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Joe Rizza Ford Lincoln

Orland Park, IL

Overview
Employees
Reviews
Vehicles
4.4
2,886 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
Contact Dealership

8100 W 159th St

Orland Park, IL

60462

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Showing 2,886 reviews

November 21, 2021

Jim Vertucci awesome salesman.However warranty refund Jim Vertucci awesome salesman. However warranty refund purchased for trade in vehicle takes 8 weeks to process refund. More

by SCONNER53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Rawson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Kassanitz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Vertucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2021 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking the time to share your feedback with us. Jim and our team are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

November 20, 2021

The made the buying experience enjoyable, it was a pleasure buying my vehicle from Rizza Lincoln!!! More

by LANEDIRK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Kraft
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Claster
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Livigni
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2021 -

Joe Rizza Ford Lincoln responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 20, 2021

Not truthful!I have bought my last vehicle from your Not truthful! I have bought my last vehicle from your organization! After 3 in 5 years!! More

by JCHAVOEN
Customer Service
Recommend Dealer
No
Employees Worked With
Luke Clarizio
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2021 -

Joe Rizza Ford Lincoln responded

JC, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

November 19, 2021

Excellent customer service - friendly staff that is friendly and knowledgeable but not pushy. Great dealership! More

by CEWING812
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Vertucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2021 -

Joe Rizza Ford Lincoln responded

Here at Joe Rizza Ford and Lincoln of Orland Park, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

November 18, 2021

Had the vehicle I wanted to see on the lot. Service was excellent, salesman went through everything so we understood it. Would go back again. More

by WALS703
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Vertucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2021 -

Joe Rizza Ford Lincoln responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 17, 2021

Get your act in place. I had an appointment and nothing got done. Wasted 2 hours of my day More

by RTBETTENHAUSEN
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Bruno Bon
Other Employees : Eduardo Rodriguez
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Dec 04, 2021 -

Joe Rizza Ford Lincoln responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

November 17, 2021

Great guys to deal with. Honest and trustworthy. My salesman Cliff was great to work with. More

by jhschober
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Clifford Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2021 -

Joe Rizza Ford Lincoln responded

Thank you so much for choosing Joe Rizza Ford and Lincoln of Orland Park! Congrats on your new purchase, and let Cliff know if we can be of any more assistance!

November 16, 2021

Great service to the people who want to buy a new car or pickup truck More

by ZOILOR23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Temo Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2021 -

Joe Rizza Ford Lincoln responded

It's great to hear that Temo was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Joe Rizza Ford and Lincoln of Orland Park!

November 14, 2021

I wish that the staff would wear mask and also enforce their customers to wear their mask. More

by LUCHINAREEVES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2021 -

Joe Rizza Ford Lincoln responded

We thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly.

November 11, 2021

Luke was very friendly and informative! Was very helpful! Would highly recommend seeing him soon More

by Maggiesylvester1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Clarizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2021 -

Joe Rizza Ford Lincoln responded

Thank you, Maggie, for sharing your experience with us! We're happy to hear it went well working with Luke and hope you enjoy your new vehicle. We truly appreciate your feedback!

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