2024

Top notch customer service! Couldn’t be happier with the customer care I received from Zach and Malory. More

by Tanya G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malory Vicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Altaan
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Mar 25, 2024 -

John Eagle Honda of Dallas responded

We're incredibly grateful for your support! Your 5-star review is just the beginning, and we hope to provide many more great experiences at John Eagle Honda of Dallas! Safe travels until next time!

March 25, 2024

Quick and friendly service. They completed the warranty work. Some upselling which I don’t love. More

by CG Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anyssa Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennyfer Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liliana Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

John Eagle Honda of Dallas responded

Quick and friendly service is what we're all about here at John Eagle Honda of Dallas! Thanks for taking the time to leave us a 5-star review. We're eager to be of assistance again in the future!

March 24, 2024

I loved it. They treated me with nothing but kindness from when I first entered till I left. I appreciate the whole experience, especially since I'm a first time More

by Jesenia M.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaquory Webster, Andres Escobar
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Mar 25, 2024 -

John Eagle Honda of Dallas responded

It was our pleasure, Jesenia! We're so glad to know you had a positive experience at John Eagle Honda of Dallas. We always aim to provide the best service possible, especially for first-time buyers like yourself! Thanks for your kind words.

March 23, 2024

My time was not wasted and my sales lady was top-notched. I will tell ours about my experience More

by clyde.jones
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Mhmd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

John Eagle Honda of Dallas responded

Thank you for presenting our team with the opportunity to provide a positive car buying experience. It was a pleasure working with you at John Eagle Honda of Dallas. See you next time!

March 22, 2024

The service advisor was very helpful and answered all my questions. He even helped me schedule my maintenance to work with my budget. More

by bsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar Juarez
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Mar 25, 2024 -

John Eagle Honda of Dallas responded

Our expert technicians always strive to provide the most reliable and efficient service possible, so we are glad to hear we hit the mark for you. Be sure to come back and see us again for your future automotive needs!

March 21, 2024

Quick and simple experience Had multiple other services performed Filters and coolant Still done in good time More

by jlinsteadt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Nault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 21, 2024 -

John Eagle Honda of Dallas responded

Thanks for trusting the team at John Eagle Honda of Dallas! We're glad to know your experience was quick and efficient. We appreciate the positive feedback!

March 21, 2024

Amazing service like always. Joel is very knowledgeable and is looking out for my best interest. More

by bramos87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 21, 2024 -

John Eagle Honda of Dallas responded

Thanks for choosing John Eagle Honda of Dallas! We take great pride in providing exceptional service and your satisfaction is our ultimate goal. Safe travels until next time!

March 21, 2024

I had a great experience David and Andres were super help with getting the vehicle that I needed which was awesome! More

by lopezrm1234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patricia Jointer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
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Mar 22, 2024 -

John Eagle Honda of Dallas responded

We're so glad to know that David and Andres were able to assist you in finding the perfect vehicle at John Eagle Honda of Dallas. Thank you for sharing your great experience with us!

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