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Joe Rizza Ford Lincoln
Orland Park, IL
2,884 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,884 reviews
June 25, 2020
The truck that I purchased was filthy the salesman Clifford was awesome and gave me a we owe to get it detailed. I tried numerous times to claim it but they make it impossible Clifford was awesome and gave me a we owe to get it detailed. I tried numerous times to claim it but they make it impossible More
by JONATHANCAMPOSO
Verified CustomerEmployees Worked With
June 25, 2020
My experience was not very good. Went in for an oil change and vibration issue. Vibration issue shrugged off as nothing. Said they test drove it and found nothing. I would take anyone for a drive in it change and vibration issue. Vibration issue shrugged off as nothing. Said they test drove it and found nothing. I would take anyone for a drive in it and you can clearly see there is either a suspension issue, tire belt issue, or balancing issue. It literally shakes the coffee out of the cup in the counsel. No exaggeration. Now I have to bring it somewhere else. How a Ford dealership and service writer can just shrug off and issue is mind boggling. Very disappointed with the service department. More
by Brian Graney
Employees Worked With
Ike Mohammed
June 25, 2020
Still have issues with the truck that they said they would fix, lied to me said they would setup a time and no call. Seems like scammers just trying to sling cars. I say something is wrong with brak would fix, lied to me said they would setup a time and no call. Seems like scammers just trying to sling cars. I say something is wrong with brakes, they say they check it but didn’t. I say there is an oil leak on filter. They say they check it but don’t. Terrible service people. Will never buy from them again. Sales manager is John is a liar. Says he will work on the stuff and doesn’t. More
by DAVID@DAVIDIMM.COM
Employees Worked With
June 25, 2020
It took over two and a half hours for an oil change. No one was able to tell me what was going on and why it took so long. They forgot to use the coupon I gave them. one was able to tell me what was going on and why it took so long. They forgot to use the coupon I gave them. More
by HVENTIMIGLIA
Employees Worked With
Eric Montanez
June 25, 2020
communication Need better communication when they bring the car from service to delivery to owner. car sat inside for 30 minutes before I was informed car was re Need better communication when they bring the car from service to delivery to owner. car sat inside for 30 minutes before I was informed car was ready. More
by BONNIE650
Employees Worked With
don't know
June 25, 2020
They treated us very well there service was great and would definitely recommend coming and taking there service. I have been coming with them for the past 5 years. would definitely recommend coming and taking there service. I have been coming with them for the past 5 years. More
by Eli
Employees Worked With
Jesse Ramirez
June 25, 2020
I enjoy this dealership! I’ve been a returning customer for many years! The staff is professional & friendly! That’s why I keep coming back! for many years! The staff is professional & friendly! That’s why I keep coming back! More
by BBENIGNO21
Employees Worked With
June 25, 2020
The Rizza Ford/Lincoln service department is excellent! I will bring my cars there every time. They are courteous, and do great work. Thank you! I will bring my cars there every time. They are courteous, and do great work. Thank you! More
by daukstik
Employees Worked With
June 25, 2020
Joe Rizza Ford in Orland has the best customer service i’ve experienced. I recommend them!! Thank you everyone who took such good care of me getting my dream car 😁 i’ve experienced. I recommend them!! Thank you everyone who took such good care of me getting my dream car 😁 More
by Livingston
June 25, 2020
Once again. Service was very helpful got me in and out quickly thAnk you eduardo for everything that you do to make my service visit a wow experience quickly thAnk you eduardo for everything that you do to make my service visit a wow experience More
by JONDRE07
Employees Worked With
Eduardo Rodriguez
