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Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,884 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,884 reviews

June 25, 2020

Needed a Recall installed & got an oil change. Everyone was nice & job was done quickly. Met Salesman, Dimitri Bowie, on my way in. He was extremely nice regarding a future sale. More

by marciacohen
Recommend Dealer
Yes
Employees Worked With
Dimitri Bowie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service guys didn’t know them & forgot name of guy that gave me my car. , Ike Mohammed
Jun 29, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

Jun 29, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for the great review, Marcia. Please come visit us if you need anything else, be it service or sales. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

June 25, 2020

Jessie kept all Covid 19 regulations and set up my new phone into the radio system of my car....He was very gracious and efficient.... More

by jeanfeurer
Recommend Dealer
Yes
Employees Worked With
Jessie...He was a big help.
Jun 29, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Jessie does for Joe Rizza Ford of Orland Park and our customers. Hope to see you again soon! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

Jun 29, 2020 -

Joe Rizza Ford Lincoln responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Jessie assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

June 25, 2020

Thomas Mackey takes very good care of me each and every time!I have brought my truck in on numerous occasions and no problems yet, each time was an awesome experience ! More

by Nikisha
Recommend Dealer
Yes
Employees Worked With
Joey Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Mackey
Jun 29, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

Jun 29, 2020 -

Joe Rizza Ford Lincoln responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

June 25, 2020

Service dept. is great now with Dave Claster as the mgr. Service advisors Eduardo and Tom are teriffic!!! Not much experience with the others. Scott seems good also. The old mgr. was like the wizard of oz. More

by Retired SOSPD
Recommend Dealer
Yes
Employees Worked With
David Claster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Driggers, Eduardo Rodriguez, Tom Mackey
Jun 29, 2020 -

Joe Rizza Ford Lincoln responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

Jun 29, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

June 25, 2020

Very friendly staff and they know how to get the job done and you just know they want you to be satisfied I am very happy with my experience More

by Nehma
Recommend Dealer
Yes
Employees Worked With
Clifford Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

Jun 29, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

June 25, 2020

Staff very helpful. Following CDC requirements while waiting. Service requested & performed in a timely manner. Will be looking forward to our next visit. Probably within the next 5000 miles. More

by SKIMXZ2011
Recommend Dealer
Yes
Employees Worked With
Tom Mackey
Jun 29, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

Jun 29, 2020 -

Joe Rizza Ford Lincoln responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

June 25, 2020

While I always buy my MKZ from Napleton, I was so surprised how Riza Ford matched the service I regularly received. You guys are well organized. Awesome to have found you. More

by mariobelbis
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Jun 29, 2020 -

Joe Rizza Ford Lincoln responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

Jun 29, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

June 25, 2020

thank you Joe Gio for your excellent service you provided me last Saturday purchasing a new vechile I would definitely recommend my family and friends to come and see you. More

by GEORGECACIOPPO63
Recommend Dealer
Yes
Employees Worked With
Joey Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Joe Rizza Ford Lincoln responded

We cannot thank you enough for your wonderful review of Joe Rizza Ford of Orland Park and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

Jun 29, 2020 -

Joe Rizza Ford Lincoln responded

We cannot thank you enough for your wonderful review of Joe Rizza Ford of Orland Park and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

June 25, 2020

I like Rizza Ford. The sales people and service are friendly. You have a good selection of cars, and I like the Ford products. And my wife’s brother highly recommends Rizza. More

by Lfburke46
Recommend Dealer
Yes
Employees Worked With
Gary Precin
Jun 29, 2020 -

Joe Rizza Ford Lincoln responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

Jun 29, 2020 -

Joe Rizza Ford Lincoln responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

June 25, 2020

I have brought my truck to Rizza Ford since 2013. David Claster and his service team are professionals and knowledgeable. And also very courteous. I would recommend Rizza Ford to anyone. More

by denlen121
Recommend Dealer
Yes
Employees Worked With
David Claster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Stauber
Jun 29, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

Jun 29, 2020 -

Joe Rizza Ford Lincoln responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Joe Rizza Ford of Orland Park was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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