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Joe Rizza Ford Lincoln
Orland Park, IL
2,884 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,884 reviews
July 07, 2020
I always receive the best treatment and care for my car I am so glad that I chose Joe rizza to buy not only one of my cars but I app purchase 2 am so glad that I chose Joe rizza to buy not only one of my cars but I app purchase 2 More
by Nikisha
Verified Customer
July 06, 2020
Able to get the part I needed in 1 business day and install it the following morning as promised. Was able to get in to get a quote w/o an appointment and have job finished 26 hours later. install it the following morning as promised. Was able to get in to get a quote w/o an appointment and have job finished 26 hours later. More
by K.SCHMALTZ
Employees Worked With
July 06, 2020
Almost 3 hours for oil/trans change is a bit excessive, but other than that I can’t complain. Maybe more outside seating during the Covid crisis would be good. but other than that I can’t complain. Maybe more outside seating during the Covid crisis would be good. More
by Rmudd1016
Employees Worked With
Tom Mackey
July 02, 2020
Confindence Its great to know that the job will get done in the right and proper way. The service is a very professional environment, Thanks Rizza. Its great to know that the job will get done in the right and proper way. The service is a very professional environment, Thanks Rizza. More
by WESTAIRMOM
Employees Worked With
July 02, 2020
Tommy was great... friendly, efficient, and professional. Vehicle was serviced in a competent manner, and completed in a reasonable timeframe. Have always been satisfied with the service department at Riz Vehicle was serviced in a competent manner, and completed in a reasonable timeframe. Have always been satisfied with the service department at Rizza Ford of Orland Park. More
by Y63X2
Employees Worked With
Tom Mackey
July 01, 2020
Wonderful experience! Jose Munoz, great salesperson w/excellent listening skills. Alyssa was super & she is obviously vested in your company. Patient, well spoken, people person, & a real asset to your w/excellent listening skills. Alyssa was super & she is obviously vested in your company. Patient, well spoken, people person, & a real asset to your agency. Jose had a trainee w/ him. I would be hard pressed to say anything positive re; her manner,appearance. She mumbled & asked why she left Rizza Porshe. Said her manager was a xxxxx! Will not do well w/sales!! Poor rep fir a top agency with stellar reputation in community. Manager,Gary very nice/professional as well as service people prepping car! More
by CFIGLIULO
June 30, 2020
Joe Rizza was easy to work with! Luke made getting a new car painless. The purchasing process was a positive experience for me. Thank you! car painless. The purchasing process was a positive experience for me. Thank you! More
by Edwin
Employees Worked With
June 30, 2020
Very Satisfied buying a new car Jose and Bruno were very informative, patient, and accommodating. I was able to buy the car I wanted and have a pleasant experience. I would highly re Jose and Bruno were very informative, patient, and accommodating. I was able to buy the car I wanted and have a pleasant experience. I would highly recommend buying a car from this dealership. I love my new car. More
by Joanne
June 30, 2020
Thorough complete and excellent service! Well communicated progress and excellent communication with Ford extended warranty agency. Excellent coordination by service manager Jesse. Well done! Tha communicated progress and excellent communication with Ford extended warranty agency. Excellent coordination by service manager Jesse. Well done! Thank you. More
by PJR
Employees Worked With
Jesse
June 29, 2020
I bought this car in December 2019. Winter .I didn't check trunk. It was wet insulin and missing tire jack and handle! After driving it next week. Noticed clank when backing out of garage. Since the vir check trunk. It was wet insulin and missing tire jack and handle! After driving it next week. Noticed clank when backing out of garage. Since the virus is here I didn't drive much but wife did and noticed same noise. Brought in once found nothing. Drove my wife downtown and back. Take foot of brake car doesn't move.Put foot on pedal feel thump car moves. Brought back in left over night they say found nothing. Something is wrong with the vehicle. Apprehensive about driving it! Need help from management. This is why I purchased best warranty. I want my wife safe in this car or another one. More
by PAULJLAMPKIN
Employees Worked With
Tom Mackey
