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Joe Rizza Ford Lincoln
Orland Park, IL
2,884 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,884 reviews
June 25, 2020
Everyone there is nice and courteous service department knows exactly what they're doing they take the time to explain what the situation is and what's is needed for your vehicle Scott is my service adviso knows exactly what they're doing they take the time to explain what the situation is and what's is needed for your vehicle Scott is my service advisor and so far he's never let me down. More
by pittsroofingco
Verified Customer
June 25, 2020
Sales are easy, customer service is hard. Joe Rizza works at it, that's why we service all 5 Rizza vehicles at the dealership.They always work hard to get the car back to me in short order. at it, that's why we service all 5 Rizza vehicles at the dealership.They always work hard to get the car back to me in short order. More
by JAWLAWLTD
June 25, 2020
Sarah was great. She was attentive and made sure the buying experience was good. I was skeptical about buying a BMW from a Ford dealership but got great service and am glad I did. buying experience was good. I was skeptical about buying a BMW from a Ford dealership but got great service and am glad I did. More
by MEENTS311
Employees Worked With
Sarah Vargas
June 25, 2020
Service was good and everybody was very helpful. Rizza Ford has a very good selection of vehicles to choose from too. So far I will be back. Ford has a very good selection of vehicles to choose from too. So far I will be back. More
by MJCHOLLY
June 25, 2020
Joe Rizza service is well-run and comparably priced, and they value their customers. My most recent service was tire installation. Tom Mackey, my service advisor, answered my questions patiently and intelli they value their customers. My most recent service was tire installation. Tom Mackey, my service advisor, answered my questions patiently and intelligently before, during, and after my service appointment. I appreciate the text updates during service. I will continue to have my Lincoln MKZ serviced at Joe Rizza for as long as I own my car. 😊 More
by TR
Employees Worked With
Tom Mackey
June 25, 2020
Thank you for your wonderful customer service! Keep up the good work, your friendly smile and customer friendly atmosphere is so greatly appreciated! I look forward to my next visit to your store! the good work, your friendly smile and customer friendly atmosphere is so greatly appreciated! I look forward to my next visit to your store! More
by xldiva707
Employees Worked With
Eric Montanez
June 25, 2020
Repair to Door Lock Everyone was very friendly and accommodating....I have no issues with anyone that I dealt with. My issue is with the price.....$191.84....to replace Everyone was very friendly and accommodating....I have no issues with anyone that I dealt with. My issue is with the price.....$191.84....to replace a door lock...which I can't for the life of me understand how it broke in the first place...... More
by CAW0106
Employees Worked With
Steven Gajda, Tom Mackey
June 25, 2020
It was quick, easy, and comfortable experience. I would recommend to all my friends and family. They were all knowledgeable and helpful with our decision. recommend to all my friends and family. They were all knowledgeable and helpful with our decision. More
by ASHLEYTINERELLA
June 25, 2020
Excellent!!! Ike was nothing but helpful with getting my car serviced. We will be coming back again! Thanks for your company being so helpful during my service. car serviced. We will be coming back again! Thanks for your company being so helpful during my service. More
by CHRISTICOLLIER2008
June 25, 2020
Service was great/Problem resolved although unfortunately had to wait a few days to get in and was unable to get the valet service Service rep was very helpful. had to wait a few days to get in and was unable to get the valet service Service rep was very helpful. More
by dsulo80
Employees Worked With
Tom Mackey
