Joe Rizza Ford Lincoln

From the minute I entered the dealership it was a great smooth purchase. Sarah was terrific in listening to my preferences and hooked me up with the exact vehicle I was looking for. She answered all my q smooth purchase. Sarah was terrific in listening to my preferences and hooked me up with the exact vehicle I was looking for. She answered all my questions, very patient and professional. The finance department also extremely helpful in explaining the warranty and wrapped up the paperwork in a very expeditious manner. I highly recommend Sarah Vargas and Joe Rizza Lincoln. More

Scott continues to provide stellar support prior during and after the service call. He shows geniune interest for all the details and is pleasant to deal with and after the service call. He shows geniune interest for all the details and is pleasant to deal with More

Purchase of Lincoln Aviator My wife and I were overjoyed to see the Aviator return to the Lincoln line of automobiles for the 2020 model year. Our 2014 Ford Escape had served us My wife and I were overjoyed to see the Aviator return to the Lincoln line of automobiles for the 2020 model year. Our 2014 Ford Escape had served us well but we wanted something a bit larger and with a better ride and personal comfort. We started with the "Build and Price" function on the web site and stumbled a bit when choosing options to leave out the panoramic sunroof. In the end, that was not possible so we sucked it up and accepted we would be stuck with it. There was nothing the Rizza team could do, it was just the way Ford made it happen. After making all our selections we contacted the Lincoln dealer in Bourbonnais where we were really treated as just another number. Via the magic of the internet, we were connected with Miles Misek who put together our wishes with a price that even beat our planned "X Plan" price. That cinched it and he connected us with George Kraft who placed the order. Somewhere in the order process, we ran into "balance out" issues with the paint. Our chosen blue had been discontinued so we had to select something else. We settled on the Burgundy Metalic, which had an upcharge. Ford was unwilling to eat the extra cost though George requested it. Then we waited for the COVID issues to subside and production to ramp up again. Another couple of weeks George emailed us that the car was in and 'when would we like to take delivery?' We were there a couple of days later. While we dealt with what felt like endless paperwork, the Rizza team cleaned all of our personal items out of the Escape and moved them to the Aviator. Roosevelt Sturkey completed the final paperwork With less than 200 miles, it's hard to say much more about the car than it's beautiful, loaded with things to learn (videos are helpful). We're totally satisfied with the ride and comfort. More

Great experience with Raul and everyone at Joe Rizza! Highly recommend using them and am so happy with my purchase. Thank you to everyone for making my most recent purchase so smooth. Highly recommend using them and am so happy with my purchase. Thank you to everyone for making my most recent purchase so smooth. More

Quick and painless transaction to buy out my lease. Good service and follow up..Al was very good on initial contact and followup. I appreciate his professionalism. service and follow up..Al was very good on initial contact and followup. I appreciate his professionalism. More

Al was awesome to deal with very personable. He’s a great communicator and took time with us to ensure all of our questions were answered. great communicator and took time with us to ensure all of our questions were answered. More

It was one of the best experience I have had purchasing a vehicle in over 30 years from the salesman to the general manager and finance officer it was all the best any one can ask for thank you again every vehicle in over 30 years from the salesman to the general manager and finance officer it was all the best any one can ask for thank you again everyone and thank you joe rizza William Kiley More

Friendly staff, made the whole purchase from start to finish very professional. I’m really glad that they were interested in what I could afford as to what I was looking to purchase, and showed me a veri finish very professional. I’m really glad that they were interested in what I could afford as to what I was looking to purchase, and showed me a verity of vehicles in my payment range . Thank you very much Sarah and Gary, for helping me find a great car !!!! More

George Forbes is the best! Excellent salesperson more interested in my interest and not just a sale. I changed my mind on a truck he did some leg work for and kept things moving without making me feel ba interested in my interest and not just a sale. I changed my mind on a truck he did some leg work for and kept things moving without making me feel bad. More