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Joe Rizza Ford Lincoln
Orland Park, IL
2,884 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,884 reviews
July 10, 2020
I like the fact that they have a pickup and delivery I like the fact that they have a pickup and delivery service for your car. I get to have the car serviced and still do my daily activities. Also the I like the fact that they have a pickup and delivery service for your car. I get to have the car serviced and still do my daily activities. Also the people who they have delivering the car are just a delight. More
by DJNJ0LIET
Verified CustomerEmployees Worked With
Eric Montanez
July 09, 2020
Very dissatisfied with the work they did on my 2019 Nautilus. They picked up my car from my home and the loaner they gave me was dirty and smelled like an ashtray! I had a scratch that needed to be fix Nautilus. They picked up my car from my home and the loaner they gave me was dirty and smelled like an ashtray! I had a scratch that needed to be fixed so someone proceeded to just plop paint on it!!! It was not even the correct color!!!!! More
by Dkirschling
Employees Worked With
Eduardo Rodriguez
July 09, 2020
Great Service found exactly what i needed for me and had it shipped to me in no time. looking forward to doing business in the future again found exactly what i needed for me and had it shipped to me in no time. looking forward to doing business in the future again More
by ADMIN11
Employees Worked With
July 09, 2020
The service I receive was great. Edwardo kept me informed to what was going on from drop one car off to picking up another.what services was needed and how long it would be.. if the time frame was longer he to what was going on from drop one car off to picking up another.what services was needed and how long it would be.. if the time frame was longer he kept me abreast.. More
by HOWARD76
Employees Worked With
Eduardo Rodriguez
July 08, 2020
From door to sale I felt completely comfortable with Al at the dealer. He was kind, helpful, and knowledgeable. I really appreciate doing business with him! Thanks! at the dealer. He was kind, helpful, and knowledgeable. I really appreciate doing business with him! Thanks! More
by MDECKELMANN1
Employees Worked With
July 08, 2020
Excellent and knowledgeable. Friendly and courteous. Quailty and personal experience with the dealership.special detail with the customer in mind to their customer. Thank you Joe Rizza. Quailty and personal experience with the dealership.special detail with the customer in mind to their customer. Thank you Joe Rizza. More
by rosemarie
July 08, 2020
Great experience The dealer was great foe service. The representative called and kept me updated on the status of my car. He also made suggestions for other work that The dealer was great foe service. The representative called and kept me updated on the status of my car. He also made suggestions for other work that my car needed. More
by KAREN3BOYS
Employees Worked With
Eduardo Rodriguez
July 07, 2020
Hi! Good Morning, just Wanna say I’m Happy With the 2013 Ford Edge that was Choosen for Me, Thank You Guys Sooo Much I Really appreciate my new ride! Truly Oly Ford Edge that was Choosen for Me, Thank You Guys Sooo Much I Really appreciate my new ride! Truly Olymphia Patton!!! More
by GLORYTWOGLORY47
Employees Worked With
Other Employees :
Joey Gio, Rawan Altaher, Eric Montanez
July 07, 2020
I do all of my service at Rizza. I mostly do all of my service interactions with Scott. He is always very helpful. I have no complaints. Bob in the collision shop has also been extremely good. He stand service interactions with Scott. He is always very helpful. I have no complaints. Bob in the collision shop has also been extremely good. He stands by his work and when I noticed a problem he honored his work. More
by mchugh904
July 07, 2020
Jose did a great job working with me. He kept in contact with me when looking for another car color. He made the whole process seamless. Thanks Jose I love the car. with me when looking for another car color. He made the whole process seamless. Thanks Jose I love the car. More
by Acollins1654
Employees Worked With
Jose Munoz
