John Eagle Acura

Best Acura Dealership in Houston! We purchased 3 cars from here and each give has been exceptional. We only buy our cars from Avery. He has truly made us feel like family, he remember We purchased 3 cars from here and each give has been exceptional. We only buy our cars from Avery. He has truly made us feel like family, he remembers our preferences and is super honest; he never tries to up sell anything we don't need. One reason we continue to buy Acura is because we love the after care service. They don't just sell you the car and it's over. The service dept is also great. I love that they all know me. My next car will be another Acura :) More

Great experience! We were looking for a used car and we dealt with Pete Sanchez at John Eagle Acura. He was extremely helpful! I was able to take 2 cars away from the We were looking for a used car and we dealt with Pete Sanchez at John Eagle Acura. He was extremely helpful! I was able to take 2 cars away from the lot to see how I liked them for longer than your average test drive. Pete was easy to talk to, knowledgeable, helpful and he wasn't pushy! I highly recommend contacting him for your car buying needs! More

Long-term customer, happy to continue I brought in my 2003 MDX for service. This dealership is my usual go-to for service since they have always given me good service, a loaner when I need I brought in my 2003 MDX for service. This dealership is my usual go-to for service since they have always given me good service, a loaner when I need it and fixed what needed fixing. This time, there were significant repairs required which precipitated the process of looking at purchasing a newer vehicle. I met with Pete Sanchez first and he referred me to Federico Carrasco, who showed me several MDX's. I chose one originally and did an extended test-drive. I wound up not selecting that one because it had features I decided I didn't like (too dark tinted windows, running boards I thought I would trip over.) I chose another one, a 2014, that had to go through the pre-certification, so I picked it up 2 days later. In the interim, I had the use of a 2017 loaner. There was one hiccup (I didn't receive the spare key), and when I inquired, it took a little searching on the part of the salesman; he had it delivered to me. In all cases, I was treated respectfully and with the expectation that this would be a relationship with the dealership and not just a single transaction. More

Above and beyond Fred was very helpful in assisting us find just the right car and took care of all the little details to make it happen - start to finish and beyond Fred was very helpful in assisting us find just the right car and took care of all the little details to make it happen - start to finish and beyond... More

Love it here ! I made my first car purchase here at John Eagle Acura and I must say, they made my experience great! I found exactly what I wanted and couldn't be hap I made my first car purchase here at John Eagle Acura and I must say, they made my experience great! I found exactly what I wanted and couldn't be happier! They were helpful and made me feel welcomed. More

Great buying experience! About two weeks ago I had the pleasure of working with Mr.Sanchez at John Eagle Acura. I was very impressed with his customer service skills and his k About two weeks ago I had the pleasure of working with Mr.Sanchez at John Eagle Acura. I was very impressed with his customer service skills and his knowledge about Acura. Mr.Sanchez put me at ease since purchasing a new vehicle is generally a stressful process. He was very informative and responsive throughout my car purchase. His patience and professionalism was appreciated. I purchased the car the same day.If your'e in the market to purchase a vehicle come on down to see Mr. Sanchez!! More

John Eagle Aura - A Great Place to Buy A Car! We worked with Pete Sanchez and had a fantastic experience. Pet was great to work with. He was extremely knowledgeable and absolutely no pressure. We worked with Pete Sanchez and had a fantastic experience. Pet was great to work with. He was extremely knowledgeable and absolutely no pressure. Pete helped us get a great deal on a great car. We have already recommended Pete to a friend and will do so again. More

Great experience Thank you Pete Sanchez for helping me get my dream car. I love it. Very easy to work with. Actually everyone at the dealership was friendly will Thank you Pete Sanchez for helping me get my dream car. I love it. Very easy to work with. Actually everyone at the dealership was friendly will definitely use again. Thank you!!!! More

If I could give them a lower rating I would I bought a used 2010 less than 1 month ago and was very pleased with the purchase process ......then about a week ago the car starts leaking oil and c I bought a used 2010 less than 1 month ago and was very pleased with the purchase process ......then about a week ago the car starts leaking oil and coolant. I take the car to my local mechanic and he proceeds to tell me there are several issues with leaking fluids on the car. As you would imagine, not cheap to fix. When purchasing the car we are told the car goes through a thorough mechanical and safety inspection. I called the used car sales manager, TJ Morin, tell him what is going on with the car and that I am disappointed that this has happened and that I thought he should know. He proceeds to tell me that they only check for safety issues, not mechanical and that our mechanic is trying to make a quick buck off of us. I bought the car "as is", fully knowing what that means but you would think that a reputable dealer would try to make the situation right, or at least palatable, not try to deflect blame to my mechanic. I mean seriously! Needless to say I should have read through all of the Yelp! And BBB reviews and stayed very far away from this xxxxxxx dealer. Your reputation follows you, good and bad. They should rest assured that every person I come into contact with will never do business with John Eagle Acura. If the situation would have been handled properly, the opposite would be true. More

Great experience. Pete Sanchez is the best! Having been referred to Pete by a great friend, I had high expectations and Pete met or exceeded those throughout the entire process. He took the tim Having been referred to Pete by a great friend, I had high expectations and Pete met or exceeded those throughout the entire process. He took the time to listen, presented a variety of options and got me in to the best car for me and my needs. I would recommend Pete and the entire John Eagle team to everyone. More