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Joe Rizza Ford Lincoln
Orland Park, IL
2,884 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,884 reviews
June 26, 2020
I found many flaws that I was not told about it before I came from Michigan. 1-AC does not work 2-no jack in the car 3-one of the back lights is broken 4- No cap for the gas came from Michigan. 1-AC does not work 2-no jack in the car 3-one of the back lights is broken 4- No cap for the gas More
by Muna alsrabi
Verified CustomerEmployees Worked With
Raul Hernandez
June 26, 2020
Impressed with attention paid to preventative virus control. Difficult to write 25 words about a simple oil change, should not be mandated , People all nice control. Difficult to write 25 words about a simple oil change, should not be mandated , People all nice More
by bjgerosa
Employees Worked With
Eduardo Rodriguez
June 26, 2020
Nice experience. I like going to Rizza for service. They don’t try and upsell work that is not needed. It’s worth coming from Indiana to Rizza They don’t try and upsell work that is not needed. It’s worth coming from Indiana to Rizza More
by Pete
Employees Worked With
Ike Mohammed, Eduardo Rodriguez, Tom Mackey
June 26, 2020
All staff is always efficient, knowledgeable & professional. All staff is always efficient knowledgeable & professional. Truly appreciated Don’t like Dealer Rater Review 25 word minimum professional. All staff is always efficient knowledgeable & professional. Truly appreciated Don’t like Dealer Rater Review 25 word minimum More
by PATRICKMCGING
Employees Worked With
Eduardo Rodriguez, Eric Montanez, Tom Mackey
June 26, 2020
I had to wait a few minutes to get my car in the service area which was no big deal. My car was ready when promised and no unnecessary maintenance sales push. area which was no big deal. My car was ready when promised and no unnecessary maintenance sales push. More
by Beau
Employees Worked With
Eduardo Rodriguez, Tom Mackey
June 26, 2020
Another great experience at Joe Rizza Ford we just stopped by to do a quick browse and came away with a great deal brought to our attention by Steve Lillie stopped by to do a quick browse and came away with a great deal brought to our attention by Steve Lillie More
by Brian L
June 26, 2020
Very satisfied with sales and the service department will tell all my friends about how well the whole team at Joe Rizza Ford is friendly to its customers tell all my friends about how well the whole team at Joe Rizza Ford is friendly to its customers More
by MATHEWEZELLJR
Employees Worked With
Other Employees :
Bobby Driggers
June 26, 2020
Check Engine Light Was On I went to the service center because the "Check Engine" light was on. The entire process was seamless. I was able to check in without any problems, I went to the service center because the "Check Engine" light was on. The entire process was seamless. I was able to check in without any problems, and the waiting area was very comfortable. The mechanics kept me posted on the updates. The entire process was pleasant, from checking in to driving out. I can't remember the name of the service staff, though. More
by TY.ELLISON68
Employees Worked With
Bobby Driggers
June 26, 2020
Very satisfied. Very prompt, efficient, and courteous service. The wait time was minimal and the matter was resolved. I use the KISS method which is KEEP IT SHORT Very prompt, efficient, and courteous service. The wait time was minimal and the matter was resolved. I use the KISS method which is KEEP IT SHORT & SWEET.. This makes it over the 25 word limit. Thank you. James M. Johnston More
by johnston9626
