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Joe Rizza Ford Lincoln
Orland Park, IL
2,884 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,884 reviews
November 10, 2021
I had a great experience. The process was effortless and swift. Each and every individual I dealt with was professional and dedicated. I was extremely impressed. If you are looking for a Lincoln make su swift. Each and every individual I dealt with was professional and dedicated. I was extremely impressed. If you are looking for a Lincoln make sure you check these guys out. More
by MAA3
Verified Customer
November 10, 2021
I had a fine experience with the salesman, however there was a man Gary who came and sat in the room with me while I was alone and began talking about Chicago (where I live) and how “they keep coming into t was a man Gary who came and sat in the room with me while I was alone and began talking about Chicago (where I live) and how “they keep coming into the oakbrook mall so us whites can’t feel comfortable going there”. I understand he’s older but this was ridiculous. This was one of a few ugly comments. The salesman would come in and interject with something every few minutes. Then when we went to the finance room, Gary followed less than 2 feet behind me all the way to the room making me extremely uncomfortable (this is a wide open hallway) and then he just said something jokey to the finance guy about me and waited outside for a while even though he had zero part of this sale. Then after I spent tens of thousands of dollars at the dealership, Gary keeps offering to drive me home or get me from the train station and I keep declining harshly. Then when I got to leave he gives me a hand shake but grabs my hand hard saying “I’m sorry if I made you uncomfortable I just couldn’t help myself” and winked. It was so gross, I cried the whole way home. I was the only woman in the entire building and no one stepped in on what was happening and so I didn’t feel safe to say anything. It’s the first time I bought a car and I wanted to do it on my own, and now I will never do that again. I feel incredibly disgusted thinking about the experience and would never tell anyone to go there for that reason. More
by txrgr123
November 08, 2021
Friendly Clean Classy good service American made Cars very Impressive reputable I have been a loyal Customer very Impressive reputable I have been a loyal Customer More
by FRANANGEL2010
October 28, 2021
Gentleman were super nice and everything was quick and easy and pain free. Thank you easy and pain free. Thank you More
by KENNYPALMER.7
October 28, 2021
LUKE AND GARY are rate magicians! GREAT SERVICE, BETTER PEOPLE! I will be back in the future for sure! PEOPLE! I will be back in the future for sure! More
by ate.pickers.0z
October 26, 2021
Joe Rizza Ford and Lincoln of Orland Park will earn our business every time! Great prices and fantastic customer care from the entire staff. A BIG SHOUT-OUT TO OUR SALESMAN PETER SILVA! He was very profes business every time! Great prices and fantastic customer care from the entire staff. A BIG SHOUT-OUT TO OUR SALESMAN PETER SILVA! He was very professional and understanding. He listened to what my needs were and made it happen. Thank you for making my car buying process simple and quick. More
by AJFelix
Employees Worked With
October 26, 2021
Awesome experience from sales to the GM! Would definitely recommend this dealership if you are in the market for a vehicle. recommend this dealership if you are in the market for a vehicle. More
by Stephen
October 26, 2021
I have been a loyal customer for more than 10 years. The service and salesman are excellent. The owner took time to personally speak with me he knows how to run a business. Kudos to everyone at Joe Rizza in service and salesman are excellent. The owner took time to personally speak with me he knows how to run a business. Kudos to everyone at Joe Rizza in Orland Park More
by WAHELEN613
Employees Worked With
October 22, 2021
Friendly, professional sales staff, enjoyed working with Clifford in sales, Roosevelt in Finance and Layla from customer service who walked us through all the features of our car. We liked them so much, we Clifford in sales, Roosevelt in Finance and Layla from customer service who walked us through all the features of our car. We liked them so much, we decided to purchase another vehicle from them! More
by KDOWLING
October 21, 2021
People are very friendly. Especially patient to us as my father didn't speak english. father didn't speak english. More
by OPISKOUN
